Hilton 2,276 Reviews | Glassdoor

Hilton Reviews

Updated March 23, 2017
2,276 reviews

Filter

Filter

Full-time Part-time

2,276 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Hours can be very challenging for someone who is looking for work life balance (in 68 reviews)

  • Long hours for management; difficult to continue to move up because of the amount of people working for the company (in 111 reviews)

More Pros and Cons

  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time (More than 5 years)

    Pros

    Excellent benefits (especially travel/employee rate benefits)

    Cons

    More talent than opportunity and some jobs being eliminated. Great for growth, up to a certain point


  2. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payroll Specialist in Omaha, NE
    Current Employee - Payroll Specialist in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    Great vibe and positive atmosphere
    Multiple avenues to move up
    Good compensation

    Cons

    Little disorganized for daily standards of operation

    Advice to Management

    Work to get on the same page

    Hilton Response

    Mar 21, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great ... More


  3. "Good benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Hilton part-time

    Pros

    Good benefits (PTO, insurance) for servers
    Flexible work environment

    Cons

    Some of the management staff was unorganized

    Hilton Response

    Mar 21, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice area, friendly people, consistent.

    Cons

    Low pay, tough to move up.

    Advice to Management

    Be better at what you do.


  6. "eCommerce Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ECommerce Manager in Chicago, IL
    Current Employee - ECommerce Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    Hilton provides amazing travel benefits! If you love to explore the world, the travel benefits alone are worth being employed by Hilton because not only do they offer heavy discounts on hotels but they also provide employees with enough PTO to take advantage of that perk, while encouraging team members to use all their accumulated days. The eCommerce team members are great to work with. Everyone is helpful, friendly, and fun! Lastly, the company is growing like crazy which will hopefully bring new career growth opportunities.

    Cons

    Very Corporate--since going public, (naturally) Hilton has become very results driven and has lost sight on some of the primary hospitality fundamentals. Results are a top priority when companies go public so it's understandable. Lastly, health insurance is pretty expensive--but they do offer tons of providers to help you choose the best option for you/your family.


  7. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in McLean, VA
    Current Employee - Manager in McLean, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    Work can be interesting. There are good travel benefits, but they are hard to find. Nice properties though. Decent perks.

    Cons

    At corporate, it's about who you know and who sucks up the most in order to get ahead. The company lost a lot of its infrastructure when it moved to McLean.


  8. "Cleaning and did alot of factory jobs as in labeling picking shipping an packaging"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cleaning in Florence, KY
    Former Employee - Cleaning in Florence, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    You never get bored and cleaning is my number one thing I'm good at (ocd) I'm very experienced and love to work and open at all times unless it's very serious and a good reason not to witch is not often .

    Cons

    Sometimes it can be nasty but it's your job so you do it with a smile on your face at all times

    Advice to Management

    Always be on time always keep a smile on your face and leave your personal problems at home!


  9. "vacation counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton full-time

    Pros

    flexibile schedule, great benefits travel discounts

    Cons

    mostly commission, big sales environment


  10. "Benefits"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Positive work environment focused on great customer service - benefits support this mission. Hilton is a solid company to work for.

    Cons

    The technology hasn't advanced and needs to be advanced. Reservations are complex and the system should be more user friendly and efficient.

    Advice to Management

    Focus on tracking process improvements and communicating results out to employees


  11. "F&B Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton full-time

    Pros

    Hilton has grown to be another family to me.

    Cons

    The pay is not very good for the amount of work I do.

    Advice to Management

    -

    Hilton Response

    Mar 3, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great ... More



Showing 2,276 of 2,370 reviews
Reset Filters