Hitachi Consulting Reviews in Washington State | Glassdoor

Hitachi Consulting Washington State Reviews

Updated April 18, 2017
44 reviews

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2.1
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Hitachi Consulting President and Chief Executive Officer Hicham Abdessamad
Hicham Abdessamad
5 Ratings

44 Employee Reviews

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Pros
Cons
  • work life balance depends on project (in 28 reviews)

  • Their yearly review process takes too much time and didn't seem to be very effective (in 24 reviews)

More Pros and Cons

  1. Helpful (2)

    "Senior Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Seattle, WA
    Former Employee - Senior Consultant in Seattle, WA
    No opinion of CEO

    I worked at Hitachi Consulting full-time (More than 3 years)

    Pros

    If you are new to consulting Hitachi is a great company to work for. They have an extensive training program for every level of employee.

    Cons

    Their yearly review process takes too much time and didn't seem to be very effective. You are assigned to a manager and they are responsible for advocating for you when it comes to your overall review. Having someone else basically control how you are perceived and what advancement you will get is not an effective or fair system.


  2. Helpful (12)

    "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Seattle, WA
    Current Employee - Consultant in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hitachi Consulting full-time (More than a year)

    Pros

    - young office filled with excited people
    - Fortune 500 clients
    - great work/life balance depending on your client/project
    - good salary for new college hires

    Cons

    - management is overly optimistic
    - culture is cliquey
    - company had recent layoffs and everyone seems to be jumping ship including VPs
    - lack of strong direction from CEO
    - few project opportunities - you don't get much choice in which project you're on
    - lack of diverse client base
    - middle management can be immature and petty

    Advice to Management

    - remove toxic project managers and directors
    - hire stronger VPs
    - develop client base

    Hitachi Consulting Response

    May 31, 2017 – Social Recruiting Administrator

    Thanks for your feedback. We always appreciate the opportunity to listen to an employee perspective. It is exciting to hear you have enjoyed the awesome individuals who make up Hitachi Consulting... More

  3. Helpful (11)

    "Lost, Confused & Has No Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Core Consultant in Seattle, WA
    Former Employee - Core Consultant in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hitachi Consulting full-time (More than a year)

    Pros

    1. Pay: Pay grade is good for new college graduates with no experience. However in the long term, raises are rare.

    Cons

    1. Lack of Direction: The company overall suffers from a lack of direction all the way from top executives to VP's in different regions. In particular, the company has no long term planning around diversifying its portfolio with clients. Especially in the Seattle office, there is a strong, and unhealthy, dependence on major clients that consistently bring in large contracts for VP's but gives consultants mediocre, uninteresting work. On most occasions, these contracts are simply staff augmentation work - which provides no real challenge to consultants who wants to learn and grow their skills.

    2. No Clear Processes: The company has no clear processes for many things, but in particular, its process around staffing consultants that are on the bench. Speaking to my experience, trying to get on a project while being on the bench was a confusing and humiliating process. When consultants are on the bench, they were encouraged to connect with a HR resource that works in the Dallas headquarter that has no relationship with the consultant and has no interest in growing their career or staffing them in a role that they are interested in. Consultants at Hitachi are often forced to compete with each other for projects - in particular, I can recall an experience where I was told from a VP that I was the top contender for a project, only to be left out of the communication and told afterward that another consultant was picked. During this time, the VP and PM had conversations with the other consultant that was picked in front of me, giving them tips on how to ace the interview with the client, without bothering to communicate to me about the decision. It was extremely disrespectful and offensive to me after being told that I would be given the opportunity to be staffed on the project.

    3. No Company Culture: The company does not make investments into building its company culture. There are standard events that are organized by core consultants, but management makes no effort to build relationships with their employees. Most consultants still at the company are already interviewing for other jobs - the culture and politics is extremely toxic and morality is low.

    Advice to Management

    Respect your employees. Develop better processes for consultants on the bench. Pay attention to the long term direction of your company. Stop being blindsided by the bonuses from your sales with major clients - in the long run, you will run out of those projects and your employees will leave you because you don't value their interests or growth.

