Hilton Reviews in New York, NY | Glassdoor

Hilton New York Reviews

Updated July 13, 2017
30 reviews

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New York, NY

4.3
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30 Employee Reviews

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Pros
Cons
  • Work/life balance is nice in theory but not in reality (in 80 reviews)

  • Some areas require 6 days or long hours (in 129 reviews)

More Pros and Cons

  1. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - G/M in New York, NY
    Former Freelancer - G/M in New York, NY
    Recommends
    Positive Outlook

    I worked at Hilton (More than 3 years)

    Pros

    Excellent income and some other benefits

    Cons

    All of the Contracts are over

    Advice to Management

    Get some new contracts to continue activity


  2. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sous Chef in New York, NY
    Former Employee - Sous Chef in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hilton full-time (More than 8 years)

    Pros

    Progressive company, all-people friendly, great travel and other benefits. Opportunities for jobs in other locations. 20 words for company pros....

    Cons

    Not many cons. There are not many Hilton properties in some areas. Pros and cons vary from property to property. 20 words for company cons....

    Advice to Management

    Be present

    Hilton Response

    Jul 20, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More

  3. Helpful (1)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in New York, NY
    Former Employee - General Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than 5 years)

    Pros

    Has purpose and is the best in hospitality

    Cons

    Franchise properties offer a different experience, as mangers we want share the vision of Great Conrad

    Advice to Management

    it is the best company thanks to a great leader Chris Nassetta

    Hilton Response

    May 11, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  4. "waitress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress in New York, NY
    Former Employee - Waitress in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    I was able to ask for days off and get around the hours..

    Cons

    it was hard to come up with new ideas

    Advice to Management

    listen to your employees

    Hilton Response

    May 11, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time (More than 5 years)

    Pros

    Excellent benefits (especially travel/employee rate benefits)

    Cons

    More talent than opportunity and some jobs being eliminated. Great for growth, up to a certain point

    Hilton Response

    Apr 3, 2017 – Senior Manager, Talent Acquisition

    We very much appreciate you taking the time to provide feedback on your overall work experience. With regard to Team Member discounts and benefits we are glad you were able to use them as we strive... More


  6. "housekeeping office intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in New York, NY
    Former Intern - Anonymous Intern in New York, NY
    Approves of CEO

    I worked at Hilton as an intern

    Pros

    a family oriented workplace very helpful staff towatds new employees makes you feel comfortable

    Cons

    not options for interns after position is over. no recommendation or no kind of employment offers


  7. "A Great Company Truly Dedicated to their Team Members"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Catering Sales Manager in New York, NY
    Current Employee - Senior Catering Sales Manager in New York, NY
    Recommends
    Positive Outlook

    I have been working at Hilton full-time (Less than a year)

    Pros

    Hilton is so great at valuing and recognizing their team members, through monthly Team Member of the Month and Manager of the Quarter Celebrations, to an annual trip for the top Sales People in the company.
    This company truly believes in providing us with the tools and resources needed to get our job done (company phones, laptops, etc.)
    A pretty good employee Travel Plan offering highly discounted rooms (including for Friends or Family)
    Major opportunities to grow and get promoted.
    Hilton Employees are extremely loyal. Most colleagues have been at the same property for 12+ years.
    The sales world offers extremely competitive salaries and benefits and clearly attracts the best people in the business. Many people long to get in with this company.

    Cons

    Not many cons that I can honestly think of. As a current employee, because of the company being a public entity, there is a bit higher pressure to ensure accurate results in regard to financial performance; not really a "con" but something to consider.

    Hilton Response

    Aug 11, 2016 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More

  8. "Fun Yet Stressful Grind"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of humor on the sales floor

    Cons

    Unfocused management, revolving door sales team

    Advice to Management

    Too much inconsistency

    Hilton Response

    Aug 31, 2016 – Senior Manager, Talent Acquisition

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities... More


  9. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern - Hourly in New York, NY
    Former Employee - Intern - Hourly in New York, NY
    Doesn't Recommend
    Neutral Outlook

    Pros

    Nice Team Members and free food

    Cons

    Tense office environment, kind of dull

    Advice to Management

    n/a

    Hilton Response

    Sep 4, 2016 – Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to... More


  10. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ipc New York in New York, NY
    Current Employee - Ipc New York in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hilton full-time (Less than a year)

    Pros

    Fun and supportive. Great employee benefits . great pay. Great work life balance

    Cons

    Better and more thorough training will help you get on the ground running. Manage ment really lacks in that department.

    Advice to Management

    Better on the job training


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