Hilti North America Reviews | Glassdoor

Hilti North America Reviews

Updated June 12, 2017
80 reviews

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3.0
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Hilti North America President and CEO Avi Kahn
Avi Kahn
4 Ratings

80 Employee Reviews

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Pros
Cons
  • Work life balance can be challenged by job demands - especially if you want to maximize your income or develop your career beyond your job (in 14 reviews)

  • Not as competitive bonus structure compared to large sales companies (in 19 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great products, a LOT of bureaucracy. Excellent bonuses."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Plano, TX
    Current Employee - Product Manager in Plano, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Hilti North America full-time (More than 3 years)

    Pros

    Good bonuses, dedicated sales company, friendly day to day work environment. Simple folks who "follow orders" blindly stick to the company and advance.

    Cons

    If you have ideas or opinions, you won't last. If you're a subject matter expert or someone who is actually good at the job (an individual who does what's right rather than does what you're being told) you won't last. If you don't "obey" you won't last. Leadership and executive management don't take a stand on direction. Too many agendas at play. No one corporate strategy. Need to pivot every 3-4 months. Creates extra work and redundancies. A lot of hurdles and political/ego battles. Upper management rather do what they feel is right rather than study the market or data.

    Advice to Management

    Stop being so hierarchical and start communicating (think dialogue) up and down the food chain. Be transparent. Be data oriented.


  2. Helpful (2)

    "Interesting experience but I did learn a lot. Top 5 companies to sell for. Looks good on resume."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager III in Dallas, TX
    Former Employee - Account Manager III in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hilti North America full-time (More than 3 years)

    Pros

    Decent Salary,time off, and the people. Company events were very fun. Great way to meet people.

    Cons

    You can't have an opinion here. You have to be a yes man to work here. Can't have any type of opinion here or you're outcasted. If you value health care more than others, Hilti has the worst health plan ever. 2,500 or 5,000 deductable before any coverage kicked in. After having to paying mostly full price for my medicines, I could only afford to pick up my prescriptions every other month. I almost went broke paying med bills here for normal once a month visits with my specialist. I can only imagine if your have kids and work here, you'd probably be in big trouble.

    Advice to Management

    Improve health care benefits and listen to your employees. At the end of the day their opinion matters most. What good is a decent Salary if your health care costs take a big portion of your paycheck.

    Hilti North America Response

    Mar 17, 2017 – Director, Total Rewards

    Thank you for taking the time to share your experience; in addition to ongoing feedback and our annual employee opinion survey, comments like this really help us improve. I am very sorry to hear ... More


  3. Helpful (2)

    "Account Manager II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager I in Tulsa, OK
    Current Employee - Account Manager I in Tulsa, OK
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Hilti North America full-time (More than a year)

    Pros

    You have a very flexible schedule. You basically make your own schedule. They have good yearly training on new products where they will get the whole Market Organization either West coast, East coast or Central region together to go over new products and new changes within the next year. They also have a decent health package that includes paid vacation, holidays, short term and long term medical disability, company euro style van to carry products to and from customers and many resources in the corporate office to help with new hires.

    Cons

    The sales quotas for each year change and are based off prior year plus add a large percentage. They are extremely hard to meet making getting a bonus very difficult. Especially if you are new to the sales role or were promoted from within the company. Also if you don't make your sales goals for two consecutive years they either demote you or fire you. There is also a long of turn over within the management department and corporate offices. The company vehicle is a European systel van that can't fit / hold all the product you need to have so you either have to have a storage unit or garage you can store extra material in.

    Advice to Management

    Makes sales goals achievable and don't try to blow the number out of the water each year. Also, actually be there for your employees. When they ask for help, don't put it on the back burner or advise them to talk to customer service or find it online. Also, have more group activities with the sales team. Most roles are remote based and don't have a feel of an actual team.


  4. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cave Creek, AZ
    Former Employee - Anonymous Employee in Cave Creek, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hilti North America full-time (More than 10 years)

    Pros

    Good benefits, global company that has room for some advancement if you fit the mold. The company is the top of the line in products and price and you never have to make excuses.

    Cons

    The company likes to hire from outside taking jobs away from those that have been paying their dues and are qualified to move up. They also don't like to have people stay in positions for too long. The company has a problem with long term employees "plugging" up positions for younger up and coming candidates. They have no problem getting rid of older people that may be making too much money and replacing them with younger people paying them less.
    The company also limits the income of their sales force and the pau advancement if you stay with the company is not very good.

    Advice to Management

    There are a lot of qualified people in the company, you don't always have to go outside to hire for senior positions. Also long time employees who have given their careers to the company should be treated better.


  5. "Good training program"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilti North America full-time (More than 8 years)

    Pros

    Hilti Inc. is a great company to work for coming out of college if you are new to inside and outside sales. They have an extensive sales training program along with a full benefits package. Management is helpful guiding each sales person individually to a successful path if you can handle the work load.

    Cons

    This is a sales job so its very competitive. There are lots of tasks to follow up during and after work. No work life balance ! Compensation package is very low for the market. Employees being promoted to next sales tier have a low percentage rate because of unrealistic quotas to meet. Lots of employees complain about salary , management decisions, quotas and work life balance but do not speak out. This creates an uncomfortable work environment especially for new hires.

    Advice to Management

    Listen to realistic concerns of employees and be their voice. Fight for higher salaries according to the position-market value compensation.


  6. "Mixed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hilti North America full-time (More than 8 years)

    Pros

    Decent benefits, company vehicle

    Cons

    Constant change with regions and management. More and more micro-managing. $50 holiday bonus no matter how long with the company or how successful the year.

    Advice to Management

    More trust in the field reps, especially those with some seniority and a history of success.


  7. Helpful (2)

    "Good company but limited opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate in Plano, TX
    Current Employee - Corporate in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hilti North America full-time (More than 10 years)

    Pros

    Ok benefits, now improving to keep up with other companies, good working environment, convenient location.

    Cons

    Very questionable promotion practices, not many development opportunities. No good representation of diverse backgrounds at management positions.


  8. "Outbound calls to drive new sales to exisiting customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outbound Sales Representative in Tulsa, OK
    Current Employee - Outbound Sales Representative in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilti North America full-time (More than 3 years)

    Pros

    Great product. Customers love buying the product, making it an easy conversation. Hilti provides plenty of time off. Relaxed work environment.

    Cons

    When you take the days off, you're required to make up the calls that you have missed while being gone. Makes it impossible to take a long vacation. Hilti used to pay very good bonuses, but the forecasting has become so aggressive that the company is having the best year of profit ever, and no one is making a bonus.

    Advice to Management

    Change the insurance to something other than high deductible insurance. Make the bonus forcast low enough that it can be achieved.


  9. "Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orange, CA
    Former Employee - Anonymous Employee in Orange, CA
    Doesn't Recommend
    Positive Outlook

    I worked at Hilti North America full-time (More than 5 years)

    Pros

    Good training, flexible schedule, ok salary

    Cons

    Some questionable promotions to management. Can be inflexible


  10. Helpful (2)

    "Good company if you are in Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Broken Arrow, OK
    Current Employee - Manager in Broken Arrow, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilti North America full-time (More than 3 years)

    Pros

    Really good benefits. Work life balance is ok (trending worse though). Lots of responsibility and experience builds an excellent resume. The people are Awesome. Rapidly growing company.

    Cons

    Salary is not quite market value. Future outlook for workload is scary. No profit sharing. Not a lot of upward mobility outside of sales. Company doesn't value its support teams.


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