Hilton 2,238 Reviews | Glassdoor

Hilton Reviews

Updated February 28, 2017
2,238 reviews

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2,238 Employee Reviews

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Pros
  • Great benefits including team member travel discounts on rooms and discounts on food (in 124 reviews)

  • I appreciate the ability to work from home in my role and enjoy a healthy work/life balance (in 60 reviews)

Cons
  • Hours can be very challenging for someone who is looking for work life balance (in 67 reviews)

  • Working for Hilton means long hours regardless of your job role (in 108 reviews)

More Pros and Cons

  1. "Senior Director"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton full-time

    Pros

    Opportunities to advance your career

    Cons

    Slow to change and promote women

    Advice to Management

    Advancement for mothers and women

    Hilton Response

    Jan 31, 2017 – Senior Manager, Talent Acquisition

    Thank you for giving us your feedback. We provide a number of training tools and resources for our Team Members to leverage in order to succeed. We encourage you to speak with your manager directly ... More


  2. "Lots of Opportunity to Grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Performance Support in Memphis, TN
    Current Employee - Brand Performance Support in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 8 years)

    Pros

    The company is still growing and making opportunities around the world become available to all team members. It always helps to keep an open mind and a positive attitude to get you where you want to go. Learning opportunities are plentiful in their Hilton University and really appreciate the fact many different courses are being translated in different languages

    Cons

    As with any growing company there are always hiccups along the way. It's the same with life and nothing is perfect, it's all about how you perceive it.

    Advice to Management

    Continue to be a positive influence to your team. You are what we aspire to and so being a great leader is better than being a great boss.

    Hilton Response

    Jan 31, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and give us a review. Your comments are appreciated and valued. Hilton prides itself on offering a comprehensive training program and ... More


  3. "Bell Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good company culture with good benefits such as discounted hotel rooms. They are flexible about work hours and feed you during breaks.

    Cons

    Guests can be difficult at times and employee turnover can be an issue.

    Advice to Management

    Focus on getting employees that will stay longer to cut down on training

    Hilton Response

    Jan 31, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We ... More


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  5. "is good company for start in hospitality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Hilton part-time

    Pros

    chances of grown if you have the ability to manages a group of people

    Cons

    salary is no too high

    Hilton Response

    Feb 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great ... More


  6. "Engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech in Orlando, FL
    Former Employee - Tech in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hilton full-time (More than 8 years)

    Pros

    Customer service was my best encounter. Meeting people from all around the world was a great experience.

    Cons

    Team members aren't treated with respect by managers, supervisors. They have depleted our morals.

    Advice to Management

    Good communication, appreciation, respect gets you better motivation and production from team members.

    Hilton Response

    Feb 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities ... More


  7. "Remote Reservations Sales Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton part-time

    Pros

    I've just started with the company. I'm excited to grow within the company as I continue my education.

    Cons

    Low pay to start out

    Hilton Response

    Jan 24, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great ... More


  8. "Hilton worldwide"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Server in Baltimore, MD
    Current Employee - Banquet Server in Baltimore, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay and nice employees

    Cons

    No benefits, may not have hours

    Advice to Management

    Learn to be more understanding

    Hilton Response

    Jan 31, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great ... More


  9. "Care more"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton full-time

    Pros

    Paid time off, team member travel

    Cons

    Lack of accountability within Management and others

    Hilton Response

    Feb 3, 2017 – Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to ... More


  10. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Great benefits for all employees.

    Cons

    There are none to report.

    Hilton Response

    Jan 24, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and offer feedback. As you know, it is our desire to be competitive in our industry and offer the best to our Team Members. It's nice to be ... More


  11. "Health Club and Spa Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    the fact I was on the 8th floor of the hotel, the co workers, and members of the club and seeing and meeting new people everyday

    Cons

    even though I had good ideas for the club it was always shut down by the GM of the hotel so I could never get my sales where they should have been

    Advice to Management

    I don't really have any advise other than speak up and be persistent

    Hilton Response

    Jan 24, 2017 – Senior Manager, Talent Acquisition

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities ... More



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