Hilton San Francisco Reviews

Updated Aug 9, 2020

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4.3
97%
Recommend to a Friend
99%
Approve of CEO
  1. "Great place and great people."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Stationary Engineer in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 5 years

    Pros

    Employee benefits are great. Great hotel discount. Free lunch @ work. Coworkers are great and management is very approachable. There's always opportunities for career development within the company and the ability to transfer to other Hiltons is awesome.

    Cons

    As the property is really big it can be a little overwhelming.

  2. "Hotel Operations"

    4.0
    Former Employee - Senior Operations Manager in San Francisco, CA

    I worked at Hilton full-time

    Pros

    Opportunities to grow and opportunities to cross-train

    Cons

    Demanding business and long hours


  3. "Great Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Analyst in San Francisco, CA

    I have been working at Hilton full-time

    Pros

    Great perks for traveling the world

    Cons

    Hotels do not close even on holidays

  4. "Company who takes care of their employees first"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 3 years

    Pros

    Leadership cares about their employees, team member travel program, ability to move up and within departments, fast-paced work environment

    Cons

    Pay in hospitality is not as good as other industries, depending on role have to work weekends/nights

    Continue reading
  5. "Great job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Event Sales Manager in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hilton full-time

    Pros

    Everyday was different which was very exciting.

    Cons

    No clear roles established

  6. "Great Company, Even Better Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 8 years

    Pros

    Career Development Opportunities, Team Member Travel Perks are amazing, PTO can be accrued quickly

    Cons

    Lack of career opportunities once you are at the top, sales can be highly dependent on economic status of world, goals can seem unrealistic sometimes

    Continue reading

    Hilton Response

    March 16, 2020Digital HR Analyst

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!

  7. "Just ok"

    2.0
    Former Employee - Utilities Engineer in Oakland, CA

    I worked at Hilton full-time for more than 3 years

    Pros

    Most positions are union. Benefits for my position were good.

    Cons

    They don't forewarn you of position closing. They don't promote according to effort. Only seniority. (Meaning the ones that don't go out and pursue promotion will be offered the promotion. Not you since you haven't been there long enough.)

    Hilton Response

    February 13, 2020Digital HR Analyst

    Thank you for your review and offering feedback as we value your honesty. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.

  8. Helpful (1)

    "Corrupt management"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food and Beverage Manager in Burlingame, CA
    Recommends
    Positive Outlook

    I have been working at Hilton full-time for more than a year

    Pros

    Great location in the peninsula area

    Cons

    Worst management in hotel business

    Continue reading

    Hilton Response

    September 3, 2019Digital HR Analyst

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!

  9. "Amazing company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than a year

    Pros

    They truly care about and invest in you as an employee and person. Fantastic perks and benefits.

    Cons

    Most jobs had a pretty low wage.

    Hilton Response

    May 30, 2019Human Resources Manager

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!

  10. "Good job for beginners looking for experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in San Mateo, CA

    I worked at Hilton part-time for less than a year

    Pros

    easy job, barely had to move around

    Cons

    if next shift is late, you cannot leave even if it is urgent

    Hilton Response

    March 28, 2019Human Resources Manager

    Thanks for your feedback. Best of luck in your future endeavors!

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