Hilton Reviews in Fort Lauderdale, FL | Glassdoor

Hilton Fort Lauderdale Reviews

8 reviews

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Fort Lauderdale, FL

4.1
Star Star Star Star Star
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Approve of CEO
Hilton President and CEO Christopher Nassetta
Christopher Nassetta
6 Ratings

8 Employee Reviews

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Pros
Cons
  • There is no culture around work/life balance (in 72 reviews)

  • Long hours for management; difficult to continue to move up because of the amount of people working for the company (in 117 reviews)

More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Front Office Manager in Fort Lauderdale, FL
    Current Employee - Assistant Front Office Manager in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    Love the company and some hotels have 401k matching

    Cons

    Travel program is not the best.

    Advice to Management

    Always trust your gut


  2. "Banquets Internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Intern - Banquets in Fort Lauderdale, FL
    Former Intern - Banquets in Fort Lauderdale, FL

    I worked at Hilton as an intern (Less than a year)

    Pros

    Great employee benefits, friendly staff, opportunities for growth

    Cons

    work/life balance, long hours


  3. "Manager in Development Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager In Development in Fort Lauderdale, FL
    Former Employee - Manager In Development in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hilton full-time (Less than a year)

    Pros

    The most recognized hotel chain in the world; endless experience in hospitality dealing with guest issues and learning different ways to resolve; great for growth and development and constant turnover means opportunities for promotion

    Cons

    management makes or breaks a property; if management has poor and petty attitudes, so will the team.

    Advice to Management

    Incentivize and guide your employees. Use their mistakes as training opportunities instead of making examples out of them of what not to do; most employees know how to do their job but training goes a long way in having a strong, uniform team.


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  5. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Supervisor in Fort Lauderdale, FL
    Current Employee - Front Office Supervisor in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, name recognition, PTO, culture

    Cons

    Management, scheduling, turnover, long hrs


  6. "Guest Service Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Fort Lauderdale, FL
    Current Employee - Guest Service Agent in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Hilton full-time (More than a year)

    Pros

    a lot of knowledge to gain

    Cons

    underpaid for amount of work and stress, no raise after 6 months, some of the most disgruntle, unreasonable guests, no team work among other departments

    Advice to Management

    pay your front desk staff what they deserve, the guest is not always right


  7. "Property Operations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Operations Manager in Fort Lauderdale, FL
    Current Employee - Property Operations Manager in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunity to advance. A lifetimes worth of education at Hilton Word wide University online courses.

    Cons

    Business constantly in flux, employee turnovers, ownership changes

    Advice to Management

    Mid level managers need better incentives.


  8. Helpful (1)

    "Hilton Worldwide is the greatest hotel company in the world; without equal."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Manager in Fort Lauderdale, FL
    Current Employee - Food and Beverage Manager in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Culture, compensation, benefits, advancement opportunities, recognition, travel, workforce

    Cons

    Limited staffing for line level operations teams

    Advice to Management

    Mentor your top performers and give them every opportunity to surpass you and your position if that is their goal. If you can't provide the training or guidance direct them to the one who can.


  9. "Great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Fort Lauderdale, FL
    Current Employee - Security Officer in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (Less than a year)

    Pros

    Good pay and plenty of hours, Opportunity for advancement if you have the right attitude.

    Cons

    They dont let me play on my phone all day,


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