Hilti North America Reviews | Glassdoor

Hilti North America Reviews

68 reviews

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Hilti North America President and CEO Avi Kahn
Avi Kahn
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68 Employee Reviews

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Pros
  • Great company to work for with alignment with work/life balance (in 35 reviews)

  • Great products, excellent services, strong front-line team (in 39 reviews)

Cons
  • Work life balance can be challenged by job demands - especially if you want to maximize your income or develop your career beyond your job (in 14 reviews)

  • Not as competitive bonus structure compared to large sales companies (in 19 reviews)

More Pros and Cons

  1. Helpful (1)

    "Regional Sales Manager"

    StarStarStarStarStar
    Former Employee - Regional Sales Manager in Plano, TX
    Former Employee - Regional Sales Manager in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hilti North America full-time (More than 8 years)

    Pros

    Good product and name recognition

    Cons

    Too interested in mobility as opposed to merit. This puts a lot of the wrong people in important roles.

    Advice to Management

    Far from the company it once was. May be too late to get back what you have lost.


  2. ""Gung Ho" is for the birds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Tulsa, OK
    Former Employee - Administrative in Tulsa, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hilti North America full-time (More than 3 years)

    Pros

    Steady salary.
    Nice cafeteria onsite.
    Chance to own nice tools.

    Cons

    Again, it is about who you know and not what you know.
    If you have *any* sort of a personal issue (illness, tragedy)--you can forget receiving any type of understanding.
    Advancement is not very good.

    Advice to Management

    Really adhere to the "Gung Ho" training that was shoved down our throats for so long. Otherwise, it's easy to see why the place is made up of so many paycheck-players.

  3. "Account Manager"

    StarStarStarStarStar
    Current Employee - Account Manager in San Antonio, TX
    Current Employee - Account Manager in San Antonio, TX

    I have been working at Hilti North America (More than 8 years)

    Pros

    Decent sales job, great customers

    Cons

    They jack up your numbers so much you can't make bonus

    Advice to Management

    be consistent


  4. "INSIDE SALES REPRESENTATIVE"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Tulsa, OK
    Current Employee - Anonymous Employee in Tulsa, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Nice co-workers and great atmosphere. Hilti really appreciates their employees and always has fun activities through out the year. You get paid Volunteer days to help in the community.

    Cons

    To move up you will most likely have to reloacte. Training is long and needs to be refomatted. There are certain things you aren't trained on at all and have to learn as you go along. Managers are rarely at their desk.

    Advice to Management

    SAP training needs to be reworked and there needs to be CRM7 training.


  5. Helpful (2)

    "Field Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tulsa, OK
    Former Employee - Anonymous Employee in Tulsa, OK
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hilti North America (More than 10 years)

    Pros

    Meet people, new experiences, local team friendly

    Cons

    Dishonest, don't live core values. Greedy


  6. Helpful (1)

    "They do not practice their own core values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit in Tulsa, OK
    Current Employee - Credit in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hilti North America full-time (More than a year)

    Pros

    Cafe (too expensive), Starbucks on site. Like the color red.

    Cons

    They tell you how great Hilti is and push this "have fun" attitude but I found within a couple of weeks that it depends on your department. Management never even said hello in the morning. Other department managers talk to employee like they are scum. Things are changed on a whim, no 2 people will give the same answer.

    Advice to Management

    If you talk to the employees you can tell how bad things are. When managers are out there is a peaceful vibe that disappears the minute a manager walks in the door. There are way too many managers in certain departments. Departments always talking bad about other areas. No feeling of being a team.


  7. "Hilti looks nice on a Resume...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager V in Lexington, SC
    Former Employee - Account Manager V in Lexington, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilti North America full-time (More than 10 years)

    Pros

    You can be proud of where you work, you will not have to apologize to no one about what you do for a living, Hilti makes high quality products....

    Cons

    Trust no one at this company, If your manager has no back bone and he didn't hire you, you will be thrown under the bus....
    The managment team seams never to be happy...

    Advice to Management

    Be more of a coach and less of a boss....

  8. Helpful (1)

    "The grass can be a lot greener!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager III in Sioux Falls, SD
    Former Employee - Account Manager III in Sioux Falls, SD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hilti North America full-time (More than 10 years)

    Pros

    I met some great friends. Product is well respected. Training above average.

    Cons

    Disrespected a lot of great salespeople. PMP process is a joke. If the field needs to train all the new RM's maybe there not qualified. More focused on processes than growing sales and profits. Willing to let high performers go due to personal conflict. Micromanaging does not begin to describe the last few years. No direction for their distributor partners.

    Advice to Management

    Give up on the scare tactics or threats of job security. Get rid of all the inexperienced middle managers. Realize that it's not how many calls you make but that its the quality of these calls. And by the way a guy in New York City may make a few more calls in a day than someone in Montana, duh!


  9. Helpful (2)

    "Only good for a few people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate in Tulsa, OK
    Current Employee - Corporate in Tulsa, OK
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Hilti North America full-time (More than 3 years)

    Pros

    Work life balance. Flexible work schedule if in the field.

    Cons

    Hilti does not consider any past experience as relevant unless you come from a competitor.
    You have to be a "YES" man/women to get promoted. If you get a manager's off list. your career will not move forward. That is why I am looking for another opportunity. If you are recruited from a top level MBA school do not believe anything that they tell you about moving forward. They say your promotions are based on performance, big lie, you can hit all of your targets and not get the promotion due to a subjective interview. Their PMP process is a huge joke.


  10. "If you can drink the Kool-Aid and work long hours, this is for you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tulsa, OK
    Former Employee - Anonymous Employee in Tulsa, OK
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Hilti North America full-time (Less than a year)

    Pros

    - Possibilities for advancement if mobile and good at politics
    - Good cafeteria
    - Vertically integrated company (learn different aspects)
    - Business outlook should be improving

    Cons

    - Politics
    - Culture is not for most
    - Rewarded for number of hours worked, not results
    - Highly bureaucratic, tons of red tape

    Advice to Management

    Provide more autonomy and stop judging performance based on hours worked. Judge on productivity instead. Say what you mean, and do what you say


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