    Hitachi Consulting Response

    Mar 20, 2017 – Social Recruiting Administrator

    Thank you for sharing your honest feedback. We have shared your viewpoints to the Leadership team. We appreciate the time you have taken to articulate your experience and will use it to find ways... More


  4. Helpful (5)

    "Dysfunctional and Broken System"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hitachi Consulting full-time

    Pros

    - Good starting ground for new consultants to learn the ropes and get some experience under their belts
    - Pay is great for new graduates with no experience
    - Flexible schedule to do what you need to do
    - You get to work with a lot of intelligent people
    - As core, you have the opportunity to work with people in your own age group
    - VP level really cares and emphasizes open door policy
    - Vacation policy is flexible, allowing you to "borrow" time

    Cons

    - Horrible communication from corporate down and between all levels in the office
    - Layoffs in October 2016 created a distrustful environment
    - Performance review is subjective to manager opinion - not necessarily based on merit or performance
    - Managers and above can be immature, unprofessional, petty, and ill-equipped to be in a leadership role
    - Promotions are lock step, there's no leeway to accommodate for consultants who go above and beyond their job requirements in between annual review
    - Functional consultants are either underutilized in personal secretary roles or overworked to replace managers - with barely any opportunity to expand their technical skills
    - Core consultants are not compensated in pay or title when forced into manager level roles after one leaves (with no intention from leadership for replacing the manager)
    - Barely any women in technical leadership roles
    - Pay is not comparable to other firms
    - Extremely high turnover in all levels (including VPs)
    - Certain projects have an old boys club mentality which breeds a toxic and abusive environment
    - Limited opportunity to be creative or think outside the box - more of a "do as you're told, they way that I want" culture
    - Work doesn't always promote best practices, just whatever gets the job done
    - The projects available don't reflect the skills of the consultants they hired
    - Not enough managers and above to create a mentorship culture
    - Company culture is dependent on younger consultants, with little to no participation from managers and above

    Advice to Management

    Your employees need to feel appreciated. Being underpaid is just one aspect of dissatisfaction. They need to feel engaged in the work their doing, have the chance to use their intelligence, work in a professional, respectful, and collaborative environment, and also know that there is room for upward movement for their career. People leave after two years because there's no where to go but out.

    Give your leadership proper management training. Being an SME doesn't always translate into being a good leader that's capable of supporting and fostering new consultants in the field.

    Transparency and honest talk will help mend the distrust. Giving a plethora numbers and reports does not equal transparency. Sending executive leadership to host "straight talk" who end up speaking "consultantese" does more damage than good.

    Be specific about your hiring. The core program was a good idea in theory but there aren't enough projects to go around, and not enough managers to teach.

    Hitachi Consulting Response

    Mar 22, 2017 – Social Recruiting Administrator

    Thank you for your honest feedback. Hitachi Consulting is going through a major transformation to meet clients changing needs, and with change, difficult decisions are inevitable. Changes to our... More


  5. Helpful (2)

    "Really going through a turbulent time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hitachi Consulting full-time (More than 5 years)

    Pros

    Hard to find anything positive to say

    Cons

    Constantly changing directions, senior leadership leaving left and right, bogus HR claims and fight for good resources

    Advice to Management

    Get your act together and get off of your high horse


  6. Helpful (1)

    "Hitachi Consulting Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Seattle, WA
    Current Employee - Consultant in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hitachi Consulting full-time (More than a year)

    Pros

    - Flexible Work/Life Balance
    - Great People

    Cons

    - Outdated Technology
    - Lack Of Client Diversity
    - Non-Competitive Compensation

    Advice to Management

    - Make investments in more current technologies
    - Work hard to acquire greater client diversity

    Hitachi Consulting Response

    Jan 12, 2017 – Social Recruiting Administrator

    Thank you for taking the time to share your feedback. We are sorry to hear you were disappointed with changes made to our compensation model. At Hitachi we engage external consultants to review the... More


  7. Helpful (9)

    "Hard to Trust"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Seattle, WA
    Former Employee - Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hitachi Consulting full-time (More than a year)

    Pros

    There are some genuinely good people working here that are trying to serve the clients.

