Hitachi Rail Europe Reviews | Glassdoor

Hitachi Rail Europe Reviews

Updated October 2, 2017
17 reviews

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2.6
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Alistair Dormer
8 Ratings

17 Employee Reviews

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  1. "hitachi rail europe london"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    very friendly people who are supportive and tend to be a give give culture. several opportunities abroad in particularly in japan, but more on a business trip bases than a permanent one
    rapidly growing company in the rail industry

    Cons

    come in with a good salary negotiated because it will be hard to renegotiate once in.
    many new recruits means that structure is unclear

    Hitachi Rail Europe Response

    Sep 6, 2016 – HR Business Partner

    Thank you for taking the time to leave a review. It is good to hear you are you are having great experience at Hitachi Rail Europe. Due to the rapid growth of our company, at times, we need to adapt... More


  2. Helpful (1)

    "pretty good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Concord, CA
    Former Employee - Anonymous Employee in Concord, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Hitachi Rail Europe full-time (More than 3 years)

    Pros

    Very dynamic environment, a good gym for your organizational and managerial skills

    Cons

    Understaffed, not well structured, to be improved.

  3. Helpful (6)

    "A growing company but a great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hitachi Rail Europe full-time (More than a year)

    Pros

    I started in the Holborn office in London before moving to the new offices at Ludgate and spent nearly 1.5 years at Hitachi Rail. Personally I really enjoyed it as my role changed massively in my time there which was only possible as the company was growing so quickly. I worked in the Sales and Marketing team and the people were great, I loved some of the projects I got to work on and everyone worked as a team - which I loved. My role focused on delivering a new project and I would have been looking forward to new projects after this except for me the travel to the office was really long so I found something similar closer to home. I would definitely recommend working there though - I had a really positive experience.

    Cons

    Things move really quickly as there was so much to deliver in a short space of time, if you don't thrive in that type of environment you might struggle with the pace of things. Overall I didn't find many negatives with my experience and if the office was in a different location, I would have stayed on with Hitachi.

    Advice to Management

    Keep prioritising people as your biggest asset to the company and continue to offer career development as there are some really great people working at HRE


  4. Helpful (1)

    "Established and progressive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hitachi Rail Europe full-time (Less than a year)

    Pros

    Professional work environment
    Very nice people to work with
    High profile rolling stock launches

    Cons

    This is a large organisation that is growing fast, some of the internal processes could be improved.


  5. Helpful (1)

    "Don't join, you will regret it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hitachi Rail Europe full-time (More than a year)

    Pros

    Not many, other than your monthly paycheque, unless you are one of the click and got your job through knowing a key stakeholder

    Cons

    Massive blame culture, they say it's a just culture but put your hand up and there are no second chance, you will be penalised. It always has to be someone's fault
    Communication is non existent, managers are unapproachable and don't take responsibility
    Managers that aren't assigned to one site are barely visable
    Managers think they are better than everyone else and treat you like second class citizens
    Each dept is working in isolation, in some circumstances against each other
    Staff are starting to leave in abundance
    Training is disorganised with no structure to follow

    Advice to Management

    You don't really know what's going on


  6. "Incompetent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Hitachi Rail Europe full-time (More than 3 years)

    Pros

    Flexible employer with huge scope for expansion but only with the right leadership in place. Good people working here with strong team spirit.

    Cons

    Incompetence has lead to a personal data breach of employee bank information. Something which I'm sure nobody will be held accountable for such is the culture.

    Advice to Management

    Don't fear the reaper.


  7. Helpful (2)

    "Hitachi"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Hitachi Rail Europe (More than 3 years)

    Pros

    Flexi-time, convenient location, nice offices

    Cons

    Low morale, lack of progression

  8. Helpful (1)

    "Be warned"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hitachi Rail Europe full-time

    Pros

    Some very nice people working here
    Engineering team seem pretty happy
    New office at London Bridge is modern

    Cons

    Lots of office politics, in particular, senior managers are often playing the blame game.
    Salaries aren't very competitive
    HR is not great, only one girl who was actually good in Holborn but she resigned several months ago... Unsurprisingly.

