Hilton Grand Vacations Reviews | Glassdoor

Hilton Grand Vacations Reviews

Updated November 15, 2017
416 reviews

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3.4
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Hilton Grand Vacations President Mark Wang
Mark Wang
225 Ratings

416 Employee Reviews

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Pros
Cons
  • In the call center across the street from the actual corporate office , anything goes (in 11 reviews)

  • No real room for growth, management has been in their positions forever (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Las Vegas, NV
    Current Employee - Sales Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton Grand Vacations full-time (More than 5 years)

    Pros

    The professional work environment is second to none. The quality of the culture is something that this industry strives for but rarely achieves. People who work here have a career, not a job.

    Cons

    It is a results based business, so sometimes good people don't make it. Sales is not for everyone and the really good ones make it look easy. It is not an easy job and it is not for everyone.

    Advice to Management

    Continue the path that you are currently on. It is effective and working.

    Hilton Grand Vacations Response

    May 30, 2017 – Human Resource Project Specialist

    Thank you for taking the time to give us a review and provide feedback. Your comments are appreciated and valued. Hilton Grand Vacations works diligently to promote an enthusiastic work environment... More


  2. "Not sure"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vacation Sales Advisor in Orlando, FL
    Current Employee - Vacation Sales Advisor in Orlando, FL
    Recommends
    No opinion of CEO

    Pros

    Good company, nice enough people

    Cons

    salary too low, not sure about the rest

    Advice to Management

    not sure yet

  3. "best job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Oubound in Orlando, FL
    Current Employee - Oubound in Orlando, FL
    Recommends
    Approves of CEO

    I have been working at Hilton Grand Vacations full-time (Less than a year)

    Pros

    great support, hours, pay is on your merit.

    Cons

    6 month wait to get promoted or tranfered

    Advice to Management

    more perks


  4. Helpful (2)

    "awesome awesome awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Marketing in Orlando, FL
    Former Employee - Sales and Marketing in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton Grand Vacations part-time (Less than a year)

    Pros

    great pay plan , great hours , you get a lot of flexibility, management is very down to earth. Great experience , would recommend

    Cons

    it is a sales job. always have pressure to make at east minimum sales requirement. Its not hard but it can be extremely stressful and disheartening

    Advice to Management

    stay cool, but try to spend more time with the little guys that are selling the packages . Its important to keep communication going


  5. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outbound Sales in Orlando, FL
    Former Employee - Outbound Sales in Orlando, FL
    Recommends
    Approves of CEO

    I worked at Hilton Grand Vacations full-time (More than a year)

    Pros

    Very Nice place, super fun

    Cons

    A lot of gossip (I think all call centers are like that!) a lot of flirting !


  6. Helpful (2)

    "Great environment just sell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Bound Sales in Las Vegas, NV
    Former Employee - In Bound Sales in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton Grand Vacations full-time (Less than a year)

    Pros

    The environment, the hours, the commission, the training, almost everything. Great place to be. Very inspirational and positive, very encouraging management.

    Cons

    You have to sell well. While they are encouraging, inspirational and very helpful you do need to sell. If you get defeated in your head you are done.


  7. "Best job I ever had !!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Transfer Supervisor in Orlando, FL
    Former Employee - Call Transfer Supervisor in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton Grand Vacations full-time (More than 3 years)

    Pros

    I learned so much from my manager and my team. Great people.

    Cons

    There is nothing bad to say about Hilton.

    Advice to Management

    Keep doing a great job.

  8. Helpful (1)

    "THEY. RULE."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly, helpful, and approachable management, flexible.

    Cons

    None. They're amazing to work for!

    Advice to Management

    We can haz jeans? Nobody sees us.


  9. "Had Fun at HGV arrezzo way Orlando. FL in 2009"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bell Man in Orlando, FL
    Former Employee - Bell Man in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton Grand Vacations full-time (More than a year)

    Pros

    Great benefits medical, hotel discount, etc
    Great management

    Cons

    Theft but it is orlando

    Advice to Management

    keep up the good work


  10. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operation Manager in New York, NY
    Former Employee - Operation Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton Grand Vacations full-time (More than 3 years)

    Pros

    great training, great team work, great company, good pay good bonuses. investing time and money in people, supportive, room to be your self.

    Cons

    at times long hours and weekends


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