Hilton Garden Inn Reviews

Updated May 5, 2021

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3.9
75%
Recommend to a Friend
87%
Approve of CEO
Hilton Garden Inn President and CEO Christopher Nassetta (no image)
Christopher Nassetta
214 Ratings
Pros
  • "Love working with and meeting new people from all different parts of the county/world(in 26 reviews)

  • "Great benefits and some great people to work with(in 25 reviews)

  • Cons
  • "Low pay, not enough to support bills(in 28 reviews)

  • "Long hours terrible pay very understaffed(in 25 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Hilton Garden Inn and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year

      Best Company Ever

      May 5, 2021 - Bartender/Bar Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wonderful employee benefits, hotel discount, and bright hearted hospitality program.

      Cons

      Not automatically cross trained between departments

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    2. 4.0
      Current Employee, less than 1 year

      Great company

      May 3, 2021 - Night Auditor/Front Desk Agent in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, great people to work for

      Cons

      No room to grow and

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    3. 5.0
      Former Employee, less than 1 year

      Amazing

      Apr 28, 2021 - Breakfast Server in Warrenville, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great coworkers and great bosses

      Cons

      there is nothing i can think of

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    4. 3.0
      Former Employee, less than 1 year

      Right before the pandemic hit

      May 3, 2021 - Server/Hostess/Bartender in Kennett Square, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      ~free food all the time ~fun times with my fellow co workers ~boss is laid back/ very cool environment ~learned a lot about bartending and serving

      Cons

      ~business was slow -so not many tips ~catty employees ~worked late hours

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    5. 5.0
      Current Employee, more than 3 years

      Good job

      Apr 22, 2021 - Front Desk Agent in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everything loved it all alot good bonuses all the time

      Cons

      None everything was always great, more hours all the time

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    6. 4.0
      Former Employee, more than 1 year

      Good Environment but hard work

      Apr 14, 2021 - Housekeeper in Victoria, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good teamwork, co-workers are cooperative, excellent feedback, bonuses every three months

      Cons

      Housekeeping is a tough job, and sometimes supervisors don't agree among themselves with procedures.

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    7. 4.0
      Current Employee, less than 1 year

      Hilton

      Apr 23, 2021 - Front Desk Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The full time hours always available

      Cons

      The guest complaints are constant

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    8. 2.0
      Former Employee, less than 1 year

      Untrustworthy

      Apr 28, 2021 - Breakfast Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pretty good money as a breakfast server

      Cons

      Fired while waiting to be taken to the ER after passing out from a migraine and HR refused to do anything about it.

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    9. 1.0
      Former Employee, less than 1 year

      Not worth the pay

      May 5, 2021 - Maintenance Supervisor in Kalamazoo, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hotel discount was the only thing

      Cons

      Managers get in your face and hire friends

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    10. 5.0
      Current Employee, less than 1 year

      Awesome place to work

      Apr 13, 2021 - Facility Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great GM, always caring about staff members

      Cons

      Working late, so late arrivals have needs met

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    Viewing 1 - 10 of 981 Reviews

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