    Cons

    Seem to treat employees as disposable, with a blatant disregard for keeping their word. If you are working here and travelling, make sure you stop travelling before you give notice - it has been several months and I still have not received expense reimbursement for travel on my last week there, and it is impossible to get anyone who seems to care.

    Advice to Management

    Stop treating your employees like they are disposable. There has been a huge amount of turnover, and much of that is because they don't trust your intentions.

    Hitachi Consulting Response

    Jan 12, 2017 – Social Recruiting Administrator

    Thank you for your feedback. Transformation is a tough process. As a company we are seeing improvements but are also experiencing growing pains as a result. We know any and all success experienced as... More

  8. Helpful (3)

    "Great training ground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hitachi Consulting full-time (More than 10 years)

    Pros

    Great people with an appetite for client service

    Cons

    Unworkable strategy and unproductive executive leadership

    Advice to Management

    Spend more time with your customers, and cut 50% of the meetings and fat from the leadership team.

    Hitachi Consulting Response

    Nov 22, 2016 – Social Recruiting Administrator

    Thanks for your feedback. We value the work you've done for Hitachi Consulting and we will pass your concerns onto leadership. Thank you again for your feedback


  9. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Seattle, WA
    Former Employee - Consultant in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hitachi Consulting full-time (More than a year)

    Pros

    - Very nice people to work with.
    - Poor attitudes are not commonplace.
    - A lot of independence.
    - You can have a good work life balance on most projects.
    - Old business model was unsustainable so it seems like they've realized that and are trying to turn the company in a more sustainable direction.

    Cons

    - So few projects to get on to the point that it almost isn't consulting.
    - Lack of respect for technical employees. You try to be a technology consulting company, but you don't pay your technical people. This simply does not work.
    - They moved to a solutions based company when they had almost no internal talent to make solutions. You can't have technology clueless VPs coming up with business concepts and expecting that to produce significant revenue. This transition appears to have been handled poorly.
    - Poor pay

    Advice to Management

    Cut more jobs of middle managers who don't really provide value to your new solution based business (this includes VPs, Directors, Managers) and pay people much who actually have technical skills.

    Start interviewing testing for technical skills much more heavily. Not just a behavioral interview for someone who will be programming every day. This is crucial for your success.

    You need to get good at hiring technical talent and paying them market value. Connect with a legit tech recruiting company to get talent. You've shown the inability to attract good technical talent.

    Come up with specific areas of focus of new technology. Don't say you're targeting 4 different trillion dollar industries (that really means nothing!). Decide on focused areas within broad categories like IOT or Cloud. Align your company vertically so that you know exactly what specific markets your attacking and make sure you have the talent to provide good solutions in those areas. Stop hiring broad talent for broad possibilities of work.

    Hitachi Consulting Response

    Oct 26, 2016 – Social Recruiting Administrator

    Thank you for taking the time to share your concerns. You've shared some valuable feedback to help Hitachi Consulting continually improve our work process and environment, we will share these with... More


  10. "Run in an almost autocratic manner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hitachi Consulting full-time

    Pros

    - Friends
    - Located close to Microsoft
    - Some good projects

    Cons

    - Majority of the people take pride in being autocratic leaders
    - It is "their way" or the highway
    - Poor work culture, 'Long hours means you are productive'
    - No travel on most projects

    Advice to Management

    Stop giving "power" to a few individuals! They are just misusing it.
    Thanks to how they desire to ru(i)n things, it is now a difficult environment, that no one wants to work in, for too long.
    They dictate and force their decisions and thoughts, thereby killing creativity.

    Hitachi Consulting Response

    Nov 3, 2016 – Social Recruiting Administrator

    Thank you for taking the time to share your feedback. Hitachi Consulting is committed to creating a beneficial, transparent and collaborative environment for all employees, so it is disappointing to... More


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