Hilton Reviews | Glassdoor

Hilton Reviews

Updated June 23, 2017
2,484 reviews

Filter

Filter

Full-time Part-time

2,484 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Work/life balance is nice in theory but not in reality (in 77 reviews)

  • Long hours - however you do get used to them over time (in 125 reviews)

More Pros and Cons

  1. "Pastry Cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pastry Cook in Cleveland, OH
    Current Employee - Pastry Cook in Cleveland, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    Great company with good benefits and pay.
    Hours of a pastry cook there are 5am-1:30pm.
    Lots of decorating desserts for large parties.
    Pastry Chef there is a great boss.

    Cons

    Some kitchen management is less than ideal to work for.
    Expected to work weekends and some holidays.
    Very early morning start, can have longer days when busy.

    Advice to Management

    In the future, management should more respectful and considerate to their employees in an effort to generate a more pleasant daily work environment.

    Hilton Response

    Apr 26, 2017 – Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to ... More


  2. "waitress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress in New York, NY
    Former Employee - Waitress in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    I was able to ask for days off and get around the hours..

    Cons

    it was hard to come up with new ideas

    Advice to Management

    listen to your employees

    Hilton Response

    May 11, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We ... More

  3. "Housekeeper/ Room Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Room Attendant in Salt Lake City, UT
    Former Employee - Room Attendant in Salt Lake City, UT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    This is a corporately owned Hilton and it really knows and understands the hospitality business. Where I worked the company stuck to their rule book and were smart in strategy, built from a great foundation. They really try to recognize the team members valued role in running the operation. The company has impressive benefits for traveling as well as price discounts for a variety of retail services. They also offer much better health plans than I've seen along with employee legal support, tuition reimbursement, etc.

    Cons

    Because the company is so large it's common for people to misinterpret the governing rules as them not receiving enough compensation or being too strict.

    Advice to Management

    The board members and CEOs expectations trickle down and it is left up to the management of each property to understand they have a big impact on staffing and turnover. Management needs to keep up with reasonable accommodation of all team members and avoid complacency both their own and staff.

    Hilton Response

    May 11, 2017 – Senior Manager, Talent Acquisition

    We very much appreciate you taking the time to provide feedback on your overall work experience. With regard to Team Member discounts and benefits we are glad you were able to use them as we strive ... More


  4. "Forbes Got It Right - Best Place To Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Director of Revenue Management in Addison, TX
    Current Employee - Assistant Director of Revenue Management in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    Sense of community, ability to innovate within organization, support from all levels of leadership. Benefits, work-from-home privileges, and PTO allowance are generous. There's a lot of latitude for ownership, room for mistakes, and loads of growth opportunity.

    Cons

    We're ambitious, so if you struggle with self management and time management, you may run into frustration. But this place challenges you to bring your best self, and provides all the support and room you need to do so.

    Hilton Response

    Apr 26, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture ... More


  5. Helpful (1)

    "Great Place To Start a Career!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Manager in Addison, TX
    Current Employee - Revenue Manager in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    - Working in the Revenue Management I have by far the best Work/Life Balance ever experienced in my 10-year Hospitality career.
    - Expanding department with endless advancement opportunities.
    - Leadership takes your concerns seriously and works to resolve issues immediately.

    Cons

    - Office diversity could use a little help.
    - Benefits are best in the among any company, but base compensation could be improved.

    Advice to Management

    Considering that the cost of living in Dallas is on the rise, yearly cost of living increase that are not a part of our performance merit would be helpful.

    Hilton Response

    Apr 18, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture ... More


  6. "Great place to work with ample growth opportunities!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Specialist RMCC in Addison, TX
    Current Employee - Project Specialist RMCC in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    People, perks, work-from-home benefits, culture, growing department

    Cons

    Task redundancy, easy to become complacent in role

    Advice to Management

    More offsite work events

    Hilton Response

    Apr 26, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great ... More


  7. "Great place to build a future."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Sales and Marketing in Detroit, MI
    Current Employee - Director of Sales and Marketing in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 10 years)

    Pros

    Ethics - Hilton has high ethical standards in how they treat team members, customers and the community.
    Empowerment - I am allowed to try new ideas and to fail.
    Best in Class - I take pride in knowing that I work for an industry leader in technology strategy and development.
    Opportunity - Once you get your "foot in the door" there is great opportunity for advancement across the entire world.
    Benefits - Great insurance, 401K matching, paid time off and hotel discounts!

    Cons

    Hospitality industry is not for everybody. You have to care about others and take pride in your work to succeed.

    Hilton Response

    Apr 26, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture ... More

  8. "Why I love working for Hilton!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Sales and Marketing in Savannah, GA
    Current Employee - Director of Sales and Marketing in Savannah, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    Education Opportunites; Growth and Development Opportunities; Culture; Benefits; Compensation; Travel Opportunities

    Cons

    I have no cons at this time.

    Hilton Response

    Apr 26, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and offer feedback. As you know, it is our desire to be competitive in our industry and offer the best to our Team Members. It's nice to be ... More


  9. "I can't believe I get paid to do this!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Specialist in Addison, TX
    Current Employee - Revenue Specialist in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (Less than a year)

    Pros

    Fantastic schedule, travel benefits and plenty of events and opportunities to build as a team.

    Cons

    Workload is a little uneven for people in the same position.

    Advice to Management

    More benefits and events for employees that like to include their family would be great!

    Hilton Response

    Apr 26, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great ... More


  10. "A good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associaate in Houston, TX
    Current Employee - Sales Associaate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (Less than a year)

    Pros

    Great managment, team work, patience.

    Cons

    Not enough hours, sometimes not parking.

    Hilton Response

    Apr 18, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide feedback. We're team players in everything we do and love to hear about our leaders exemplifying our values. Thank you for your ... More


Showing 2,484 of 2,593 reviews
Reset Filters