Hilton Grand Vacations Reviews
Updated May 31, 2020
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Recommend to a Friend
Approve of CEO
Mark Wang
321 Ratings
Pros
"Great benefits, huge income upside if you are good at sales" (in 47 reviews)
"Team member discounts, flexibility is good" (in 29 reviews)
Cons
"Call center reps not considered human" (in 16 reviews)
"Long hours in hospitality business definitely, dealing with rude or disgruntled guest" (in 13 reviews)
"Amazing"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookI have been working at Hilton Grand Vacations full-time for more than a year
Pros
Everything, pay is great , benefits and the travel benefits are the beat in the industry
Cons
Nothing I can think of
Continue readingHilton Grand Vacations2020-04-24Thank you for writing us a review! We are so happy to hear your positive experience being a part of the Hilton Grand Vacations Team. Your comments are appreciated and valued as we continue to promote a positive work environment!
"Great Pay and Benefits"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo opinion of CEOI have been working at Hilton Grand Vacations full-time for more than 3 years
Pros
Competitive Pay and Benefits! Awesome travel discounts
Cons
Very Political, Lots of type A Personalities. To succeed you need to be skilled at navigating in this arena.
Continue readingHilton Grand Vacations2020-05-16Hilton Grand Vacations Response
May 18, 2020 – Social Media Specialist
We appreciate you taking the time to share your feedback. Though we strive to promote a positive working environment at Hilton Grand Vacations, it sounds from your remarks that there could be opportunities for improvement. Once again, thank you for taking the time to write us a review and for being a member of the Hilton Grand Vacations team.
"It's cool, but..."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Hilton Grand Vacations full-time for less than a year
Pros
Hilton feeds the employees sometimes
Cons
Too much to list...It sounds good in the hiring process, then you begin to work there and see for yourself
Hilton Grand Vacations2020-04-22Hilton Grand Vacations Response
April 23, 2020 – Social Media Specialist
Thank you for your review and for offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We appreciate your service to Hilton Grand Vacations and will share your feedback with leadership.
"Timeshare Sales"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookApproves of CEOI worked at Hilton Grand Vacations full-time for less than a year
Pros
Compensation plan, management, co-workers, environmet
Cons
None. Unless you're not a morning person.
Hilton Grand Vacations2020-04-21Hilton Grand Vacations Response
April 22, 2020 – Social Media Specialist
Thank you for taking the time to provide us feedback. We appreciate your comments and are pleased to hear that you enjoyed your time working at Hilton Grand Vacations. We wish you luck in all your future endeavors!
- Helpful (1)
"Lots of favoritism"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendI worked at Hilton Grand Vacations full-time for more than a year
Pros
You have the opportunity to make money
Cons
Lots of favoritism. If management likes you they will let you get away with anything.
Hilton Grand Vacations2020-05-01Hilton Grand Vacations Response
May 4, 2020 – Social Media Specialist
Thank you for taking the time to provide a review and offer feedback, as we value your honesty. We are disappointed you felt you did not experience the working environment as you had hoped and one that we strive to promote. We appreciate your service to HGV and will share your feedback with leadership. Thank you again for taking the time to share your thoughts with us.
"Club Counselor"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo opinion of CEOI worked at Hilton Grand Vacations full-time
Pros
Love it! A awesome company to work for.
Cons
On Furlough due to covid-19
Hilton Grand Vacations2020-04-10- Helpful (2)
"Leadership has lost its way"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Negative OutlookI worked at Hilton Grand Vacations full-time
Pros
Great benefits, great learning opportunities several programs set up to keep team members happy and engaged. Truly a great product the team members can be proud to contribute to.
Cons
Culture of hierarchy has invaded and transparency has disappeared. Several leadership programs that teach the right things yet behind the scenes they are doing the opposite. I've seen several talented, loyal team members who live the values get snuffed out for management failure yet a ton of money is spent on coaching leaders who don't know how to manage people.
Continue readingHilton Grand Vacations2020-04-16Hilton Grand Vacations Response
April 17, 2020 – Social Media Specialist
We take concerns such as these very seriously and would welcome the opportunity to speak with you. Please reach out to Lisa Dupuree, head of team member relations, directly at Lisa.Dupuree@hgv.com.
"Highly Recommended"
I worked at Hilton Grand Vacations full-time
Pros
Great benefits, huge income upside if you are good at sales. Best training in the business.
Cons
As with any timeshare sales, it's definitely sink or swim.
Hilton Grand Vacations2020-03-17Hilton Grand Vacations Response
March 17, 2020 – Social Media Specialist
We appreciate your positive feedback on your experience with Hilton Grand Vacations as well, including our training program. Our goal is to provide our Team Members with the tools to grow and succeed and we are so glad you enjoyed our programs. We appreciate your review and thank you for your service!
"Fun Place to Work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookApproves of CEOI worked at Hilton Grand Vacations full-time for more than 3 years
Pros
It has great company culture.
Cons
There were too many management changes.
Hilton Grand Vacations2020-03-11Hilton Grand Vacations Response
March 12, 2020 – Social Media Specialist
We're pleased to hear you enjoyed the company culture at Hilton Grand Vacations. Thanks for your service and we wish you the best of luck in your future endeavors!
"Great company overall"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookI worked at Hilton Grand Vacations full-time for more than 8 years
Pros
Travel perks, Company Name, Insurance
Cons
Inconsistant leadership, Lack of communication interdepartmentally
Continue readingHilton Grand Vacations2020-03-06Hilton Grand Vacations Response
March 11, 2020 – Social Media Specialist
Thank you for taking the time to write about your experience. We are so happy to hear you enjoyed your benefits while working at Hilton Grand Vacations. We appreciate all you have contributed to HGV and we wish you the best of luck in all your future endeavors.
Join the Hilton Grand Vacations team
Found 614 reviews
Hilton Grand Vacations Response
April 24, 2020 – Social Media Specialist