Hilton Reservation Sales Specialist Reviews

Updated May 19, 2020

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3.7
73%
Recommend to a Friend
78%
Approve of CEO
  1. "Great company that loves their team members"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservation Sales Specialist in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than a year

    Pros

    Where do I start? Hilton is THE place to work! I had an amazing DC who made it even more enjoyable and wanted to see us all thriving and moving up within the company. That is what Hilton is all about they love to see their own team members move up with promotions.

    Cons

    I don’t have anything negative to say about Hilton no cons

    Continue reading

    Hilton Response

    Digital HR Analyst

    Thank you for taking the time to give us a review and provide feedback. Advancement opportunities happen if and when we have very specific business needs, and many other factors weigh in as well. We are glad you are happy with your progress and we can't wait to see where your future with Hilton takes you.

  2. "Reservations"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations 

    I worked at Hilton part-time for more than a year

    Pros

    Flexibility and Discount

    Cons

    Weekend Requirement two times a month.


  3. "Sales is a must"

    1.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent in Carrollton, TX

    I worked at Hilton full-time for more than a year

    Pros

    work, it is a job

    Cons

    must upsale, doesn't matter that you hit all other numbers

  4. "Good job for rockstar sales people"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservation Sales Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than a year

    Pros

    working from home, good pay and benefits, great training and continuing education.

    Cons

    Pressure to get guest in the most expensive rooms, goals are set too high.

    Continue reading

    Hilton Response

    Digital HR Analyst

    Thank you for taking the time to submit a review and provide feedback for us. We wish you the best of luck in all your future endeavors!

  5. "Hilton work at home"

    4.0
    Former Employee - Reservation Sales Representative 

    I worked at Hilton part-time

    Pros

    Great discounts at all Hilton hotels

    Cons

    The pay is not up to par

    Hilton Response

    Digital HR Analyst

    We very much appreciate you taking the time to provide feedback on your overall work experience. Thank you for your service to Hilton.

  6. "Worst place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reservations Agent in Mims, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hilton full-time for more than a year

    Pros

    Discount of hotels and resorts

    Cons

    Supervisors are the worst and they treat you like robots

    Hilton Response

    Digital HR Analyst

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. As always, we encourage you to provide your feedback directly with your manager or HR team to ensure any opportunities are addressed. Thank you again for taking the time to give us a review and for your commitment to Hilton.

  7. "Great Team. Great Place To Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservation Agent 
    Recommends

    I worked at Hilton full-time for less than a year

    Pros

    Team was great and always willing to help when needed.

    Cons

    Loved the hotel, do not have a con.

    Hilton Response

    Digital HR Analyst

    Thank you for taking the time to submit a review and provide feedback for us. We wish you the best of luck in all your future endeavors!

  8. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reservation Sales Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Work From home Flexible schedule and balance life Good starting rate with potential incentives Opportunities for growth Great benefits Great travel program for team members

    Cons

    The metrics can have more improvements as far as what's fair. Requesting PTO is not always easy.

    Hilton Response

    Digital HR Analyst

    Thank you for taking the time to give us a review and provide feedback. Team Members are the heart of Hilton and are at the core of our success. We are committed to supporting the well-being and performance of all our Team Members so they can Thrive in all they do and be at their best every day. You are helping us achieve the goal of becoming the preeminent global hospitality company - the first choice of Guests, Team Members, and Owners alike and we appreciate all you do!

  9. "Was good went downhill"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservation Sales Agent in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton part-time for more than 3 years

    Pros

    When we made our own schedule and able to trade as often as we needed and not held to ridiculous to meet standards it was good but then things changed. Working from home turned into the only benefit

    Cons

    They limited hours you could trade or build and then limited the times you could build and someone who use to always meet metrics started falling and automatically threatened a write up they hired a company to help and I think it truly hurt them as many employees left for feeling way unappreciated

    Continue reading

    Hilton Response

    Human Resources Manager

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.

  10. "Bitter Sweet"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management