Hilton Reviews in Dallas-Fort Worth, TX | Glassdoor

Hilton Dallas Reviews

Updated April 19, 2017
163 reviews

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Dallas-Fort Worth, TX Area

163 Employee Reviews

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Pros
Cons
  • There is no culture around work/life balance (in 70 reviews)

  • Long hours for management; difficult to continue to move up because of the amount of people working for the company (in 115 reviews)

More Pros and Cons

  1. "Great Place To Start a Career!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Manager in Addison, TX
    Current Employee - Revenue Manager in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    - Working in the Revenue Management I have by far the best Work/Life Balance ever experienced in my 10-year Hospitality career.
    - Expanding department with endless advancement opportunities.
    - Leadership takes your concerns seriously and works to resolve issues immediately.

    Cons

    - Office diversity could use a little help.
    - Benefits are best in the among any company, but base compensation could be improved.

    Advice to Management

    Considering that the cost of living in Dallas is on the rise, yearly cost of living increase that are not a part of our performance merit would be helpful.

    Hilton Response

    Apr 18, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture ... More


  2. "Great culture and opportunities!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Manager in Dallas, TX
    Former Employee - Revenue Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than 3 years)

    Pros

    Great people
    Innovative
    Casual culture
    Work Life Balance

    Cons

    Pay is below average and not performance base

    Hilton Response

    Apr 3, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We ... More


  3. Helpful (1)

    "Fair"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ECommerce Manager in Addison, TX
    Current Employee - ECommerce Manager in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    Great work life balance and ability to create own projects

    Cons

    Can be difficult to get teams to assist with projects

    Hilton Response

    Apr 3, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great ... More


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  5. "Guest Assistance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GUEST ASSISTANCE SPECIALIST in Carrollton, TX
    Current Employee - GUEST ASSISTANCE SPECIALIST in Carrollton, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    The people and culture are very friendly and one of the best parts about working at Hilton.

    Cons

    After several years working at Hilton I have received very little with regard to raises or the possibility of promotion despite stellar performance reviews and very positive feedback.

    Hilton Response

    Apr 6, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide your feedback. We provide a number of training tools and resources for our Team Members to leverage in order to succeed. We encourage you to speak with your ... More


  6. "Great Company To Work For!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Specialist in Dallas, TX
    Current Employee - Revenue Specialist in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    The benefits are amazing if you work on the corporate side. Great environment, everyone is extremely friendly!

    Cons

    There could be a better bonus structure, but in all fairness they were upfront about what would be offered.

    Hilton Response

    Apr 3, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great ... More


  7. "Love working for Hilton!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead Revenue Manager in Addison, TX
    Current Employee - Team Lead Revenue Manager in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    My other co-workers are like my family everywhere I go whether on property or in corporate office. I love that I can move to various places and stay within the Hilton family. The team member travel is amazing as well. Really like my PTO accrual pace based on how long I've worked for the company. Lots of opportunity to grow within Hilton.

    Cons

    No cons at this time. Love this company!

    Hilton Response

    Mar 1, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture ... More


  8. "Great Company to Work For!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Specialist in Addison, TX
    Current Employee - Revenue Specialist in Addison, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hilton full-time (Less than a year)

    Pros

    Team Environment
    Tons of Support
    Great Benefits
    Room for Growth
    No Micromanaging
    Relaxed Work Environment
    Extensive Training for Position(s)
    Company Laptop
    Work from Home once a Week after 6 Months of Employment

    Cons

    Slow getting started - 8 Weeks of Training Required Prior to actually performing your job.

    Hilton Response

    Feb 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great ... More


  9. Helpful (1)

    "Innovative Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Dallas, TX
    Current Employee - Coordinator in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (Less than a year)

    Pros

    I have been at one of Hilton's corporate offices for almost a year now and I love my job. My coworkers are friendly and passionate about their work and my managers are fair and understanding. There is a lot of flexibility in hours and we are able to work from home once a week. We are constantly thinking of new ways to improve, which keeps our work fresh and exciting. I receive nearly a month of paid vacation time per year and incredible discounts on hotels, which I am now using to travel and live the Hilton values.

    Cons

    Entry level pay, however I am looking forward to growth within the company and the pay that will come with it.

    Advice to Management

    Continue seeking feedback from employees about what directions they would like to see the company take. Continue promoting a work-life balance and keeping employee happiness as a top priority.

    Hilton Response

    Feb 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide feedback. We acknowledge that employees have responsibilities outside of work and we do what we can to help them better manage these ... More


  10. Helpful (1)

    "A lifetime career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Front Office in Dallas, TX
    Current Employee - Director of Front Office in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working for Hilton for 10 years, and what a ride. After being promoted 5 times, working at 5 different hotels, in 4 different states, I believe I can truly say Hilton is a wonderful company to work for. Compensation is fair and aggressive within the hospitality brand, benefits are industry leading and have even been highlighted in the news in 2016. Hilton is a fair employer, with a strong culture that rewards hard work and is committed to its teams. Come join us.

    Cons

    We always wonder if the grass is greener on the other side (its normal). Every job has its ups and downs, and I believe Hilton has taken team member feedback well, and developed solutions to improve the quality of life for its team. I would like to see affordable child care assistance considered as a benefit for us, but am happy with the progress Hilton has made towards benefits so over the years. We are going in the "right" direction.

    Hilton Response

    Jan 24, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Be sure to shareany suggestions or ideas you may have with your manager. The ... More


  11. "I love working for Hilton!!! Best Compnay to work for !"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Guest Relations Specialist in Dallas, TX
    Current Employee - Corporate Guest Relations Specialist in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility to build your own schedule, and work from home, you get rewarded for doing great work, the company gives everyone the opportunity to be leaders. Lots of room for growth, there is always a new position to apply for. The application process and interview process are digital and convenient.

    Cons

    Lots of job opportunities, so you have a lot of options to choose from. That was not even a con. I have only pros for working here. I love Hilton's values!

    Hilton Response

    Jan 24, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture ... More


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