Hilton Housekeeper Reviews | Glassdoor

Hilton Housekeeper Reviews

Updated November 30, 2017
40 reviews

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Housekeeper

3.6
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Employee Reviews

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Pros
Cons
  • It maybe hard to have a work/ life balance (in 86 reviews)

  • Expected to work very long hours (in 141 reviews)

More Pros and Cons

  1. "My experience was pretty good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Housekeeping in Santa Rosa Beach, FL
    Former Contractor - Housekeeping in Santa Rosa Beach, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton as a contractor (Less than a year)

    Pros

    It was working in the hotel. It was my first job and they pay me well.

    Cons

    It's hard working and sometimes the supervisors tends to be rude.


  2. "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Housekeeping in Dallas, TX
    Former Employee - Director of Housekeeping in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time (More than 10 years)

    Pros

    Good Training programs for management

    Cons

    Lack of support from management

    Advice to Management

    None

    Hilton Response

    Nov 6, 2017 – Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to... More

  3. "Assistant Housekeeping Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Housekeeping Manager in New York, NY
    Former Employee - Assistant Housekeeping Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    Great company to work for- great benefits. Will go back if the needs be. Hilton has always cared about life work balance.

    Cons

    Team members that because they belong to the Union think they are entitled and disrespect managers all day. Super lazy and do not care about the guest needs only their needs.

    Advice to Management

    Open your eyes and use corrective disciplinary actions to improve or dismiss the lazy staff.

    Hilton Response

    Oct 7, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  4. "salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Los Angeles, CA
    Former Employee - Housekeeper in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    free food, free food and benefits

    Cons

    smaller hotels has higher rates

    Advice to Management

    none

    Hilton Response

    Oct 7, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  5. Helpful (1)

    "Terrible Executive Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeping Manager in Cleveland, OH
    Current Employee - Housekeeping Manager in Cleveland, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    Beautiful hotel with so much opportunity. It has all of the latest technology which would put a leader working there above the rest of the competition if learned.

    Cons

    -Terrible Executive Leadership- no consideration for those who truly care about the success of the hotel
    -Average of 14HR days without any type of additional compensation
    -Favoritism / Politics amounts all Managers/ Directors

    Hilton Response

    Aug 23, 2017 – Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to... More


  6. "Just ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeping Supervisor in Cleveland, OH
    Current Employee - Housekeeping Supervisor in Cleveland, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hilton (More than a year)

    Pros

    Great hotel discounts across the world! Pay is pretty good compared to other places close by. Staff is friendly for the most part.

    Cons

    Not a lot of room for advancement. Management can be a lot better in certain departments. Communication not so great amongst leaders.

    Hilton Response

    Jul 20, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide your feedback. We provide a number of training tools/resources for our Team Members to leverage in order to succeed. We encourage you to speak with your... More


  7. "Turn down Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeping/Turndown Attendant in Evanston, IL
    Former Employee - Housekeeping/Turndown Attendant in Evanston, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than 3 years)

    Pros

    Making The Entrance Look Amazing & Smell Super Fresh. Meeting New People.

    Cons

    It Didn't Last Very Long, It's A College Town.

    Advice to Management

    Amazingly Great Service. Thankyou For The Opportunity.

    Hilton Response

    Feb 3, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More

  8. "Good Benefits/Growth Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Housekeeper
    Current Employee - Executive Housekeeper
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    International Company
    Excellent Benefits
    Employee Driven Culture

    Cons

    Inconsistent Direction Customer Response Driven
    Kind of Shallow

    Hilton Response

    Jan 10, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and offer feedback. As you know, it is our desire to be competitive in our industry and offer the best to our Team Members. It's nice to be... More


  9. "Every thing here is a lie"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Orlando, FL
    Former Employee - Housekeeper in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hilton full-time

    Pros

    never make 80 hour can't do overtime they treat u like slave the manger them is races and they does lie

    Cons

    Is not no place for nobody to work i fill out for full time and it like u working part time

    Advice to Management

    Stop lie to people and pay people

    Hilton Response

    Jan 31, 2017 – Senior Manager, Talent Acquisition

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities... More


  10. "housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Salt Lake City, UT
    Former Employee - Housekeeper in Salt Lake City, UT
    Recommends
    Approves of CEO

    Pros

    Have great benifits, great envorment

    Cons

    the only bad thing is low season

    Advice to Management

    None

    Hilton Response

    Dec 19, 2016 – Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to... More