Hilti North America Reviews | Glassdoor

Hilti North America Reviews

Updated July 27, 2017
126 reviews

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4.0
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Hilti North America President and CEO Avi Kahn
Avi Kahn
6 Ratings

126 Employee Reviews

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Pros
  • Great company to work for with alignment with work/life balance (in 35 reviews)

  • Great products, excellent services, strong front-line team (in 39 reviews)

Cons
  • Work/Life balance less and less encourage even though they make you think otherwise (in 13 reviews)

  • Not as competitive bonus structure compared to large sales companies (in 19 reviews)

More Pros and Cons

  1. Helpful (1)

    "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Marketing in Plano, TX
    Former Employee - Head of Marketing in Plano, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hilti North America full-time (Less than a year)

    Pros

    Unique corporate culture
    Exciting brand and products
    Global leader in training, leadership and marketing strategy
    Everything about running the business improves when you work through your own sales force and NOT a distributor network

    Cons

    Low salary vs market levels
    Significant growth has led to significant cultural changes
    Less looking to organic promotions and over-dependence on consultants

    Advice to Management

    Don't just pay lip service to the career planning ("SMD") process
    Grow and improve but stay true to core principals that make you unique
    The global board must become more diverse than only Austrian and German males


  2. "Good place to work at and grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilti North America full-time

    Pros

    They support and help you to grow. They are willing help you to move up and work with you tirelessly. Great benefits and personal incentives.

    Cons

    Lot of bureaucracy. Also the decision making process should be faster

    Advice to Management

    Get rid of some of the layers of bureaucracy and open up a little.

  3. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilti North America full-time

    Pros

    Awesome products, managers will work with you to move up. Pay is decent, but you have chances to earn more. An good culture to work in. Awesome training program.

    Cons

    The company is sales based, so if you want to do anything else you options are limited. Some of the more seasoned sales guys think they run the show and can try to make you do their work. Limited on places to live if you don't want to do sales.

    Advice to Management

    None, it is a good company to work for, just wasn't a good fit for me.


  4. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilti North America full-time (More than 3 years)

    Pros

    Great benefits
    Healthy work life balance
    Strong brand name

    Cons

    Very centralized structure, message is top down and feedback doesn't go back up the ladder


  5. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager V in Boston, MA
    Current Employee - Account Manager V in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hilti North America full-time (More than 5 years)

    Pros

    Good Culture. Double digit sales growth

    Cons

    Every year your sales targets result in less money for more work. Company bleeds top performers.

    Advice to Management

    Micromanagement and non value added tasks have become a nightmare.


  6. "Growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilti North America full-time (More than 10 years)

    Pros

    Having been with Hilti for more than 25 years I have seen many changes. Hilti moved their North America headquarters to Plano, Texas two years ago and the relocation was handled exceptionally well. More than 70% of the people who were offered to move relocated to Plano, including me. That alone says alot about the company. At many other companies only a small percentage of employees want to relocate with the company.

    Cons

    Due to this being a growing industry/company the changes are coming faster than in the past and it's more difficult to know the team members and their roles.


  7. Helpful (2)

    "ACCOUNT MANAGER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Los Angeles, CA
    Current Employee - Account Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hilti North America full-time

    Pros

    Job is pretty easy. Great Benefits. A lot of time off. Consistently learning, always interesting. Good education incentive. I am happy with my pay. Problem solving.

    Cons

    Customers are usually rushed due to a lack of planning and get be stressed out, thus taking it out on you. They keep hiring people from the outside and paying them more, than people who have been with the company for longer. And to add salt to the wound, the new hires have a smaller sales goal...where does that add up? Sometimes unrealistic sales goals. No PPO option

    Advice to Management

    Any outside AM hire should start off as an AM2 or 3. You may lose qualified canidates, but youll build loyalty from those whose start at the bottom. Not to mention internal canidates know the product/procedures. Also you consistently say that we as a company we should grow at 15% to prior year...then why are goals increasing 30-40% it makes no sense.

  8. Helpful (2)

    "Innovation-driven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodinville, WA
    Current Employee - Anonymous Employee in Woodinville, WA
    Recommends
    Positive Outlook

    I have been working at Hilti North America full-time (More than 10 years)

    Pros

    Great products, excellent services, strong front-line team. Industry leader in many ways. Global presence, financially stable company.

    Cons

    slow, conservative, over engineered and often detached from real customer's needs. tends to swing to extremes (currently on "millennials" flavor of the month...) lots of processes, not enough of execution.

    Advice to Management

    stick to what really is important and be humble.


  9. "Customer Service/ Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilti North America full-time

    Pros

    One-on-one contact with customers. Lots of problem solving opportunities. Sales experience.

    Cons

    No schedule flexibility. Tied to a headset and a desk.


  10. "Headquarters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tulsa, OK
    Current Employee - Anonymous Employee in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilti North America full-time (More than a year)

    Pros

    Teamwork
    Benifits
    Abilty to move up, focus on indivudal development.
    training and leadership
    Amazing products
    Work/life balance is great

    Cons

    Pay is low compared to others
    Bonus payouts are min.
    While lots of opportunities to mive up, must be mobile and willing to relocate

    Advice to Management

    I think this company has it figured out! Every thing runs smoothly and the moral and culture are unbelievable. Contiue to do what your doing.


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