Hilton Grand Vacations Reviews
Updated May 3, 2021
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Approve of CEO
Mark Wang
382 Ratings
Pros
"Great benefits, huge income upside if you are good at sales" (in 54 reviews)
"Additional pros, health insurance, team member travel program, fun work events" (in 32 reviews)
Cons
"Sometime overworked, long hours and overtime" (in 16 reviews)
"Stress to meet quotas, work environment changed to become to corporate" (in 12 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Veteran Status
This rating reflects the overall rating of Hilton Grand Vacations and is not affected by filters.
Want more demographic options?
- Current Employee, less than 1 year★★★★★
Pros
take care of you - great management
Cons
other departments not communicating with guests the way you were taught- can cause frustration and disconnect . that's anywhere though
- Former Employee, more than 1 year★★★★★
Pros
Potential for growth and income
Cons
Retail hours and no weekends off
Continue reading - Former Employee, more than 1 year★★★★★
Pros
The management team truly cares about their staff and team members. Training is constant, and monthly rewards for reaching CS ratings, etc.
Cons
None come to mind actually, after 2.25 yrs with the company.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Great employee advancement opportunities, great culture. Great general managers.
Cons
Low pay but great time off
- Former Employee, less than 1 year★★★★★
Pros
great environment, team members are awesome
Cons
no cons to give about the hotel
- Former Employee, less than 1 year★★★★★
Pros
good pay if you earn it
Cons
strict points system for days off , sick etc
- Former Employee, more than 3 years★★★★★
Pros
You get great hotel discounts
Cons
Pay. Management. Micromanaging. Hidden agendas. Cliques. No professional growth.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Loved working here and loved the team I was on. I cannot say enough good things about the people I worked with. I actually enjoyed going to work.
Cons
My only con was that I was one of the Covid lay-off tragedies. Miss the people and the company so much.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Competitive salary, knowledgeable and friendly colleagues, good benefits including HGV hotel discounts around the world.
Cons
Not much space for human error. You are expected to juggle multiple projects in downsized departments, extremely tight deadlines with conflicting brand guidelines and clunky project management software.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
- Really liked management - Very relaxed atmosphere
Cons
- Not a lot of recognition for those who work hard vs. those that don't - Low comp - but this has probably changed since I worked there
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