Hilton Reviews in Chicago, IL | Glassdoor

Hilton Chicago Reviews

Updated July 14, 2017
28 reviews

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Chicago, IL

4.1
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28 Employee Reviews

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Pros
Cons
  • Work/life balance is nice in theory but not in reality (in 82 reviews)

  • Some areas require 6 days or long hours (in 131 reviews)

More Pros and Cons

  1. "An enjoyable corporation with the knowledge and understanding that the job is all about very decisive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Chef in Chicago, IL
    Former Employee - Executive Chef in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than 3 years)

    Pros

    Knowing that the hotel business is a very booming business and clientele keep coming back knowledge is power business is settled and as you grow your power grows also

    Cons

    Delivering peace of mind and having so little control having to be more productive to there needs going above and beyond is how we look at our growth

    Advice to Management

    Have to overcome the advice that is needed for all associates and clients to be successfully on top

    Hilton Response

    Jun 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  2. "Great part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Hilton part-time (More than a year)

    Pros

    Build your own schedule, vacation time

    Cons

    None that i can think of... metrics can be difficult

    Hilton Response

    Jul 26, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More

  3. "hospitality management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Manager in Chicago, IL
    Current Employee - Front Desk Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 10 years)

    Pros

    It is an awesome company to work for. I have been employed with them for 19 years. I have learned and experience a lot with them.

    Cons

    i have nothing at this time

    Advice to Management

    nothing at this time

    Hilton Response

    Jun 1, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  4. Helpful (1)

    "eCommerce Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ECommerce Manager in Chicago, IL
    Current Employee - ECommerce Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    Hilton provides amazing travel benefits! If you love to explore the world, the travel benefits alone are worth being employed by Hilton because not only do they offer heavy discounts on hotels but they also provide employees with enough PTO to take advantage of that perk, while encouraging team members to use all their accumulated days. The eCommerce team members are great to work with. Everyone is helpful, friendly, and fun! Lastly, the company is growing like crazy which will hopefully bring new career growth opportunities.

    Cons

    Very Corporate--since going public, (naturally) Hilton has become very results driven and has lost sight on some of the primary hospitality fundamentals. Results are a top priority when companies go public so it's understandable. Lastly, health insurance is pretty expensive--but they do offer tons of providers to help you choose the best option for you/your family.

    Hilton Response

    Apr 3, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and offer feedback. As you know, it is our desire to be competitive in our industry and offer the best to our Team Members. It's nice to be... More


  5. Helpful (1)

    "Great Hospitality Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Catering Manager in Chicago, IL
    Current Employee - Senior Catering Manager in Chicago, IL
    Recommends
    Neutral Outlook

    I have been working at Hilton full-time (More than 5 years)

    Pros

    Travel Perks
    Environment
    Employee Culture
    Free Gym Membership
    Development Opportunities

    Cons

    Salary
    Work/Life Balance
    Lack of Autonomy/Empowerment in Role

    Hilton Response

    Oct 7, 2016 – Senior Manager, Talent Acquisition

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities... More


  6. Helpful (1)

    "Hard to leave"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ECommerce Manager in Chicago, IL
    Current Employee - ECommerce Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    Great discounts on hotels
    Great PTO and Maternity
    Flexible schedule

    Cons

    Not much opportunity for growth

    Hilton Response

    Aug 1, 2016 – Senior Manager, Talent Acquisition

    Thank you for taking time to offer your feedback regarding your career advancement. Whenever possible, Hilton strives to promote from within and offer career growth opportunities for our Team... More


  7. Helpful (1)

    "guest service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Chicago, IL
    Former Employee - Guest Service Representative in Chicago, IL

    I worked at Hilton full-time (More than a year)

    Pros

    Hilton provides competitive pay. They offer a few different options for medical, dental and vision insurance. They also offer a401k plan.

    Cons

    There seems to be a lack of communication between members of management. Schedule not available until 3 days prior to upcoming week.

    Advice to Management

    Better communication amongst management can go a long way. Also providing a work schedule at least two weeks in advance.

  8. "Wondeful company"

    StarStarStarStarStar
    Former Employee - Director of Food & Beverage in Chicago, IL
    Former Employee - Director of Food & Beverage in Chicago, IL

    I worked at Hilton (More than 10 years)

    Pros

    Great place to work....DoubleTree ...a Hilton family brand

    Cons

    Sometimes long hours....but that is the nature of the business


  9. "Waldorf Astoria Chicago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    Pros

    Great company, benefits and management team

    Cons

    Aside from the rare pretentious clientele, and some recent staffing issues, none.


  10. "Assistant Room Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Roon Server in Chicago, IL
    Former Employee - Assistant Roon Server in Chicago, IL
    Recommends
    Neutral Outlook

    I worked at Hilton full-time (More than a year)

    Pros

    I liked the job, it gives me a relieve that I was able to work there.

    Cons

    I did like the long hours that they had me standing.

    Advice to Management

    Hilton Hotel is a hotel that everyone should work at, Not because is Own by a famous person but is really good and a friendly place.


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