Hilton "work from home" Reviews | Glassdoor

Hilton Employee Reviews about "work from home"

Updated Nov 22, 2019

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4.1
81%
Recommend to a Friend
93%
Approve of CEO
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Cons
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Reviews about "work from home"

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  1. Helpful (2)

    "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Engagement Specialist in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 3 years

    Pros

    They Listen to Their employees! Great employee and friends and family Room Rates! Work from home! Extremely Flexible

    Cons

    Career advancement is not often discussed with employees. Management is trying to bridge the gap though

    Hilton2019-11-11
  2. Helpful (1)

    "Great benefits, not so great management culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Non-Voice Guest Services in Houston, TX
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton full-time for more than 5 years

    Pros

    The benefits are fantastic, although my medical insurance costs keep increasing. They are generous with the PTO and sick time, and they were very considerate during Harvey (I work from home). They also have great discounts for hotel rates if you want to stay in the hotels.

    Cons

    Middle management is monolithic and won't budge when it comes to anything outside what you do. Want to improve a process? Report a coworker failing to do what they're supposed to do? Too bad. You'll just have to bite the bullet and keep working. It is a stressful job if you crave order, efficiency, and accountability, but if you're just out to get a paycheck, it would probably work for you. As mentioned previously, my insurance keeps increasing every year, which is difficult to accept when senior management repeatedly emails everyone about how much money the company made. Lateral promotions are also quite rare.

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    Hilton2019-11-22
  3. Helpful (2)

    "What is work life balance?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than 3 years

    Pros

    The work environment and opportunities. 2 days work from home after 6 months in role (~9 months from start). decent health care coverage options. The Colonnade is a great office space.

    Cons

    Inconsistencies between Hilton Corporate and RMCC cultures and values. The biggest frustration was the consistent praise about the work life balance, but in reality most people work over 45 hours a week and working overtime is encouraged by management and clients.

    Advice to Management

    Good luck.

    Hilton2019-10-25
  4. "Revenue Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    PTO policy, work from home, opportunities for growth and development

    Cons

    salaries tend to be lower however Hilton offers a great benefits package and encourages work-life balance

    Advice to Management

    upper management's outlook should evolve with the changing needs/preferences of employees

    Hilton2019-08-09
  5. Helpful (2)

    "Avoid the IT organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in McLean, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton full-time for more than 8 years

    Pros

    Great working environment, flexible work from home options

    Cons

    Career growth is almost non-existent

    Advice to Management

    Give employees a career path. Promote them when it's been earned. For the inevitable HR person who will respond, I have connected with my direct supervisor and with HR. The problem is higher than that.

    Hilton2019-08-15
  6. Helpful (1)

    "Best Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst, Revenue Accounting in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for less than a year

    Pros

    Benefits, teamwork environment, able to work from home

    Cons

    starts off slow but picks up

    Advice to Management

    keep up the good work!

    Hilton2019-06-06
  7. Helpful (1)

    "The brand is great HRCC is run poorly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Agent 
    Doesn't Recommend
    Approves of CEO

    I worked at Hilton full-time

    Pros

    Work from home. Travel benefits

    Cons

    The management spends more time trying to cover what they don’t know instead of learning. They are hired from outside usually and do not understand what you have been trained. There seems to be a click as opposed to being professional.

    Advice to Management

    Train management better. Your employees are great. Back them.

    Hilton2019-06-21
  8. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reservation Sales Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Work From home Flexible schedule and balance life Good starting rate with potential incentives Opportunities for growth Great benefits Great travel program for team members

    Cons

    The metrics can have more improvements as far as what's fair. Requesting PTO is not always easy.

    Hilton2019-06-21
  9. "Nice to work from home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time for more than 5 years

    Pros

    You get to work from home

    Cons

    Expected to sell, sell, sell

    Hilton2019-04-15
  10. "Wonderful job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Remote Customer Service Representative in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than 3 years

    Pros

    Great pay, work from home, great training

    Cons

    Metrics and work life balance

    Advice to Management

    Management was great

    Hilton2019-02-01
Found 114 reviews