Hilton Grand Vacations Reviews

Updated May 3, 2021

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3.9
77%
Recommend to a Friend
90%
Approve of CEO
Hilton Grand Vacations President Mark Wang
Mark Wang
382 Ratings
Pros
  • "Great benefits, huge income upside if you are good at sales(in 54 reviews)

  • "Additional pros, health insurance, team member travel program, fun work events(in 32 reviews)

  • Cons
  • "Sometime overworked, long hours and overtime(in 16 reviews)

  • "Stress to meet quotas, work environment changed to become to corporate(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Veteran Status

    This rating reflects the overall rating of Hilton Grand Vacations and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      blessed to have been working for hgv in covid pandemic

      Mar 16, 2021 - Esthetician in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      take care of you - great management

      Cons

      other departments not communicating with guests the way you were taught- can cause frustration and disconnect . that's anywhere though

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    2. 4.0
      Former Employee, more than 1 year

      Great company

      May 3, 2021 - Sales Associate in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Potential for growth and income

      Cons

      Retail hours and no weekends off

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    3. 5.0
      Former Employee, more than 1 year

      Probably The Best Large Corporation To Employees

      Apr 12, 2021 - Bell Captain in Myrtle Beach, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The management team truly cares about their staff and team members. Training is constant, and monthly rewards for reaching CS ratings, etc.

      Cons

      None come to mind actually, after 2.25 yrs with the company.

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    4. 5.0
      Current Employee, less than 1 year

      Great company to further your career

      Apr 26, 2021 - Front Desk Associate in Orland, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great employee advancement opportunities, great culture. Great general managers.

      Cons

      Low pay but great time off

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    5. 4.0
      Former Employee, less than 1 year

      HGV

      Apr 21, 2021 - Front-Office Supervisor in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great environment, team members are awesome

      Cons

      no cons to give about the hotel

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    6. 4.0
      Former Employee, less than 1 year

      Great position , long hours

      Apr 18, 2021 - Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good pay if you earn it

      Cons

      strict points system for days off , sick etc

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    7. 2.0
      Former Employee, more than 3 years

      Run. Now.

      Apr 30, 2021 - Title Processor in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get great hotel discounts

      Cons

      Pay. Management. Micromanaging. Hidden agendas. Cliques. No professional growth.

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    8. 5.0
      Former Employee, more than 3 years

      Great company

      Mar 28, 2021 - Executive Assistant in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Loved working here and loved the team I was on. I cannot say enough good things about the people I worked with. I actually enjoyed going to work.

      Cons

      My only con was that I was one of the Covid lay-off tragedies. Miss the people and the company so much.

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    9. 4.0
      Former Employee, less than 1 year

      Senior Digital Designer at Hilton Grand Vacations

      Mar 19, 2021 - Senior Digital Designer in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive salary, knowledgeable and friendly colleagues, good benefits including HGV hotel discounts around the world.

      Cons

      Not much space for human error. You are expected to juggle multiple projects in downsized departments, extremely tight deadlines with conflicting brand guidelines and clunky project management software.

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    10. 4.0
      Former Employee, less than 1 year

      Nice environment, low comp

      Mar 19, 2021 - Recreation Coordinator in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Really liked management - Very relaxed atmosphere

      Cons

      - Not a lot of recognition for those who work hard vs. those that don't - Low comp - but this has probably changed since I worked there

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