Hilton Reviews in New York City, NY | Glassdoor

Hilton New York City Reviews

Updated October 4, 2017
59 reviews

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New York City, NY Area

4.4
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59 Employee Reviews

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Pros
Cons
  • It maybe hard to have a work/ life balance (in 83 reviews)

  • Expected to work very long hours (in 135 reviews)

More Pros and Cons

  1. "Assistant Housekeeping Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Housekeeping Manager in New York, NY
    Former Employee - Assistant Housekeeping Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    Great company to work for- great benefits. Will go back if the needs be. Hilton has always cared about life work balance.

    Cons

    Team members that because they belong to the Union think they are entitled and disrespect managers all day. Super lazy and do not care about the guest needs only their needs.

    Advice to Management

    Open your eyes and use corrective disciplinary actions to improve or dismiss the lazy staff.

    Hilton Response

    Oct 7, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  2. "Intern in NYC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Propety in New York, NY
    Current Intern - Propety in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton as an intern (Less than a year)

    Pros

    Great experience and great pay.

    Cons

    No housing for any of the students.

    Advice to Management

    Try to help students get connected to one another.

  3. "Guest Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services in New York, NY
    Former Employee - Guest Services in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton (More than a year)

    Pros

    You receive employee discount in any Hilton in any part of the world

    Cons

    Depending on your position the salary is not very good

    Hilton Response

    Oct 7, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  4. "Great company. Good benefits. Still growing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Manager in New York, NY
    Current Employee - Senior Sales Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    Great organization and amazing benefits. Overall fantastic leadership structure at a corporate level. Leadership on the hotel level varies from property to property and typically depends on the GM and DOSM's style. Travel perks have improved over the years and the portfolio of brands and hotels is huge. Big in promoting from within and cross-brand. 2 of the 3 hotels I have worked with have been supportive of my request to apply for promotion at a different property.

    Cons

    More conservative than most other hospitality companies (ability to work remote, dress code, flexibility with hours). As of summer 2017, they are working to change this.

    Hilton Response

    Sep 8, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide feedback. You are an extraordinary hospitality professional and make Hilton a great place to work. We appreciate all you do, keep up the... More


  5. "Food and Beverage MDP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in New York, NY
    Current Employee - Management Trainee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    Allows for hands on, practical management training.

    Cons

    Scheduling could be improved, there should be a rotation of who has off on weekends and holidays etc.

    Hilton Response

    Sep 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  6. "engeneer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintanenece Mechanic in New York, NY
    Former Employee - Maintanenece Mechanic in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    good work enviorment good befits great pention great expience

    Cons

    need more hours for various positions

    Hilton Response

    Sep 8, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide feedback. You are an extraordinary hospitality professional and make Hilton a great place to work. We appreciate all you do, keep up the... More


  7. "Bqte Set Up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hilton full-time (More than 10 years)

    Pros

    I work 27 years in NY Hilton Hotel

    Cons

    Was very nice work with them

    Advice to Management

    Work Hard

    Hilton Response

    Sep 8, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More

  8. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sous Chef in New York, NY
    Former Employee - Sous Chef in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hilton full-time (More than 8 years)

    Pros

    Progressive company, all-people friendly, great travel and other benefits. Opportunities for jobs in other locations. 20 words for company pros....

    Cons

    Not many cons. There are not many Hilton properties in some areas. Pros and cons vary from property to property. 20 words for company cons....

    Advice to Management

    Be present

    Hilton Response

    Jul 20, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  9. Helpful (1)

    "No opportunities to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lifeguard in East Brunswick, NJ
    Current Employee - Lifeguard in East Brunswick, NJ

    I have been working at Hilton (More than 3 years)

    Pros

    Easy interview and easy work.

    Cons

    Very little raises of the year.

    Hilton Response

    Jun 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to... More


  10. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - G/M in New York, NY
    Former Freelancer - G/M in New York, NY
    Recommends
    Positive Outlook

    I worked at Hilton (More than 3 years)

    Pros

    Excellent income and some other benefits

    Cons

    All of the Contracts are over

    Advice to Management

    Get some new contracts to continue activity


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