Hilton London, UK Reviews

Updated Sep 23, 2020

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3.9
70%
Recommend to a Friend
91%
Approve of CEO
  1. "Waiter"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server/Waiter in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than a year

    Pros

    Hilton is one of the most successful property all over world

    Cons

    Nothing to say about cons

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  2. "Very nice and interesting culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Receptionist in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Hilton full-time for less than a year

    Pros

    Very nice and interesting culture

    Cons

    The salary is very low


  3. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than a year

    Pros

    Great benefits and employee perks

    Cons

    Rude customers at desk sometimes

  4. Helpful (1)

    "Excellent workplace"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Graduate Management Trainee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton for more than a year

    Pros

    Amazing Career Development Opportunites, fantastic networking and great benefits

    Cons

    competitive environment, great benefits but average pay

  5. "No job progression"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consulting Chief Financial Officer in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hilton full-time for more than a year

    Pros

    Discount on Hotel rooms etc

    Cons

    No job progression. Always hire externally

  6. "excellent place of work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bar Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 5 years

    Pros

    good job environment, excellent colleagues

    Cons

    salary is low, untime hours of work

  7. "Ok"

    3.0
    Former Employee - Operations Manager in London, England

    I worked at Hilton full-time for more than a year

    Pros

    Good development, great team mates

    Cons

    Too many hush secrets even when it effects your life and future

    Hilton Response

    Digital HR Analyst

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.

  8. "Stupid hours, little support @ Hilton London Wembley"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Food and Beverage Attendant in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hilton full-time for less than a year

    Pros

    Only my team. Beyond that not much.

    Cons

    did 20+ hour days regularly in F&B. 60+ hour weeks were also the norm. Very little recruitment during thin moments, team went from 16 employees to 6 in 3 months. Worked the entire team into a burnout.

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  9. "Can be great. Can also be absolutely terrible."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time for less than a year

    Pros

    Great employee benefits - a lot of discount on hotel rooms, some members of staff are fantastic and some management, good variety of skills to learn and lots of courses you can go on etc if your manager is good.

    Cons

    It’s all about location. I’ve been at 2 Hilton properties, the first was amazing, staff were like a family, GM was very friendly and open and approachable. Second property (and the reason I left), the owners of the property had too much say and the whole place was about nothing but money. Upper management didn’t care about any staff regardless of the fact staff turnover was so high. No Hilton values whatsoever. Pay is not good in the U.K. for the work you do and obviously any front of house Role, the shifts are all over the place.

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  10. "Night concierge central london"

    5.0
    Current Employee - Night Concierge in London, England

    I have been working at Hilton full-time for more than 3 years

    Pros

    Great atmosphere , amazing colleagues , great location

    Cons

    poor wages , bad management , no prospect

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