Hilton Reviews in Chicago, IL | Glassdoor

Hilton Chicago Reviews

Updated October 19, 2017
47 reviews

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Chicago, IL Area

4.4
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47 Employee Reviews

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Pros
Cons
  • It maybe hard to have a work/ life balance (in 83 reviews)

  • Expected to work very long hours (in 135 reviews)

More Pros and Cons

  1. "Director of Events and Catering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Events and Catering in Chicago, IL
    Current Employee - Director of Events and Catering in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    Community, Value, Passion for Service, Leader

    Cons

    I love what I do and have NO cons re: company.

    Advice to Management

    If you're not making dust you're eating in....stay ahead in all areas of this ever-changing industry/technology/customer dynamics etc.


  2. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 10 years)

    Pros

    Incredible opportunities for advancement. If you are willing to put in the time and energy the rewards are amazing.

    Cons

    This is the hospitality industry. If you are not prepared for a 24 hour a day, 7 day a week operation, this may not be the work for you.

    Hilton Response

    Oct 7, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More

  3. "Hilton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Event Manager in Chicago, IL
    Current Employee - Senior Event Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    Great benefits, work/life balance is improving, team member travel program, opportunities for career growth, supportive management

    Cons

    Hospitality is a 24/7 industry so we work more nights/weekends/holidays

    Hilton Response

    Oct 7, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide feedback. Team Members are the heart of Hilton and are at the core of our success. We are committed to supporting the well-being and... More


  4. "Great Company, Hotel specific management terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Agent in Chicago, IL
    Former Employee - Guest Service Agent in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    great benefits and opportunities for commission on up sells

    Cons

    terrible management of front office staff

    Hilton Response

    Oct 7, 2017 – Senior Manager, Talent Acquisition

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities... More


  5. "Great part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Hilton part-time (More than a year)

    Pros

    Build your own schedule, vacation time

    Cons

    None that i can think of... metrics can be difficult

    Hilton Response

    Jul 26, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  6. "An enjoyable corporation with the knowledge and understanding that the job is all about very decisive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Chef in Chicago, IL
    Former Employee - Executive Chef in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than 3 years)

    Pros

    Knowing that the hotel business is a very booming business and clientele keep coming back knowledge is power business is settled and as you grow your power grows also

    Cons

    Delivering peace of mind and having so little control having to be more productive to there needs going above and beyond is how we look at our growth

    Advice to Management

    Have to overcome the advice that is needed for all associates and clients to be successfully on top

    Hilton Response

    Jun 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  7. "hospitality management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Manager in Chicago, IL
    Current Employee - Front Desk Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 10 years)

    Pros

    It is an awesome company to work for. I have been employed with them for 19 years. I have learned and experience a lot with them.

    Cons

    i have nothing at this time

    Advice to Management

    nothing at this time

    Hilton Response

    Jun 1, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More

  8. Helpful (1)

    "eCommerce Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ECommerce Manager in Chicago, IL
    Current Employee - ECommerce Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    Hilton provides amazing travel benefits! If you love to explore the world, the travel benefits alone are worth being employed by Hilton because not only do they offer heavy discounts on hotels but they also provide employees with enough PTO to take advantage of that perk, while encouraging team members to use all their accumulated days. The eCommerce team members are great to work with. Everyone is helpful, friendly, and fun! Lastly, the company is growing like crazy which will hopefully bring new career growth opportunities.

    Cons

    Very Corporate--since going public, (naturally) Hilton has become very results driven and has lost sight on some of the primary hospitality fundamentals. Results are a top priority when companies go public so it's understandable. Lastly, health insurance is pretty expensive--but they do offer tons of providers to help you choose the best option for you/your family.

    Hilton Response

    Apr 3, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and offer feedback. As you know, it is our desire to be competitive in our industry and offer the best to our Team Members. It's nice to be... More


  9. "Turn down Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeping/Turndown Attendant in Evanston, IL
    Former Employee - Housekeeping/Turndown Attendant in Evanston, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than 3 years)

    Pros

    Making The Entrance Look Amazing & Smell Super Fresh. Meeting New People.

    Cons

    It Didn't Last Very Long, It's A College Town.

    Advice to Management

    Amazingly Great Service. Thankyou For The Opportunity.

    Hilton Response

    Feb 3, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  10. Helpful (1)

    "Working at the Hilton was fun, all my co workers were friendly and easy to get along with!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Room Attendant in Carol Stream, IL
    Current Employee - Room Attendant in Carol Stream, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You make really good money when it's busy, especially in the summer, it's the best time to work there. My checks were sometimes about or over a grand!

    Cons

    Slow season is in winter so you make no money at all! It's mostly based off tips so winter isn't the best time.

    Hilton Response

    Nov 10, 2016 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


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