Hilton Reviews in Dallas-Fort Worth, TX | Glassdoor

Hilton Dallas Reviews

Updated September 20, 2017
56 reviews

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Dallas-Fort Worth, TX Area

4.0
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56 Employee Reviews

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Pros
Cons
  • It maybe hard to have a work/ life balance (in 86 reviews)

  • Expected to work very long hours (in 141 reviews)

More Pros and Cons

  1. "Event Services Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Services Manager in Dallas, TX
    Current Employee - Event Services Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (Less than a year)

    Pros

    Great travel benefits! Learn a lot about the operational aspect the hotel and event industry~

    Cons

    Management has been lacking and need to find a way to get the team to feel involved!

    Advice to Management

    Communication and team goals

    Hilton Response

    Sep 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to... More


  2. "Good Place To Start A Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Management Specialist in Dallas, TX
    Current Employee - Lead Management Specialist in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    Great starting pay, solid benefits, plenty of PTO

    Cons

    Pay increases for promotions and cost of living increases need to be increased

    Advice to Management

    Pay more for promotions and cost of living increases should keep pace with inflation

    Hilton Response

    Aug 15, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More

  3. Helpful (1)

    "Great if your able to handle back to back calls."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservation Sales Agent in Dallas, TX
    Current Employee - Reservation Sales Agent in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (Less than a year)

    Pros

    I love that we get to stay at Hilton Hotels for only $35/night if available.
    I love that the schedule is flexible for you to set around what works for you.

    Cons

    -Having to take calls back to back to back can get overwhelming and if you split up your time you feel that your working all day and night.
    - The hourly rate is not good, unless you are exceptional at selling the partnership calls and can get a great incentive for sending callers to HGV and EHI.
    -

    Advice to Management

    Love for you to add extra paid breaks and increase the pay to match other reservations agents.

    Hilton Response

    Aug 15, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  4. "Create your own Path!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auditor in Dallas, TX
    Current Employee - Auditor in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    Growth
    Hotel Discount
    Hilton University Training
    Not Many more pros honestly

    Cons

    Low Entry Pay
    Limited Growth
    Hard to get in Corporate

    Advice to Management

    Communicate effectively between departments and recognize your team members

    Hilton Response

    Jun 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Be sure to share any ideas you may have to help apartments better... More


  5. Helpful (2)

    "Hospitality Lives Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Addison, TX
    Current Employee - Manager in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    I have worked with some incredibly smart people. They want you to learn and grow and stretch yourself. Most people are genuine, caring and want to help you succeed. I can work from home on occasion which is nice. They are always celebrating something and do recognize Team Members. The benefits are on par with what other companies offer. GoHilton is a great perk. I've been able to network and meet a variety of people and develop nice relationships. The culture of the company is very good.

    Cons

    It is not what you know but who you know and those with connections move ahead. Those without are left behind. They ask you to take on stretch assignments but everyone is already running so lean. The workload is brutal. They will not add resources but will ask you to do more with less. Work/life balance is nice in theory but not in reality. I've run across a number of people who should have never been promoted and are in way over their heads. A lot of young managers/directors should not be leading teams and managing people because they are not good leaders. There are so many inefficient processes. Pay is way below other industries.

    Advice to Management

    Continue to make improvements for Team Members, keep them as your #1 priority. If you pay more for quality people they will stay longer. In order to really compete with other top corporations much as to be done at the top to make that happen. Identify inefficiencies and make improvements.

    Hilton Response

    Jun 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to... More


  6. Helpful (2)

    "Very Well-Supported"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Manager in Addison, TX
    Current Employee - Revenue Manager in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    We have a generous PTO package, good benefits, and a lot of perks outside the paycheck: the opportunity to work from home, somewhat flexible work hours, and often food provided at the office.

    Cons

    Since my specific job is done remotely from the teams I and my peers work with anyway, it'd be useful to be able to work from home full-time.

    Advice to Management

    Some of the technology systems are outdated. Let's get new, current versions out there, with fewer bugs.

    Hilton Response

    Apr 26, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  7. "Very outspoken friendly person with a great smile."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Prevention Officer in Dallas, TX
    Current Employee - Loss Prevention Officer in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    Friedly environment, very clean, helpful associates, very welcoming, some employees have positive attitudes, and team meetings are kept to professional level.

    Cons

    Rudeness in some departments, favortism, lack of professionalism in some departments.

    Advice to Management

    Need to get with problem associates to be retrained or corrected.

    Hilton Response

    May 3, 2017 – Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to... More

  8. Helpful (1)

    "Great Place To Start a Career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Manager in Addison, TX
    Current Employee - Revenue Manager in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    - Working in the Revenue Management I have by far the best Work/Life Balance ever experienced in my 10-year Hospitality career.
    - Expanding department with endless advancement opportunities.
    - Leadership takes your concerns seriously and works to resolve issues immediately.

    Cons

    - Office diversity could use a little help.
    - Benefits are best in the among any company, but base compensation could be improved.

    Advice to Management

    Considering that the cost of living in Dallas is on the rise, yearly cost of living increase that are not a part of our performance merit would be helpful.

    Hilton Response

    Apr 18, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  9. "Revenue Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Addison, TX
    Current Employee - Anonymous Employee in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Flexible
    Work from home once a week
    Hotel discounts
    25 days of PTO a year
    Good culture
    Fun events
    Great restaurants near by

    Cons

    Stuck in same position for years
    Over achieving wont always get you places
    They care more about personality than being smart

    Advice to Management

    Try to make the RMCC less cliquey

    Hilton Response

    Apr 18, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide your feedback. We provide a number of training tools and resources for our Team Members to leverage in order to succeed. We encourage you to speak with your... More


  10. Helpful (1)

    "Fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ECommerce Manager in Addison, TX
    Current Employee - ECommerce Manager in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    Great work life balance and ability to create own projects

    Cons

    Can be difficult to get teams to assist with projects

    Hilton Response

    Apr 3, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


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