Hitachi Medical Systems America Reviews | Glassdoor

Hitachi Medical Systems America Reviews

Updated May 10, 2017
17 reviews

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3.2
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Donald Broomfield
12 Ratings

17 Employee Reviews

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  1. Helpful (1)

    "Good Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Twinsburg, OH
    Current Employee - Anonymous Employee in Twinsburg, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Hitachi Medical Systems America full-time

    Pros

    Professional work environment; decent pay; very good benefits; good work/life balance.

    Cons

    Minimal advancement opportunities; senior leadership is getting stale--need new blood; minimal investment in OD/ED; slow to react to market demands; company is nearly invisible from a social media and community support perspective.

    Advice to Management

    As a young, eager individual I'm looking for a progressive, growing company to build my career within...if you want to attract and maintain top, young talent, you must make the company more visible and learn to value your employees' talents and opinions!


  2. "Dysfunctional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Cleveland, OH
    Former Employee - Anonymous in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hitachi Medical Systems America full-time (More than 3 years)

    Pros

    Pretty good pay, some days you don't have work to do.

    Cons

    - culture of fear, everyone at the home office is miserable and scared to death of losing their job.
    - you will constantly be flying around on a days notice and be gone up to a week at a time with little to no direction.
    - high turnover, company had multiple mass layoffs where new employees were laid off only to bring in previous employees with 15+ years experience.
    - Over micro-managed
    - Some states don't have coverage so expect a rotating shift of trips to un-covered states.
    - Nights and weekends

    Advice to Management

    Treat people right.


  3. Helpful (1)

    "My experience at Hitachi was overall very positive."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Twinsburg, OH
    Former Employee - Account Manager in Twinsburg, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hitachi Medical Systems America full-time (More than 10 years)

    Pros

    It's a healthy, positive, uplifting environment to be part of. There is a lot of internal support and a family atmosphere.

    Cons

    Depending on the department, there can be some people looking for themselves. For the most part, that is not the case though.


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  5. "Good place to gain experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Wallingford, CT
    Current Employee - Accountant in Wallingford, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hitachi Medical Systems America full-time (More than 5 years)

    Pros

    Relaxed environment, opportunities to grow professionally

    Cons

    Co workers who don't do anything can be frustrating

    Advice to Management

    Don't be afraid to ask your employees to do their job, and let them know when they've made errors so they can correct them.


  6. Helpful (1)

    "Hostile work environment, poor compensation a terrible place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Engineer in New York, NY
    Former Employee - Field Service Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hitachi Medical Systems America full-time (More than a year)

    Pros

    Flexible work hours, work from home, excellent healthcare.

    Cons

    You have good employees and great products but you do not care about your employees whatsoever and it shows. You treat them as though their lives and the sacrifices they make mean nothing. This is exhibited by the poor pay, excessive work hours due to waves of layoffs at multiple levels(Field Engineers, Managers, etc..), terrible management at every level, lack of advancement opportunities and the lack of any incentives to do anything but the minimum amount of work required. The complete lack of proper training this company provides is ridiculous. I was expected to work on 5 different kinds of MRI machines, CT, PET, and Ultrasound all with 3 weeks of training. Add to that a hostile work environment that starts with the VP of Field Service and is translated all the way down to the district managers. This couldn't be a more unfriendly and stressful place to work.

    Advice to Management

    Your people are your greatest asset and you treat them terribly. You need to do more for your employees; pay them better, offer them competitive bonuses and other forms of compensation. Offer more training and treat them as though they are more than monkeys at the end of a phone line. Equip them with tools they need to succeed and provide them with stable secure employment.


  7. "Good company - but no advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Main Office in Twinsburg, OH
    Former Employee - Main Office in Twinsburg, OH
    Disapproves of CEO

    Pros

    Overall company is ok. Co-workers and most of the managers are friendly. Standard benefits. medical coverge is very good and a lower rate then most companies. Very little turnover. Some flexibility in hours - depends on department.

    Cons

    Little to no advancement opportunities. Very slow pace. Good if you just want to put your time in and go home.
    Company re-structures about every 2 yrs and input/happiness of employees is not considered. Communication from management has gotten worse over the years so employees are left guesing as to what is going on.
    Salaries are below average - especially for long time employees

    Advice to Management

    Return to the customer focus that made Hitachi succesful in the past. Ask for employee input and acutally listen.


  8. "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Engineer in Columbus, OH
    Current Employee - Field Engineer in Columbus, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Experience, fellow engineers, customers, previous manager

    Cons

    Work life balance, not enough money

    Advice to Management

    Reduce the work load


  9. Helpful (1)

    "Get Out While You Can"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Engineer in Twinsburg, OH
    Current Employee - Field Engineer in Twinsburg, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good Benefits, decent salary, fellow engineers are awesome, and great customers.

    Cons

    Management has never been in the field or had prior medical equipment experience. Company car is now a Matrix which is too small for the tools you need and the amount of driving now required. Can not offer suggestions without the fear of being whacked. You have to keep your phone on you for the weekends without any compensation for it. The new service plan is more of a college senior project than a proven model of success. The workload has tripled while the pay remains the same. A quote from the main manager sums up the attitude in the home office "Field Engineers are a dime a dozen".

    Advice to Management

    Go back to focusing on the customer by making sure the employees are happy. If we're happy and appreciated it reflects in our interaction with the customers. Don't cut the field so thin that if someone leaves there will be no one to cover their area.


  10. "Overall a good place to work, but it could be much, much better."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Twinsburg, OH
    Current Employee - Anonymous Employee in Twinsburg, OH
    Disapproves of CEO

    Pros

    Good work/life balance; very good benefits; nice facilities; great people; nice events for home employees; ability to have any impact across all areas; everyone knows each other; fair pay. Great place to get experience and put it to good use for someone else.

    Cons

    Senior managment can't get out of their own way; little room to move; question if current senior management can take company to the next level; departmental silos; words like "team" and "quality" used a lot, but no real substance to them; slow to change. Some managers afraid to creatively lead for fear of being "wacked" by their VP, new ideas are not valued.

    Advice to Management

    Yes, lose the 1990's management styles, the good ole boy era is dead, lead or get out of the way.


  11. "Sleepy place. Dont bother"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Cleveland, OH
    Current Employee - Engineer in Cleveland, OH
    Doesn't Recommend
    No opinion of CEO

    Pros

    This company is good for people just looking for good money, benefits, paid time-off, family life balance. This not a place for ambitious career oriented people who want rise and move ahead in their careers. Most people who work here have either associates degree or bachelors. There are too many political issues with this company that does not let it compete with big players in this field.

    Cons

    I would not recommend this place to someone looking for a good career with great growth opportunity. Currently there are zero career opportunity for engineers. If you work here, you would be spending 50% of your time doing some work and other 50% would be no-brainer stuff. Do not waster your time here. There are much better opportunities that will give u less pay earlier but it will pay off as u move ahead.

    Advice to Management

    Stop making ill-informed uneducated decisions. Get some perspective.


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