Hilton St. Louis Reviews

Updated Jul 25, 2020

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4.2
68%
Recommend to a Friend
100%
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  1. "Great people"

    5.0
    Current Employee - Front Desk Agent in Saint Louis, MO

    I have been working at Hilton full-time

    Pros

    Pay and benefits and room for advcanemnt

    Cons

    Not the best city to be in

  2. "LOTS OF HOURS"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Housekeeping Supervisor in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time for less than a year

    Pros

    It is a good place to work if you are looking for long hours of work and if you don't care about spending time with your family.

    Cons

    Communication overworked underpaid management hard to get a day off if you need it

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  3. "Unprofessional"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Hospitality Management in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hilton for less than a year

    Pros

    Many of my coworkers were awesome to work with!

    Cons

    -The entirety of my internship was completely unorganized. I only saw the lady overseeing my internship a handful of times and was often getting my schedule a week or less in advance. - The first manager I worked under was very much incapable of leading a team. Many quit under his time due to his inability to teach and unprofessional attitude. Within my first interaction with him, he made me feel very uncomfortable by asking about my sexuality. -Being this was only a 10 week internship management decided to not put me through the week long training program. After I had made one mistake, the next day the manager rated me throughout the day which was extremely discouraging. - Towards the end of my time with him as my manager he sat me down and told me I was extremely unprofessional and when I voiced my opinion and disagreed with him, he threw his credentials in my face (which I’m pretty sure he lied about but not the biggest issue here).

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  4. "Facebook"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cuba, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 10 years

    Pros

    Because I am interesting to work in Hilton , I am 17 years of experience, trining the personal to events, bars and restaurants service, tripadvisor gestion, new hotels to open etc

    Cons

    I am New in Hilton

  5. "Throws Off Circadian Rhythm"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Night Auditor in Chesterfield, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Hilton full-time for more than 3 years

    Pros

    Pay is great for a college student. Don't interact with hotel guests much.

    Cons

    Not worth throwing off your circadian rhythm. The guests you do interact with, you'll wish you didn't.

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    Hilton Response

    January 28, 2019Human Resources Manager

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.

  6. "Great Company with a Great Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Operations Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 10 years

    Pros

    Hilton is constantly working to enhance the on-property team member experience. I believe it all starts with Chris Nassetta and trickles down. Internally, there's constant conversations and encouragement about job growth and they truly want to retain you. I work with a team that respects both my opinion and me. In an industry where there is often not a lot of work/life balance, Hilton goes out of its way to provide that. A culture has been created in the understanding that truly caring for our guests starts with caring for our team members and I'm proud of an organization that create an atmosphere of warmth. It's also a company where I'm allowed to be creative and take on additional duties that might not always be considered "my job". They allow me to grow in my strengths. I also feel respected by my team members..There is a strength in being able to come up with solutions when you have a common goal no matter what department you work in.

    Cons

    Hilton is such a big company and getting everyone on the same page with the same goal is always a work in progress. Personally, I think they do an amazing job with such a big task!

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    Hilton Response

    September 10, 2018Human Resources Manager

    Thank you for taking the time to give us a review and provide feedback. Team Members are the heart of Hilton and are at the core of our success. We are committed to supporting the well-being and performance of all our Team Members so they can Thrive in all they do and be at their best every day. You are helping us achieve the goal of becoming the preeminent global hospitality company - the first choice of Guests, Team Members, and Owners alike and we appreciate all you do!

  7. "Great opportunity"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Freelancer - Missouri in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton for more than a year

    Pros

    Hilton has a great benefit package..

    Cons

    There are no downsides.this opportunity is what you make it

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    Hilton Response

    December 10, 2018Human Resources Manager

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!

  8. "Great Place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Saint Louis, MO
    Recommends
    Positive Outlook

    I have been working at Hilton full-time for more than a year

    Pros

    People, salary, benefits, and ability to move up within the company

    Cons

    There are no cons to working with Hilton Ballpark, you're going to love it!

    Hilton Response

    December 22, 2017Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!

  9. Helpful (1)

    "Great place to work; horrible for income growth opportunities."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office Coordinator in Frontenac, MO
    Doesn't Recommend

    I worked at Hilton full-time for more than a year

    Pros

    Liked the people and the culture a lot. Provided meals for employees in employee lounge room. Good job security.

    Cons

    They are extremely cheap with raises and wages. Despite having years of experience, my raise was only $0.50 an hour when promoted to a new management position; and $0.25 an hour for every year I worked. They barely want to put anyone on salary.

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    Hilton Response

    June 22, 2017Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.

  10. Helpful (2)

    "Customer Care Coordinator"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hilton part-time for less than a year

    Pros

    Being able to block off up three separate blocks per day to work (I.e. 5-7 am , then 10am- 2 pm, and a final 5pm-7 pm if they're available) allows me great flexibility to get things done and come back to the phones each time refreshed and ready to help customers.

    Cons

    It can take some getting used to scheduling yourself weekly and making sure you're filling your obligated hours in the correct shift and the correct amount of weekend hours.

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Found 18 reviews