Hilton Raleigh Reviews

Updated Jun 18, 2017

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2.4
28%
Recommend to a Friend
97%
Approve of CEO
  1. "Amazing company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Manager Supervisor in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than a year

    Pros

    Good benefits including very discounted travel

    Cons

    difficult hours to work if you have a family

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    Hilton Response

    November 4, 2016Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!

  2. "If you are looking to work with incompetent Management that likes to Scapegoat there employees"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Night Audtor in Raleigh, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Hilton full-time for more than a year

    Pros

    Location is near to downtown and North Raleigh

    Cons

    Incompetent Management, high turnover, numerous negative reviews by past guest on Trip Advisor, Yelp and Social Media. Management talks down to their staff and does not "listen" to employees or guest concerns.

    Hilton Response

    June 22, 2017Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.


  3. "Assistant Restaurant Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton full-time for less than a year

    Pros

    Friendly Team Members from senior management to entry level positions.

    Cons

    compensation from the franchise owners is below median average.

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    Hilton Response

    August 31, 2016Senior Manager, Talent Acquisition

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. As always, we encourage you to provide your feedback directly with your manager or HR team to ensure any opportunities are addressed. Thank you again for taking the time to give us a review and for your commitment to Hilton.

  4. "Best Hospitality Company So Far"

    4.0
     in Durham, NC

    I have been working at Hilton for less than a year

    Pros

    Full-time employees are entitled to vacation (after 1 year), 401K (after 1 year), fairly affordable health/ dental/ vision insurance (after 60 days). Both Interstate Hotels & Resorts discounts and Hilton Brand hotel discounts.

    Cons

    Vacation and sick time cannot be used until 1 year of employment. Like most companies, there is no maternity/ paternity leave.

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    Hilton Response

    September 7, 2016Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide your comments about our benefits. We strive to offer a competitive benefits package and are sorry to hear you are unsatisfied. We have shared your feedback with company leadership for their review. Thank you for your service to Hilton.

  5. Helpful (1)

    "Worst hotel to work for."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Guest Service Representative in Raleigh, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Hilton

    Pros

    Great relationship with co-management . Vacation is 5 days per year, insurance is reasonable, and the holiday party is very nice.

    Cons

    The hotel is old and the hallways and rooms smell like mold. The kitchen is always dirty, a d roaches were crawling on the steam table. The General Manager offers no assistance, and never leaves his office. I was promised bonuses that I never recieved. There are no supplies to work with such as silverware,glasses, and coffee cups. The meal plan for their employees is terrible, and restaurant managers never have a chance to eat. Restaurant Managers work 65 hours a week for less than 32,000 a year!

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  6. "great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Raleigh, NC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Hilton part-time for more than 3 years

    Pros

    great company to work for

    Cons

    You're just another number. It feels as though no one knows you.

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