Hilti USA Reviews | Glassdoor

Hilti USA Reviews

Updated February 22, 2017
324 reviews

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Full-time Part-time

4.1
Star Star Star Star Star
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Hilti USA President and CEO Avi Kahn
Avi Kahn
2 Ratings

324 Employee Reviews

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Pros
  • Great company to work for with alignment with work/life balance (in 27 reviews)

  • Great products, excellent services, strong front-line team (in 31 reviews)

Cons
  • With the face-paced, high performance culture work life balance can be difficult if you are not careful (in 13 reviews)

  • Very difficult and always changing bonus structure (in 15 reviews)

More Pros and Cons

  1. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Boston, MA
    Current Employee - Account Manager in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hilti USA full-time (Less than a year)

    Pros

    Company really cares about their employees. Privately owned company and always will. Great benefits, and lots of opportunity for growth.

    Cons

    Nothing comes to mind! Company has been excellent to work for so far!


  2. "ACCOUNT MANAGER"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Los Angeles, CA
    Current Employee - Account Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hilti USA full-time

    Pros

    Job is pretty easy. Great Benefits. A lot of time off. Consistently learning, always interesting. Good education incentive. I am happy with my pay. Problem solving.

    Cons

    Customers are usually rushed due to a lack of planning and get be stressed out, thus taking it out on you. They keep hiring people from the outside and paying them more, than people who have been with the company for longer. And to add salt to the wound, the new hires have a smaller sales goal...where does that add up? Sometimes unrealistic sales goals. No PPO option

    Advice to Management

    Any outside AM hire should start off as an AM2 or 3. You may lose qualified canidates, but youll build loyalty from those whose start at the bottom. Not to mention internal canidates know the product/procedures. Also you consistently say that we as a company we should grow at 15% to prior year...then why are goals increasing 30-40% it makes no sense.


  3. "Hilti Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Phoenix, AZ
    Current Employee - Account Manager in Phoenix, AZ

    I have been working at Hilti USA (More than 3 years)

    Pros

    My honest $.02 about my role as an account manager in Phoenix...

     Whenever you work for an individual who's instinctive question to solving a problem is "What is the right thing to do?"

     I can, with ease, say that I am particularly proud to be apart Mike Angelo's team here in Phoenix.

     Those words, that sentence... Makes me proud to work for a company who's core values reflect that doing the morally right thing is what is most important in business and in life.

    Cons

    You have to be consistently proactive towards your self development and enjoy making relationships.
    Learning through personal failures is what is key to growth.


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  5. "Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hilti USA full-time (More than 10 years)

    Pros

    good work home life balance

    Cons

    Selling more dollars but getting paid less and less each year and starting to get micro mang.

    Advice to Management

    listen to there sales reps. and let our words make a difference instead of saying they will look into it and never hear anything back.


  6. Helpful (1)

    "Inside Sales Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Tulsa, OK
    Former Employee - Marketing Manager in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilti USA full-time (More than 3 years)

    Pros

    Great community and leadership. Very motivated to teach and assist in your progress up the ladder.

    Cons

    If you're not capable of moving it makes it hard to get promoted.


  7. "Innovation-driven"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodinville, WA
    Current Employee - Anonymous Employee in Woodinville, WA
    Recommends
    Positive Outlook

    I have been working at Hilti USA full-time (More than 10 years)

    Pros

    Great products, excellent services, strong front-line team. Industry leader in many ways. Global presence, financially stable company.

    Cons

    slow, conservative, over engineered and often detached from real customer's needs. tends to swing to extremes (currently on "millennials" flavor of the month...) lots of processes, not enough of execution.

    Advice to Management

    stick to what really is important and be humble.


  8. "Customer Service/ Inside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilti USA full-time

    Pros

    One-on-one contact with customers. Lots of problem solving opportunities. Sales experience.

    Cons

    No schedule flexibility. Tied to a headset and a desk.


  9. "Account Manager II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager I in Tulsa, OK
    Current Employee - Account Manager I in Tulsa, OK
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Hilti USA full-time (More than a year)

    Pros

    You have a very flexible schedule. You basically make your own schedule. They have good yearly training on new products where they will get the whole Market Organization either West coast, East coast or Central region together to go over new products and new changes within the next year. They also have a decent health package that includes paid vacation, holidays, short term and long term medical disability, company euro style van to carry products to and from customers and many resources in the corporate office to help with new hires.

    Cons

    The sales quotas for each year change and are based off prior year plus add a large percentage. They are extremely hard to meet making getting a bonus very difficult. Especially if you are new to the sales role or were promoted from within the company. Also if you don't make your sales goals for two consecutive years they either demote you or fire you. There is also a long of turn over within the management department and corporate offices. The company vehicle is a European systel van that can't fit / hold all the product you need to have so you either have to have a storage unit or garage you can store extra material in.

    Advice to Management

    Makes sales goals achievable and don't try to blow the number out of the water each year. Also, actually be there for your employees. When they ask for help, don't put it on the back burner or advise them to talk to customer service or find it online. Also, have more group activities with the sales team. Most roles are remote based and don't have a feel of an actual team.


  10. "Headquarters"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tulsa, OK
    Current Employee - Anonymous Employee in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilti USA full-time (More than a year)

    Pros

    Teamwork
    Benifits
    Abilty to move up, focus on indivudal development.
    training and leadership
    Amazing products
    Work/life balance is great

    Cons

    Pay is low compared to others
    Bonus payouts are min.
    While lots of opportunities to mive up, must be mobile and willing to relocate

    Advice to Management

    I think this company has it figured out! Every thing runs smoothly and the moral and culture are unbelievable. Contiue to do what your doing.


  11. "Account Manager II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilti USA full-time (More than a year)

    Pros

    Pay, Reasonable Goals, Support, Management

    Cons

    The only con is that you can feel like you are on an island away from everyone else, as an account manager.



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