Hobby Lobby Reviews | Glassdoor

Hobby Lobby Reviews

Updated February 3, 2017
177 reviews

Filter

Filter


2.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Hobby Lobby CEO David Green
David Green
97 Ratings

177 Employee Reviews

Sort: Popular Rating Date

Pros
  • Store is CLOSED ON SUNDAYS (for religious purposes) - a guaranteed day off (in 122 reviews)

  • good pay, schedule sundays closed (in 108 reviews)

Cons
  • Hard to get full time can take several years to actually get (in 112 reviews)

  • Hours that you work are limited if you are part-time (in 65 reviews)

More Pros and Cons

  1. "Only worth it as a last resort"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hobby Lobby part-time (Less than a year)

    Pros

    The other employees are nice. They give you 15 minute breaks rather than the mandatory 10 minutes. The store is always closed on Sunday and major Christian holidays. Other holidays the store closes early.

    Cons

    I was working 37-42 hours a week but still considered part-time because the time you clock out for lunch does not count. Not including lunch I was still pulling 37-39 hours.

    There are no scanners. This is rough during the holidays because the lines get super long and people had carts full of stuff that I had to manually punch in the prices for. A frequent problem is the price tags often fall off items and you have to call someone up to go find the price for you which takes a large amount of time. All this causes the customers to become angry, understandably. This is a very profitable company, the least they can do it make items scan-able. This causes another problem because the sales in the store flip back and forth every week so customers complain that an item is 50% off the marked price. Since cashiers have to manually put in the sales, we had to memorize the ad every single week. This leave room for a lot of human error. No one can be expected to remember the hundreds of items that go on sale.

    During the holiday season (October- January), no worker is allowed to take vacation time.

    The training is not the best. I was given half a day with another cashier before I was tossed onto a register by myself. There are many things that are discounted that are never on the ad that I was never told about. I was never taught how to do a split payment between cards, even the store manager did not know how to do it. One of the floor workers walking by heard me say I couldn't do that for them and the floor worker knew how to do it. I was working there for 3 months before I learned to do split payment.

    After the holidays pass the work is very slow. It was mostly just organizing the candy at the counter and making it look nice. Very mind-numbing.


  2. "Customer Service Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hobby Lobby full-time

    Pros

    Sundays off, good pay rates

    Cons

    Hardly and staff training
    No barcode system
    Horrible Manager and HR department


  3. Helpful (2)

    "Worked in IT Department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Department in Oklahoma City, OK
    Former Employee - IT Department in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Hobby Lobby full-time (More than 5 years)

    Pros

    10% discount. Good people on various teams throughout IT. Very relaxed atmosphere and casual dress. Very hard to get fired. Very low stress. Nice new facility. Compensation is now close to industry standard for Oklahoma. Benefits are good, and nice that there is an onsite clinic that is free. Hobby Lobby is a very stable business with a solid model and respectable profit.

    Cons

    Management is severely lacking, no real understanding of what people do, or how they do it to perform their jobs. They do no allow working from home (unless you are on call), or any kind of compensation time (comp time) under any circumstances. This is compounded by a lackluster Paid Time Off policy that waits until your tenth year to be granted 4 weeks off. Job roles are not well defined, they want you to be able to do everyone else's job, but will not allow you to make basic decisions on any system for which you are responsible. Lots of finger pointing when things do go wrong. Sr. Management listens to whomever cries the loudest, which propagates a sense that butt kissing, and constant complaining will get you ahead. This is also a problem, as there is no upward mobility in any part of IT. You may get a title change (team lead, manager), but that only puts a target on you for when things fail. Honestly, the CEO I rate well, David Green is a humble, yet impressive man, but if he knew how the CIO ran things, I think he'd be less than happy. Hobby Lobby claims to be an employee centric company, but over the last several years has become less so. One significant example is penalizing the entire department for the shortfalls of just a few. Not allowing comp time or working from home due to lacklustre performance from a select few or the inability of their managers to "manage" is ridiculous. Admonish the individuals that underperform instead of burning the forest down because of one bad tree.

    Advice to Management

    Listen to, and respect your employees. Give them reasons other than money to stay, and make them feel like more than just resources. Current processes promote the less motivated individuals to stay, and anyone with a hard working ethic to leave, might consider changing your pattern to keep the best, and dump the worst.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Store Manager-Disorganized direction from Senior Management and lack of training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Woodbridge, NJ
    Former Employee - Store Manager in Woodbridge, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hobby Lobby full-time (More than a year)

    Pros

    -Sundays Off
    -Decent Holiday hours including black Friday weekend
    -Great Team Staff

    Cons

    -Seasonal Logistics. There is no structure or organization. Resulting in you wasting payroll of moving something a ridiculous amount of times. Week over week you are setting and resetting and reworking your seasonal department.
    -One Voice does not exist. You follow your District Managers direction to have it changed even within hours.
    -DMs panic when anyone above them visits. Reaction mode and wasted payroll.
    -Zero proper training from Co-Manager to Store Manager. Co-Managers run seasonal and end up not leading core business needs essential for store manager role.
    -Against any change in company processes. Despite large growth. The specifically tell you in a meeting in Oklahoma City to keep your ideas to yourself . They waste So much payroll

    Advice to Management

    Train and mentor Managers especially when they ask for help.

    Fix seasonal shipments to a schedule!

    Put peg counts on Plan-o-grams.

    Change is good listen to ideas.


  6. "Co workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rochester, MN
    Former Employee - Anonymous Employee in Rochester, MN

    Pros

    Great "work" environment interacting with customers.

    Cons

    Co-workers were rude and obnoxious.


  7. Helpful (1)

    "Eh."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co Manager
    Current Employee - Co Manager
    Doesn't Recommend
    Approves of CEO

    I have been working at Hobby Lobby full-time (More than a year)

    Pros

    Off every Sunday, good hours of operation

    Cons

    No accountability to upper level managers. Number of hours required is inconsistent with the family friendly workplace they advertise.


  8. Helpful (1)

    "Front end"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hobby Lobby part-time

    Pros

    15 % off for employees

    Cons

    No real training, management may not reflect company values. Only leads or Managers get more than $15.


  9. Helpful (2)

    "assistant manager"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Discount percentage and seeing new merchandise before it hits the floor sometimes

    Cons

    Everything else. Work you like slaves

    Advice to Management

    Doesn't matter. They don't listen


  10. "head of floral"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floral Manager in Rochester, MN
    Former Employee - Floral Manager in Rochester, MN

    I worked at Hobby Lobby full-time (More than 8 years)

    Pros

    good pay and great co workers

    Cons

    long hours during the holidays

    Advice to Management

    listen to your employers for advice


  11. Helpful (1)

    "Co-Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co Manager in Indianapolis, IN
    Former Employee - Co Manager in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Hobby Lobby full-time (More than 3 years)

    Pros

    Hours, customers, locations, ability to work directly with customers
    ability to make decisions about customer service, hourly pay, opportunity for advancement for hourly employees

    Cons

    Upper Management, Training, lack of consistent direction, no clear direction, everything gets done twice because of lack of direction. no formal review process

    Advice to Management

    Pay salaried managers in accordance with competition, develop formal review process for hourly employees, develop training program for assistant managers.



Showing 177 of 1,093 reviews
Reset Filters