Hilton Miami Reviews

Updated Jul 21, 2020

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3.8
77%
Recommend to a Friend
99%
Approve of CEO
  1. "Great experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bartender in Miami Beach, FL
    Recommends

    I have been working at Hilton full-time for more than a year

    Pros

    fantastic benefits, great corporate structure

    Cons

    Hot outside especially during summer time

  2. "Sad to see how employees are treated during crisis"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Catering Manager in Fort Lauderdale, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Hilton full-time for more than 3 years

    Pros

    Great mentors, travel benefits, room for advancement

    Cons

    Favoritism, no loyalty, lack of communication


  3. "Not A Bad Place To Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Office Supervisor in Miami, FL
    Recommends

    I have been working at Hilton full-time for less than a year

    Pros

    Great room discounts, pretty good benefits and great coworkers.

    Cons

    Pay is a little low. Outdated rooms.

  4. "hilton job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accounting Clerk in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time for more than 3 years

    Pros

    clean, professional, good experience, other team members are nice, learn

    Cons

    low pay, poor management, no communication, no bonus, poor pto policy

    Continue reading
  5. "Fun but challenging"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in West Palm Beach, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time for less than a year

    Pros

    Great benefits Good team Friendly guests

    Cons

    Everyday is different. Different guests, different guests. The cons are occupational hazards. .

  6. "7/10"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Riviera Beach, FL

    I have been working at Hilton full-time for more than a year

    Pros

    The discounts on other Hilton properties are amazing.

    Cons

    My property's management has room for improvement.

    Continue reading

    Hilton Response

    December 26, 2019Digital HR Analyst

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. As always, we encourage you to provide your feedback directly with your manager or HR team to ensure any opportunities are addressed. Thank you again for taking the time to give us a review and for your commitment to Hilton.

  7. "Good benefits"

    4.0
    Current Employee - Hotel General Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 10 years

    Pros

    Hotel discounts worldwide with easy to use website

    Cons

    Difficult to move up in the company unless you are politically connected.

    Hilton Response

    December 18, 2019Digital HR Analyst

    Thank you for taking the time to give us a review and provide some feedback. Keep up the great work!

  8. "Benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - In-suite Dining Coordinator in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hilton full-time for less than a year

    Pros

    Benefits, meals, flexibility, schedule, weeks

    Cons

    The hotel salaries are really low got prepared students, with a lot of effort in the back

    Continue reading

    Hilton Response

    November 7, 2019Digital HR Analyst

    Thank you for taking the time to give us a review and offer feedback. Thank you for all you do!

  9. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Food and Beverage Manager in West Palm Beach, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 3 years

    Pros

    Culture of those around you

    Cons

    Hours that were asked to work

    Hilton Response

    September 23, 2019Digital HR Analyst

    Thank you for taking the time to give us a review and provide some feedback. Keep up the great work!

  10. Helpful (1)

    "Good for a while"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office Supervisor in Fort Lauderdale, FL
    Doesn't Recommend

    I worked at Hilton full-time for more than a year

    Pros

    Team Member travel perks Incentives like commission and bonuses for name mentions on Trip Advisor

    Cons

    Guests are allowed to treat team members like dirt, the behavior is perpetuated because guests are rewarded with free stuff when they throw tantrums.

    Hilton Response

    September 23, 2019Digital HR Analyst

    Thank you for taking the time to submit a review and provide feedback for us. We wish you the best of luck in all your future endeavors!

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