Hilton Garden Inn Reviews | Glassdoor

Hilton Garden Inn Reviews

Updated May 21, 2018
570 reviews

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3.5
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Christopher Nassetta
79 Ratings

570 Employee Reviews

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Pros
  • Love working with and meeting new people from all different parts of the county/world (in 22 reviews)

  • Great People to work with since I love working with people (in 19 reviews)

Cons
  • Low pay, poor work environment poor communication from management and supervisor (in 18 reviews)

  • very high turnover so they are short staffed some issues with management (in 12 reviews)

More Pros and Cons

  1. "GSA Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Dallas, TX
    Current Employee - Guest Service Agent in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton Garden Inn part-time (Less than a year)

    Pros

    best and most easiest job!

    Cons

    Training is a little too long


  2. "Its a nice job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Hilton Garden Inn full-time

    Pros

    Good Management, Laid back, Easy work

    Cons

    Poor Benefits, Low Pay

  3. Helpful (1)

    "Great People, Tough owners."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in Fort Wayne, IN
    Current Employee - Sales Coordinator in Fort Wayne, IN
    Doesn't Recommend
    No opinion of CEO

    I have been working at Hilton Garden Inn full-time (More than a year)

    Pros

    The people who run the hotel on the day to day are incredible people.

    Cons

    Turn over is so high that those great people who care so much about the hotel get burnt dry by working so much to cover shifts.


  4. Helpful (1)

    "Okay to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Hilton Garden Inn full-time

    Pros

    Fun environment, meet all type of people. Pretty good benefits

    Cons

    Pay is low, review for raise is few and far between.

    Advice to Management

    Higher pay after 90 day review. Higher pay if FDA is an exceptional agent.


  5. Helpful (1)

    "km"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Garden Inn full-time

    Pros

    brand new equipment and space

    Cons

    SLOW SLOW SLOW SLOW SLOW


  6. "Fun staff. Bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hilton Garden Inn part-time

    Pros

    The staff is fun. Good employee discount

    Cons

    Management is very annoying. Love to micromanage and then complain about things not being done faster. Pay is low. They expect you to have no life outside of work.


  7. "The people who work for this hotel are pleasant and want to do their job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton Garden Inn full-time (Less than a year)

    Pros

    Workers are always ready to work and show up every day. Everyone tries to make each day fun even when they know it’s going to be stressful.

    Cons

    Long, long days and always short staffed. Lots of overlapping standards and some expectations that aren’t realistic. Some people aren’t as flexible as the job needs you to be.

  8. Helpful (1)

    "Assistant General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant General Manager in Albuquerque, NM
    Current Employee - Assistant General Manager in Albuquerque, NM
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hilton Garden Inn full-time (More than a year)

    Pros

    Amazing staff from the front desk, through management, and all the way to corporate and ownership. Exceptionally accommodating and helpful staff. Room for growth with promotions from within.

    Cons

    As with any hospitality fields, some guests will be difficult to please. However, for every difficult guest there are 2-3 friendly and fun guests.

    Advice to Management

    Keep doing what you're doing.


  9. "Banquet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Garden Inn full-time (More than a year)

    Pros

    Great atmosphere
    Great coworkers
    Flexibility

    Cons

    Upper management was always changing
    Pay wasn’t great


  10. "Solid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Uniontown, PA
    Current Employee - Anonymous Employee in Uniontown, PA

    I have been working at Hilton Garden Inn part-time (Less than a year)

    Pros

    Very accommodating with scheduling. Great staff and general manager

    Cons

    No housekeeping in evening or night


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