Hilton Garden Inn Reviews | Glassdoor

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Hilton Garden Inn Reviews

Updated February 21, 2018
541 reviews

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3.6
StarStarStarStarStar
Rating TrendsRating Trends
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Christopher Nassetta
70 Ratings

541 Employee Reviews

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Pros
  • Meeting new people all the time, Great perks (in 20 reviews)

  • Great People to work with since I love working with people (in 18 reviews)

Cons
  • Employ attrition is high due to low pay with high employer expectation (in 17 reviews)

  • very high turnover so they are short staffed some issues with management (in 11 reviews)

More Pros and Cons

  1. "A great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Server in Portsmouth, NH
    Former Employee - Banquet Server in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton Garden Inn part-time (More than a year)

    Pros

    Great company to work for. Friendly staff and great management. Discounted stays at other Hiltons is a great perk.

    Cons

    They hire many J-1s and I feel like they should provide shuttle service for them at night. They have to walk or bike a far distance to their housing and it would be safer if they had a ride.

    Advice to Management

    Overall happy with management.


  2. "Hilton"

    StarStarStarStarStar
    Current Employee - Housekeeper in Arlington, TX
    Current Employee - Housekeeper in Arlington, TX

    I have been working at Hilton Garden Inn part-time (More than a year)

    Pros

    I worked with a loving team/family.

    Cons

    I did not get a lot of hours at times.

  3. "Hilton Garden Inn"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Garden Inn full-time

    Pros

    Consistency in product
    Great staff
    Beautiful hotel

    Cons

    Long Hours
    Unorganized
    Short staffed
    Poorly managed


  4. "Great"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Garden Inn full-time

    Pros

    love, like, fun, food, morale

    Cons

    bad, nothing, really though, friendships


  5. "Nice company recognition and great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Executive Housekeeper in Chattanooga, TN
    Former Employee - Assistant Executive Housekeeper in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton Garden Inn full-time (More than a year)

    Pros

    The name alone pops on the resume and getting to meet hundreds of new guests was great

    Cons

    Hours can be long, dealing with unruly guests can be stressfull

    Advice to Management

    None really except recognize when people are wanting to grow within the company.


  6. "Housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper
    Former Employee - Housekeeper
    Doesn't Recommend
    Negative Outlook

    I worked at Hilton Garden Inn (More than a year)

    Pros

    The supervisor is helpful and will be in your corner if you need help.

    Cons

    The general manager trust guest over his/her employees.


  7. "Sales Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Garden Inn full-time

    Pros

    Great Benefits, fair salary, hourly employees receive bonuses quarterly when hotel succeeds.

    Cons

    SO many reports. To many

  8. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Gettysburg, PA
    Former Employee - Front Desk Agent in Gettysburg, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton Garden Inn full-time (More than 3 years)

    Pros

    The work itself. Work for corporation.NEVER franchise.

    Cons

    Management and equality. No benefits for a full year.

    Advice to Management

    Hire real management with real management experience


  9. "Hey it's a good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Captain in Iowa City, IA
    Current Employee - Banquet Captain in Iowa City, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton Garden Inn full-time (Less than a year)

    Pros

    wonderful crew and management team.

    Cons

    It's a good job, but is a new location.

    Advice to Management

    Great management. Strong team, that help one another out and can rely on. Cooks are great! Severs are nice!


  10. "Front desk réception"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Columbia, SC
    Current Employee - Front Desk Receptionist in Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton Garden Inn full-time (Less than a year)

    Pros

    Life skills teamplayer honest responsable

    Cons

    Stressful times with stage 4 cancer

    Advice to Management

    Ready To work


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