Hilton Reviews | Glassdoor

Hilton Reviews

Updated November 23, 2017
2,831 reviews

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2,831 Employee Reviews

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Pros
Cons
  • It maybe hard to have a work/ life balance (in 85 reviews)

  • Expected to work very long hours (in 138 reviews)

More Pros and Cons

  1. "Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton part-time

    Pros

    benefits were excellent. Specially health.

    Cons

    pay was ok, but not bad

    Hilton Response

    Oct 27, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  2. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Manager in Dallas, TX
    Current Employee - Senior Sales Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    Benefits, company culture, pay and compensation, ability to grow

    Cons

    Lack of continuity between properties and standard procedures change

    Advice to Management

    Better systems training and support for leadership from regional teams

    Hilton Response

    Oct 27, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More

  3. "Manager - Front Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Hands down the best benefits in the hospitality industry.

    Cons

    I haven't experienced a con

    Hilton Response

    Oct 27, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  4. "Director of Events and Catering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Events and Catering in Chicago, IL
    Current Employee - Director of Events and Catering in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    Community, Value, Passion for Service, Leader

    Cons

    I love what I do and have NO cons re: company.

    Advice to Management

    If you're not making dust you're eating in....stay ahead in all areas of this ever-changing industry/technology/customer dynamics etc.

    Hilton Response

    Oct 27, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  5. "Hilton at south america"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    Worldwide company full of opportunities

    Cons

    too manual reports that are not supported in South America

    Advice to Management

    There should be more integrated systems between finance, Revenue and FO

    Hilton Response

    Oct 27, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  6. "Diamond Desk Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    No opinion of CEO

    I have been working at Hilton part-time (More than a year)

    Pros

    Flexibility and cheap travel benefits

    Cons

    A lot of upsells and pestering people to participate in a timeshare presentation

    Advice to Management

    Provide more opportunities for growth and development so your employees desire to stay with a company they are confident will develop into a career

    Hilton Response

    Nov 6, 2017 – Senior Manager, Talent Acquisition

    Thank you for giving us your feedback. We provide a number of training tools and resources for our Team Members to leverage in order to succeed. We encourage you to speak with your manager directly... More


  7. "Absoultely, great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in San Diego, CA
    Former Employee - Front Desk Agent in San Diego, CA
    Recommends
    Positive Outlook

    I worked at Hilton full-time (More than 5 years)

    Pros

    Great pay, great incentive programs, great holiday events to value employees. If you show value as a worker, you can move up. Great scheduling options, & benefits. Everyone (in my department) was organized & proactive.

    Cons

    Schedules are seniority based, but don't fret-you may only work the crummy shifts for a little bit. Also, you can ask to "switch shifts" with other people. If you don't like to get paid double time to work Holidays, hospitality may not be for you, however, I loved getting paid double time! And working holidays was genuinely fun, interacting with guests.

    Advice to Management

    No advice really. I had great experiences with management

    Hilton Response

    Oct 27, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More

  8. "Amazing Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    Lot's of opportunity to grow with Hilton through promotions and ongoing learning and development. Overall benefits are great, what companies have paid maternity/paternity leave, adoption assistance, lifetime travel benefits based on years of service and more? Culture keeps getting better and better. Thank you Hilton!

    Cons

    I haven't experienced any cons...

    Hilton Response

    Oct 27, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  9. "I loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in Miami, FL
    Former Employee - Sales Coordinator in Miami, FL

    I worked at Hilton (Less than a year)

    Pros

    amazing place to work at.

    Cons

    Alot of multitasking involved, and you need to be able to keep up

    Hilton Response

    Oct 27, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  10. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in Atlanta, GA
    Former Employee - Sales Coordinator in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (Less than a year)

    Pros

    Traveling benefits and getting to network with a lot of different people in the industry

    Cons

    Sales & Marketing can be hard at times due to the market.

    Hilton Response

    Oct 27, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


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