Hilton US Reviews

Updated Aug 4, 2020

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4.1
83%
Recommend to a Friend
93%
Approve of CEO
  1. "Hilton CLEDO location, front desk"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Office/Guest Services in Cleveland, OH
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Hilton full-time for more than a year

    Pros

    Amazing team members, discount hotel rooms

    Cons

    flexible schedule, customer service, busy hotel

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  2. "Amazing company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruiting Coordinator in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than 8 years

    Pros

    Amazing culture, great hotel perks. Outstanding leadership.

    Cons

    None really. I never experienced any.


  3. "Love this company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Associate in Addison, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 5 years

    Pros

    Great culture and values Flexibility Career advancement opportunities Open-door policy Lots of training opportunities

    Cons

    Not many remote positions for corporate employees

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  4. "Dream job & company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Program Manager in McLean, VA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Hilton full-time for more than 8 years

    Pros

    culture, focus on taking care of team members, community service, benefits (parental leave), lots of time off. Lots of room for creativity and development of new programs....no red tape of long approval processes. Innovative, constantly growing. GOOD at the core! Amazing CEO!

    Cons

    Lean teams mean everyone is stretched thin and stressed, pay rate, promotion system limiting how many people can be promoted to a certain level at once makes it very difficult to be promoted. Most people are working at the level above their title and pay.

  5. "Manager Procurement"

    5.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager Procurement Technology in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than 5 years

    Pros

    Best Place in America to work

    Cons

    Pandemic brought Hospitality business to their knees

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  6. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Escalation Specialist in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than 8 years

    Pros

    You work from home so great enviroment

    Cons

    Training sometimes needs improvement but your co workers support make up for any lacking in training

  7. "Hilton is Fantastic!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in McLean, VA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Hilton full-time for more than 10 years

    Pros

    Great place to work and the people and culture are wonderful.

    Cons

    Can't think of anything at this time

  8. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Brand Analyst in McLean, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 3 years

    Pros

    Great culture, fun work environment

    Cons

    No cons to report on

  9. COVID-19

    "Hospitality is part of the corporate culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Analyst in Addison, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hilton full-time for more than 8 years

    Pros

    Great discounts at all Hilton branded hotels

    Cons

    Uncertain future due to the pandemic

  10. "Hilton = 5 stars! Great people; Great Company. Highly Recommend!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 3 years

    Pros

    Excellent Company Culture; Great Perks (Lots of PTO and Hotel Discounts!); Kind, Intelligent Colleagues who really look out for one another and work in a team; Good Work/Life Balance too

    Cons

    -Can be tricky to move up in the company, if working remotely, helps being located in McLean, VA or Dallas, TX offices -Compensation is good, but could be higher

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