Hilton Charlotte Reviews

Updated Dec 4, 2017

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4.0
87%
Recommend to a Friend
86%
Approve of CEO
  1. "AMAZING place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cocktail Server in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hilton full-time for less than a year

    Pros

    -Very flexible with my school schedule! -Inspiring and helpful Managers!! -This is truly the best job I have ever had. People have noticed that I have been a lot happier lately and I always tell them it's because my job makes me happy! -The Hilton Charlotte Center City has inspired me to step out of my comfort zone and apply to a property internship for the summer!

    Cons

    Nothing, whenever there is a issue management fixes it!

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    Hilton Response

    December 13, 2017Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!

  2. "HR manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than a year

    Pros

    Very good discount on hotels

    Cons

    High turn over and makes recruiting hard

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    Hilton Response

    March 3, 2017Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!


  3. "Housekeeping Supervisor"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton

    Pros

    All employess are like family.

    Cons

    there is no room for growth

    Hilton Response

    December 30, 2016Senior Manager, Talent Acquisition

    Thank you for taking the time to provide your feedback. We provide a number of training tools/resources for our Team Members to leverage in order to succeed. We encourage you to speak with your manager directly so that they may address this challenge with you, and partner with you in order to come up with a plan for your development.

  4. "Unprofessional and Toxic Environment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Food and Beverage Assistant in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hilton

    Pros

    Free dry cleaning was all I liked

    Cons

    Human resource department is completely unprofessional and showed favoritism. Did not respect or honor employee privacy. Awful upper management. Negative and toxic atmosphere.

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    Hilton Response

    August 12, 2016Senior Manager, Talent Acquisition

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.

  5. "Houseman"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    HOUSEMAN in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hilton for less than a year

    Pros

    It is really hard to get fired if you are a decent worker. The reason for this is that most people do not want the job or they get the job and then quite after a week or so.

    Cons

    As a houseman no one respects you, basically you are the lowest man on the totem pole. The worst part is people expect you to do things that are not even your job to do. If it involves lifting a random object or cleaning something they expect you to do it.

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    Hilton Response

    August 31, 2016Senior Manager, Talent Acquisition

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.

  6. "advance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Housekeeper in Charlotte, NC
    Recommends
    Positive Outlook

    I have been working at Hilton full-time for less than a year

    Pros

    All of the employees are super friendly, the pay is great as well as the employee perks. I love it!!

    Cons

    I honestly can't think of any

  7. "Over worked and unappreciated"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Night Manager in Charlotte, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at Hilton full-time for more than 5 years

    Pros

    Competitive pay, Competitive pay

    Cons

    Terrible management, dont promote from within

  8. "Franchise location is a stain on the Hilton brand"

    2.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time for less than a year

    Pros

    Hotel discounts, free food, benefits (if you are full time)

    Cons

    Management My immediate manager was awful. He pawned all of his work on me and my fellow coworker while other employees slacked off. Any issues brought to him were ignored. We were lied to about raises and work performance. He would often talk about they employees behind their backs. The restaurant was very unclean and had an awful stench. I think that if this was a corporate location, it would be so much better, but the location I worked at was a franchise and definitely did not live up to Hilton standards.

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  9. "Love working for Hilton, just not for the property in which I am currently employeed."

    3.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Charlotte, NC
    Recommends
    No opinion of CEO

    I have been working at Hilton

    Pros

    Hilton has great programs and if interested you can advance with the company. Also, they have great benefits.

    Cons

    They do not recognize their good employees.

  10. Helpful (1)

    "Good hotel terrible senior management especially General manager"

    2.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Charlotte, NC

    I worked at Hilton

    Pros

    Great location , good reputation, many dedicated staff members

    Cons

    General manager micro manages every detail of the operation. No one is allowed to think for themselves. Treats all staff like they are school children and he is the head master, very disrespectful . Plays political games with corporate office that can destroy your career with the company.

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