Hilton San Francisco Reviews

Updated Aug 9, 2020

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4.5
97%
Recommend to a Friend
99%
Approve of CEO
  1. "Great place and great people."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Stationary Engineer in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 5 years

    Pros

    Employee benefits are great. Great hotel discount. Free lunch @ work. Coworkers are great and management is very approachable. There's always opportunities for career development within the company and the ability to transfer to other Hiltons is awesome.

    Cons

    As the property is really big it can be a little overwhelming.

  2. "Hotel Operations"

    4.0
    Former Employee - Senior Operations Manager in San Francisco, CA

    I worked at Hilton full-time

    Pros

    Opportunities to grow and opportunities to cross-train

    Cons

    Demanding business and long hours


  3. "Great Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Analyst in San Francisco, CA

    I have been working at Hilton full-time

    Pros

    Great perks for traveling the world

    Cons

    Hotels do not close even on holidays

  4. "Company who takes care of their employees first"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 3 years

    Pros

    Leadership cares about their employees, team member travel program, ability to move up and within departments, fast-paced work environment

    Cons

    Pay in hospitality is not as good as other industries, depending on role have to work weekends/nights

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  5. "Great job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Event Sales Manager in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hilton full-time

    Pros

    Everyday was different which was very exciting.

    Cons

    No clear roles established

  6. "Great Company, Even Better Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 8 years

    Pros

    Career Development Opportunities, Team Member Travel Perks are amazing, PTO can be accrued quickly

    Cons

    Lack of career opportunities once you are at the top, sales can be highly dependent on economic status of world, goals can seem unrealistic sometimes

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    Hilton Response

    Digital HR Analyst

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!

  7. "Amazing company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than a year

    Pros

    They truly care about and invest in you as an employee and person. Fantastic perks and benefits.

    Cons

    Most jobs had a pretty low wage.

    Hilton Response

    Human Resources Manager

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!

  8. "Assistant Revenue Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Revenue Manager in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hilton full-time for more than 3 years

    Pros

    Benefits are very nice especially the hotel discount. Great people to work for as well.

    Cons

    Repetitive work week after week.

    Hilton Response

    Human Resources Manager

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!

  9. "Can't Imagine Myself Anywhere Else"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Front Office in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 8 years

    Pros

    - Travel Benefits - Health/Medical Benefits - Overall Benefits - Coworkers - Ability to cross-train and learn new things - Career development - Flexible hours - Ability to relocate anywhere in the world within the company

    Cons

    - Depending on your position, and location within the country, your hours are not very flexible. This is primarily caused due to Union restrictions in scheduling via seniority. (This is not so much an issue in non-union properties). - As a manager you do work long hours (10 hour work days are normal), and the job can be stressful depending on the market you are in - urban vs rural; union vs non-union, convention/business travelers vs leisure, newly renovated vs non-renovated, etc.

    Hilton Response

    Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. It sounds like you are living the Hilton values and Thriving in Body, Mind and Spirit. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!

  10. "A Workplace to Call Home"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than a year

    Pros

    Working at a place where a company truly cares about your wellbeing and allows you the time needed to care for your family. This is a company where you can proudly state you are part of a historical legacy in the hospitality industry.

    Cons

    Opportunities are so rich and benefits competitive to the point where you may not want to leave.

    Continue reading

    Hilton Response

    Human Resources Manager

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. It sounds like you are bringing Thrive@Hilton to life! We work diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!

Found 29 reviews