    Advice to Management

    Pay attention to the positive impact employees are making and reward them.

    Blame game will give you a lot of negativity as others know the truth.

    Make more effort to retain talented people. Many leave to find more collaborative and supportive cultures.

    Go on leadership courses.

    Talk to each other productively instead of ranting and gossiping.

    Physically be with your team and make time to meet with them, even if you are busy.

    Be there to defend your team members and support them.


  9. Helpful (5)

    "Couldn't be much further away from expectations if they tried"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hitachi Rail Europe full-time

    Pros

    There are none at all

    Cons

    Hitachi is the home of the most chaotic working environment I've ever encountered. Disorganised and lacking process, the company excuses the shambles it is by telling the staff that these are 'growing pains' and yet nothing is done to fix them, many of these issues are long standing but are kept with the 'thats the way we've always done it mentality'. Anyone who dares to suggest that there is something seriously wrong is made to feel that they are not a team player and staff employee survey results are often edited to make them look significantly better to bolster that view.

    I personally have never worked anywhere where literally every member of the Executive Team is gunning for everyone else and pretending that they aren't. It's entertaining watching them all stab each other in the back whilst smiling across at their victims but makes for a bad working environment. The resulting lack of leadership is dispiriting but is swept under the carpet by the Executive Team who are all having such a good time avoiding each others knives and patting themselves on the back (along with the large bonuses that this brings) that they don't care about the soul destroying lack of morale in the office. On top of that an intentional disconnect has been created between the UK and Japan allowing egos in the UK to be able to run unchecked

    Echoing another commenters view, I'd agree that HR are a joke. Members of the senior HR team who should be working on the various issues amongst the staff seem to be permanently out of the office on various charity expeditions - whilst I was there there was an eight week period of time when one member of the HR senior Leadership came in once.

    Bids are often massively under resourced, often submitted late and there is a continual leaning towards making it up on the 'back of a cigarette packet' with no communication between finance and Sales often meaning that the numbers and pricing would be completely off of where they should be.

    Staff pay lower across the board than Industry averages - if you are stupid enough to accept a job here negotiate a good salary going in as you will never get it reviewed again in spite of promises to the contrary. If you are told your salary will be reviewed six months after joining - it won't be.

    Advice to Management

    My advice would be to the Management of the Management and that would be - sack them all and start again.


  10. Helpful (11)

    "Senior management and leadership team should read Business Skills 101"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hitachi Rail Europe full-time (Less than a year)

    Pros

    None, how any trains get built or maintained is a miracle

    Cons

    Everything!

    Grossly inexperienced senior management where their incompetence pervades the organisation.

    An excessive propensity to hire disengaged interims will be fatal to any mega-project's stability and indeed any cultivated competitive edge will be transient at best. Bombardier and others have nothing to fear!

    Bids for High Speed Rail 2 (HS2) and NTfL (New Tubes for London) are staggering disorganised where key financials are largely unknown and arbitrarily decided almost overnight to ensure Hitachi remain in the competitive process. This is straw-clutching at its best.

    Parent company (Japan) excessively involved and strangle any real ability to apply a commercial and UK-focused operating model - international business models are not one-size-fits-all and should be flexed for local norms

    Complete lack of focus on 'real' business issues that involve profitable delivery and instead are pre-occupied with pointless paperwork that no-one reads

    Advice to Management

    Urgently re-engineer the senior management team to better harness useful business skills that will protect Hitatchi during times of economic hardship and provide a sensible and realistic vision

    Listen more to people with experience and get off your self-appointed pedestal

    Before HR reply to this post, please note, the HR team was probably the worst performing team in the organisation and they don't give two hoots about anyone or anything so please drop the act to protect the brandname - its too late


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