Hilton Sales Manager Reviews | Glassdoor

Hilton Sales Manager Reviews

Updated March 23, 2017
41 reviews

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Sales Manager

3.8
Star Star Star Star Star
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Hilton President and CEO Christopher Nassetta
Christopher Nassetta
19 Ratings

Employee Reviews

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Pros
Cons
  • There is no culture around work/life balance (in 76 reviews)

  • Long hours for management; difficult to continue to move up because of the amount of people working for the company (in 122 reviews)

More Pros and Cons

  1. "A Great Company Truly Dedicated to their Team Members"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Catering Sales Manager in New York, NY
    Current Employee - Senior Catering Sales Manager in New York, NY
    Recommends
    Positive Outlook

    I have been working at Hilton full-time (Less than a year)

    Pros

    Hilton is so great at valuing and recognizing their team members, through monthly Team Member of the Month and Manager of the Quarter Celebrations, to an annual trip for the top Sales People in the company.
    This company truly believes in providing us with the tools and resources needed to get our job done (company phones, laptops, etc.)
    A pretty good employee Travel Plan offering highly discounted rooms (including for Friends or Family)
    Major opportunities to grow and get promoted.
    Hilton Employees are extremely loyal. Most colleagues have been at the same property for 12+ years.
    The sales world offers extremely competitive salaries and benefits and clearly attracts the best people in the business. Many people long to get in with this company.

    Cons

    Not many cons that I can honestly think of. As a current employee, because of the company being a public entity, there is a bit higher pressure to ensure accurate results in regard to financial performance; not really a "con" but something to consider.

    Hilton Response

    Aug 11, 2016 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture ... More


  2. "Senior Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Manager in Phoenix, AZ
    Former Employee - Senior Sales Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    Good company benefits that included a competitive 401K match and an employee purchase program of Hotel products, such as bedding. I worked for a couple of Hilton properties that included downtown urban Hotels as well as a resort. It was fun to sell the brand, but the product always seemed to be dated compared to the competition.

    Cons

    Competitive goals, stressful work environment, tons of reporting deadlines and too many negative team members ready to sabotage your efforts.

    Advice to Management

    Embrace talent and hard working team members. Stop allowing gossip and turmoil to infect your offices and work environment. Hilton has many employees that do not accept change, are not team players, do not like going the extra mile, and enjoy working in the toxic swamp. Drain the swamp and your Hotels will be more successful with more happy customers.

    Hilton Response

    Apr 3, 2017 – Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to ... More


  3. "Management structure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Atlanta, GA
    Former Employee - Sales Manager in Atlanta, GA
    Doesn't Recommend

    I worked at Hilton full-time (More than 3 years)

    Pros

    Thought working at well known company would be career advancement

    Cons

    Supervisor closed minded
    Long hours for little pay
    Lunch room area is always dirty

    Hilton Response

    Mar 21, 2017 – Senior Manager, Talent Acquisition

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities ... More


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  5. Helpful (1)

    "35+ Year Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager Marketing Sales in Memphis, TN
    Former Employee - Assistant Manager Marketing Sales in Memphis, TN
    Doesn't Recommend

    I worked at Hilton full-time (More than 10 years)

    Pros

    Good benefits, good pay, promotions possible. People I worked with were wonderful. The hotel brands are all excellent.

    Cons

    After working with the newer added brands, Hampton Inns, Embassy Suites, Homewood Suites for over 35 years, I retired. I got a goodbye lunch! A lifetime discount at the hotels would have been nice.

    Advice to Management

    Take care of the people that give their lives to these hotel brands!!

    Hilton Response

    Dec 30, 2016 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We ... More


  6. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hotel Sales Manager in Austin, TX
    Current Employee - Hotel Sales Manager in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hilton full-time (Less than a year)

    Pros

    Benefits, CVR, Free Lunch, Work Schedule

    Cons

    Desk Work, Corporate Mandates, Corporate Standards, Pay,

    Advice to Management

    Praise Employees!

    Hilton Response

    Dec 19, 2016 – Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to ... More


  7. "Very Political"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in San Francisco, CA
    Former Employee - Sales Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton (More than 3 years)

    Pros

    many advancement opportunities
    salary is competitive
    team members keep you motivated

    Cons

    very political, no job security
    you feel replaceable
    processes change daily, no consistancy

    Advice to Management

    Value your team members more.

    Hilton Response

    Aug 3, 2016 – Senior Manager, Talent Acquisition

    Thank you for your review and offering this feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and the one that we strive ... More


  8. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Miami, FL
    Former Employee - Sales Manager in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good culture, fair team, freedom to work on own, HR was very responsive

    Cons

    Not always a stable industry or positions

    Hilton Response

    Aug 31, 2016 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We ... More


  9. Helpful (2)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Catering Sales Manager in Seattle, WA
    Current Employee - Catering Sales Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    Fun place to work/office environment. Company is always always giving back to community. Free lunch is always a great perk!

    Cons

    Company does not offer any sick time and there is no paid holidays. Benefits could be way better. Pay is low.


  10. Helpful (3)

    "Corporate Hilton"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Manager in San Jose, CA
    Former Employee - Senior Sales Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for, hard work is rewarded at the corporate managed locations

    Cons

    Long Hours and weekends required

    Advice to Management

    Chris Nassetta has it right!


  11. "Nice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton (More than 3 years)

    Pros

    Benefits and perk was nice. Monthly and annual bonus package a plus

    Cons

    Location and time of commute a burden. Schedule changes without concent. Overall decent work environment minus the fly by night guys and gals coming in for training check then split.

    Advice to Management

    Revise apg, bonus structure and incorporate a api into sales structure wit a set percentage.