Hilton Front Desk Agent Reviews

Updated Sep 8, 2020

To filter reviews, or .
4.1
76%
Recommend to a Friend
90%
Approve of CEO
  1. "Treating me well"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Night Auditor/Front Desk Agent in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than a year

    Pros

    Great team member benefits. The training is intense but useful.

    Cons

    Can't always use those benefits everywhere. Like anywhere, sometimes you can have lousy co-workers.

    Continue reading
  2. "good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Andover, MA
    Recommends
    Neutral Outlook

    I worked at Hilton full-time for more than 3 years

    Pros

    fair, good co workers, ok pay,

    Cons

    price of insurance, traning, benefits


  3. "Front desk at Hilton"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent 
    Recommends

    I worked at Hilton full-time for more than a year

    Pros

    Company culture was great. Staff friendliness was great. Travel benefits were amazing! Good insurance and 401k plan.

    Cons

    Very little pay for the amount of work. Extremely competitive to get promoted within the company.

  4. "Great Place to Obtain Management Expierience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Manager in Norcross, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than 3 years

    Pros

    Working with a fun team, Hotel traveling benefits, and always had a lot of PTO time

    Cons

    Low pay for what a Manager actually does, worked over 50+ hours, work on weekend and holidays, and you never have a set schedule so it is easy to get burned out.

    Continue reading
  5. "Ok"

    3.0
    Former Employee - Front Desk Receptionist 

    I worked at Hilton part-time

    Pros

    The employee discount is great

    Cons

    The long hours are hard

  6. "Front desk receptionist"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in San Antonio, TX
    Recommends
    Positive Outlook

    I worked at Hilton full-time for less than a year

    Pros

    Good system to check in guests and hilton rewards

    Cons

    Time shifts were not the best

  7. "awesome"

    4.0
    Current Employee - Front Desk Agent in Honolulu, HI

    I have been working at Hilton full-time for more than 3 years

    Pros

    awesome, great, fun, always busy

    Cons

    always sold out making stress levels high

    Continue reading
  8. "I have been working at Hilton full-time"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton part-time

    Pros

    Fantastic people and work environment

    Cons

    Pay is not the best in the industry

    Continue reading
  9. "Great people"

    5.0
    Current Employee - Front Desk Agent in Saint Louis, MO

    I have been working at Hilton full-time

    Pros

    Pay and benefits and room for advcanemnt

    Cons

    Not the best city to be in

  10. "Headline"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Chandler, AZ

    I worked at Hilton full-time

    Pros

    The people I worked with.

    Cons

    Blackout vacation days during certain times of year

Found 234 reviews