Hilton Cleveland Reviews

Updated Aug 29, 2020

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4.5
92%
Recommend to a Friend
63%
Approve of CEO
  1. "Hilton CLEDO location, front desk"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Office/Guest Services in Cleveland, OH
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Hilton full-time for more than a year

    Pros

    Amazing team members, discount hotel rooms

    Cons

    flexible schedule, customer service, busy hotel

    Continue reading
  2. "Good place to work"

    4.0
    Current Employee - Server/Bartender in Cleveland, OH

    I have been working at Hilton part-time

    Pros

    -Good clientele -Good pay/great pay during private invents -Mandatory breaks -Easy menu to learn -Great view

    Cons

    -Hard to get days off in the summer -Mostly credit card tips so you don't see the money until the end of the pay period


  3. "Not very happy with them"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Housekeeper in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hilton full-time for less than a year

    Pros

    Clean uniforms nice locker room beautiful hotel

    Cons

    Management sucked the food they gave us was horrid and the are a little racist

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  4. "#1 Best place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Director in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than 3 years

    Pros

    Hilton has great benefits and unlimited training.

    Cons

    Such a great place to work didn’t have any cons.

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  5. "Great Career!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Kitchen Manager in Cleveland, OH

    I have been working at Hilton full-time for more than a year

    Pros

    Career advancement is always available to those who want it.

    Cons

    Hotels are open every day of the year.

    Hilton Response

    Digital HR Analyst

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!

  6. "Amazing Company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Event Manager in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for less than a year

    Pros

    Great culture and team to be around. A lot of support from HR and upper management which really helps on a day to day basis.

    Cons

    Longer hours sometimes which can dive into your work life balance.

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    Hilton Response

    Digital HR Analyst

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!

  7. "Housekeeping Supervisor"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton for less than a year

    Pros

    free lunch and company growth

    Cons

    High turnover of housekeepers...lots of rooms that need to be covered.

    Continue reading

    Hilton Response

    Human Resources Manager

    Thank you for taking the time to provide us with your feedback and this review. We work diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!

  8. "Great place to work overall"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Culinary in Cleveland, OH
    Recommends
    Positive Outlook

    I have been working at Hilton full-time

    Pros

    - Great benefits - Pleasant work atmosphere - Employee meal

    Cons

    - Many times I'm expected to much work longer than my scheduled shift without any warning at all.

    Continue reading

    Hilton Response

    Human Resources Manager Human Resources Manager

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. It sounds like you are bringing Thrive@Hilton to life! We work diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!

  9. "Banquet Server"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Banquet Server in Cleveland, OH
    Recommends
    Neutral Outlook

    I have been working at Hilton full-time for more than a year

    Pros

    The money is very good.

    Cons

    Schedules are all over the place.

    Hilton Response

    Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!

  10. Helpful (1)

    "Terrible Executive Leadership"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Housekeeping Manager in Cleveland, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 3 years

    Pros

    Beautiful hotel with so much opportunity. It has all of the latest technology which would put a leader working there above the rest of the competition if learned.

    Cons

    -Terrible Executive Leadership- no consideration for those who truly care about the success of the hotel -Average of 14HR days without any type of additional compensation -Favoritism / Politics amounts all Managers/ Directors

    Hilton Response

    Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to promote. As you know, it is important for us to have our Team Member's feel heard. As such, if you would like any further assistance in addressing these concerns, please reach out to your HR team or manager.

Found 17 reviews