Hilton Garden Inn Reviews | Glassdoor

Hilton Garden Inn Reviews

Updated August 10, 2017
479 reviews

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3.5
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Christopher Nassetta
43 Ratings

479 Employee Reviews

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Pros
  • I have my own section everyday and I'm pleased with the money and meeting new people (in 18 reviews)

  • Customer service is a hard field but a very rewarding field (in 16 reviews)

Cons
  • Employ attrition is high due to low pay with high employer expectation (in 17 reviews)

  • very high turnover so they are short staffed some issues with management (in 11 reviews)

More Pros and Cons

  1. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Audit in Nashville, TN
    Current Employee - Night Audit in Nashville, TN
    Recommends
    Positive Outlook

    I have been working at Hilton Garden Inn full-time (More than a year)

    Pros

    friendly co workers and managers

    Cons

    Not enough salary for what job entails


  2. "Employee Hilton Garden Inn, Amarillo, Tx"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Amarillo, TX
    Current Employee - Server in Amarillo, TX
    Recommends
    Positive Outlook

    I have been working at Hilton Garden Inn part-time (More than a year)

    Pros

    Everyone i work with is wonderful,do not mind being to work at 5:30,and I love meeting people from all over the world.

    Cons

    The people ii get to knowy go home.

    Advice to Management

    Good job

  3. "Sales Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in Gainesville, GA
    Current Employee - Sales Coordinator in Gainesville, GA
    Recommends
    Positive Outlook

    I have been working at Hilton Garden Inn full-time (More than 3 years)

    Pros

    Meeting new people everyday. Being part of a great team

    Cons

    There really isnt any cons but the fact that it is far from where I live


  4. "great place to work with good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Myrtle, MS
    Current Employee - Anonymous Employee in Myrtle, MS
    Recommends
    Positive Outlook

    I have been working at Hilton Garden Inn full-time (More than 3 years)

    Pros

    flexible schedule, benefits, room for advancement

    Cons

    smaller hotel, not as busy, seasonal


  5. "Extremely satisfying in several areas,boring in some."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    People that are repeat travelers allow for a more personal interaction with them.

    Cons

    Being in a tourist town tends to allow for periods of shear chaos mixed with small times of boredom.


  6. "Great place to work and grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Hilton Garden Inn full-time (More than a year)

    Pros

    Centrally located with good management staff. Good work life balance. Room to grow in a busy professional hospitality setting.

    Cons

    Very busy market makes for a hectic environment at times.


  7. "The most fun job I've ever had! Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative (Front Desk) in Madison, WI
    Current Employee - Guest Service Representative (Front Desk) in Madison, WI
    Recommends
    Positive Outlook

    I have been working at Hilton Garden Inn full-time (Less than a year)

    Pros

    Fun staff. Great salary. Advancement opportunities! Forward-thinking company. Company cares about your happiness.

    Cons

    Not very much scheduling flexibility.

    Advice to Management

    Give the lower-level positions with the same respect as you give your boss.

  8. "a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Clerk in Hilton Head Island, SC
    Former Employee - Front Desk Clerk in Hilton Head Island, SC
    Recommends
    Positive Outlook

    I worked at Hilton Garden Inn full-time (More than 3 years)

    Pros

    family oriented and think about their employees

    Cons

    low pay and not regular hours

    Advice to Management

    giving your employees pay that matches the other hotel will keep them from leaving


  9. "Guest Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office Manager
    Former Employee - Front Office Manager
    Recommends
    Positive Outlook

    I worked at Hilton Garden Inn full-time (Less than a year)

    Pros

    Great Company to work for

    Cons

    Franchise means while hilton standards are in effect, there are some very different management companies with different polices


  10. "A great team that work together from top to bottom and across departments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation in Forest Lake, IL
    Current Employee - Transportation in Forest Lake, IL
    Recommends
    Positive Outlook

    I have been working at Hilton Garden Inn part-time (More than 3 years)

    Pros

    Clean and friendly place to work

    Cons

    Can't think of any at present

    Advice to Management

    Keep up the good work


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