Hilton Grand Vacations Reviews | Glassdoor
Hilton Grand Vacations Reviews
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    Hilton Grand Vacations Reviews

    Updated June 15, 2018
    474 reviews

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    Full-timePart-time
    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Hilton Grand Vacations President Mark Wang
    Mark Wang
    256 Ratings

    474 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • "In the call center across the street from the actual corporate office , anything goes" (in 11 reviews)

    • "There is no room for growth unless you are in the right click" (in 6 reviews)

    More Pros and Cons

    1. "Very energetic and lively work environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative
      Current Employee - Customer Service Representative
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hilton Grand Vacations full-time (Less than a year)

      Pros

      Everyone is very supportive and professional.

      Cons

      Nothing negative to say about this

      Advice to Management

      Keep it going. Looking good.

      Hilton Grand Vacations Response

      May 30, 2018 – Human Resource Project Specialist

      Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our HGV values and sharing our vision of hospitality in everything you do. Keep up the... More

    2. "Reservations Marketing Coordinator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hilton Grand Vacations full-time

      Pros

      So comfortable and great environment to work

      Cons

      SOME POSITIONS PAID TO LESS

      Hilton Grand Vacations Response

      Jun 18, 2018 – Human Resource Project Specialist

      Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our HGV values and sharing our vision of hospitality in everything you do. Keep up the... More

      3. Join the Hilton Grand Vacations team
      See Our Latest Jobs

    3. "Concierge"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Hilton Grand Vacations full-time

      Pros

      Flexible work schedule, bonuses incentive, easy job

      Cons

      Management always changing, work tasks change all the time, no consistency

      Advice to Management

      Treat your employees like people and not a number. Look at the bigger picture than only caring about hitting numbers and goals.

      Hilton Grand Vacations Response

      Jun 13, 2018 – Human Resource Project Specialist

      Thank you for taking the time to give us a review and provide feedback. We acknowledge that Team Members have responsibilities outside of work and we do what we can to help them better manage these... More

    4. "Great Place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at Hilton Grand Vacations full-time

      Pros

      perks, hotel discounts great benefits you can travel anywhere very discounted with Hilton sister properties

      Cons

      the pay was non negotiable. annual increase was very low

      Hilton Grand Vacations Response

      Jun 13, 2018 – Human Resource Project Specialist

      Thank you for providing us with your feedback. With regard to compensation, Hilton Grand Vacations takes pride in providing fair compensation and a culture of recognition that matches each Team... More

    5. Helpful (1)

      "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Administrative Assistant in Orlando, FL
      Former Employee - Administrative Assistant in Orlando, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Hilton Grand Vacations full-time (More than 3 years)

      Pros

      Care about employees - lots of events to celebrate the team
      The company feels like a family
      Offer charity/volunteer work for the community
      Lots of opportunities to advance

      Cons

      Really can't think of any

      Hilton Grand Vacations Response

      May 24, 2018 – Human Resource Project Specialist

      Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed your time working at Hilton Grand Vacations and promoting our... More

    6. "Safety and Security Officer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Hilton Grand Vacations full-time

      Pros

      *Hilton employee rewards and great benefits.

      *Deep discount on rooms.

      *Fish Tank in office

      Not many other Pros

      Cons

      Downside

      Micro Managing,
      Supervisors seem to be very unknowable
      No free food, Cameras everywhere watching you every second, Even some cameras pointing in inappropriate areas. Overly complex with simple tasks. all about sales

      Hilton Grand Vacations Response

      Jun 5, 2018 – Talent Acquisition

      Thank you for providing us with your feedback. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. While... More

    7. "Amazing internship experience!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Very friendly and supportive environment. Company’s culture is truly incredible! Managers and colleagues make you feel very appreciated! Internship experience was not only helpful for personal development, but fun as well! I feel like I’ve grown so much within a few months, couldn’t be happier about my experience with HGV!

      Cons

      Can’t think of any disadvantages, everyone is very respectful, the leadership is making sure to move the company forward and to improve work environment

      Advice to Management

      Keep doing what you are doing - make team members feel happy and appreciated!

      Hilton Grand Vacations Response

      May 17, 2018 – Human Resource Project Specialist

      Thank you for taking the time to give us a review and provide feedback. We're team players in everything we do and love to hear about leaders who exemplify our values. Hilton Grand Vacations works... More

    8. "Hilton Grand vacations does not pay well"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Maintenance Technician in Orlando, FL
      Current Employee - Maintenance Technician in Orlando, FL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Hilton Grand Vacations full-time (More than a year)

      Pros

      You can receive 50% off any Hilton hotel when available which is a long shot

      Cons

      They under pay and over work their employees

      Advice to Management

      Pay what your employees are worth and raises should not be the same all across the board.

      Hilton Grand Vacations Response

      May 31, 2018 – Human Resource Project Specialist

      Thank you for taking the time to provide your feedback. Hilton Grand Vacations offers fair and competitive compensation along with the benefits and programs that weigh into our overall total... More

    9. "Full Time Corporate Employee"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Hilton Grand Vacations full-time

      Pros

      You must enter at least 5 words for Pros.
      N/A

      Cons

      Too much Workplace politics. The only way to move up if you are a friend with someone.
      Also, when a new position is open, It will secretly be filled up. Don't get me wrong, they will post it on the public company website for a few hours or 24 hours at most and take it down QUICK. Only that specific person will be allowed and consider to apply for it. No opportunity will be given to anyone else, Not even more senior employees. This practice has been going on for years at this company. If you are a hard working employee and getting things done, you will not get anywhere in this company. Period.

      Advice to Management

      Take some ethics Course/Training

      Hilton Grand Vacations Response

      Jun 19, 2018 – Human Resource Project Specialist

      Thank you for taking the time to submit this review and offer your feedback. Hilton Grand Vacations is committed to creating a comfortable, transparent and positive environment for our Team... More

    10. Helpful (1)

      "Fun, Professional and great support"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Executive in Washington, DC
      Current Employee - Sales Executive in Washington, DC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hilton Grand Vacations full-time (More than a year)

      Pros

      Management provides great opportunity and support. Fair in giving everyone a shot at success. You must be willing to work hard, show up on time and put in the effort for success.

      Cons

      The tours and guests, in this industry, are tough. You need to have thick skin and be able to shake it off. Fun short days most of the time.

      Advice to Management

      Will come back to this one.

      Hilton Grand Vacations Response

      May 9, 2018 – Human Resource Project Specialist

      Thank you for taking the time to give us a review and provide feedback. We're team players in everything we do and love to hear about leaders who exemplify our values. Thank you for your commitment... More

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