Hogg Robinson Group Reviews | Glassdoor

Hogg Robinson Group Reviews

Updated June 3, 2018
75 reviews

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2.7
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Hogg Robinson Group Chief Executive David Radcliffe
David Radcliffe
31 Ratings

75 Employee Reviews

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Pros
  • "The virtual office work from home situation is nice and convenient" (in 5 reviews)

  • "Having come from a FTSE 100 travel business the work life balance here is far better - we work hard but real value placed on an employees personal time" (in 3 reviews)

Cons
  • "Low Pay - No Pay Rise at all for many years" (in 4 reviews)

  • "Senior Management are very catty and cliquey" (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Analyst
    Current Employee - Implementation Analyst
    Recommends
    Positive Outlook

    I have been working at Hogg Robinson Group full-time (More than 5 years)

    Pros

    Open-minded company that promotes self-starter mentality; allows employees to be themselves; rewards innovation and hard-work; fast-paced, non-hierarchical and non-bureaucratic

    Cons

    Challenges include organizing relatively smaller workforce to deliver global service

    Advice to Management

    Stay the course, scale up globally


  2. "Good benefits / Poor Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hogg Robinson Group full-time

    Pros

    salary, however no bonus no extra money

    Cons

    benefits , Scheduled shifts ,team spirit

    Advice to Management

    Just need to improve pay

  3. "Corporate Travel Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hogg Robinson Group full-time (More than 5 years)

    Pros

    Company pays short term disability and vision.

    Cons

    No promotion regardless of years with company. Strict attendance policy. Micromanages employees.

    Advice to Management

    Trust employees without having to micromanage. Post internal job openings.


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great teams, long tenured employees

    Cons

    UK decisions don’t always make sense for North America


  5. "travel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Consultant in Saint Louis, MO
    Former Employee - Travel Consultant in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hogg Robinson Group full-time (More than 8 years)

    Pros

    I really don't have any pros besides the shift I started off with. Co-workers were nice.

    Cons

    No proper training , no guidance , quick to no have your back . Management has no idea of anything when asked questions.


  6. "corporate travel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Corporate Counsel in Huntsville, AL
    Current Employee - Senior Corporate Counsel in Huntsville, AL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hogg Robinson Group full-time

    Pros

    Better to work for a full service team

    Cons

    Afterhours needs much improvement and better management team

    Advice to Management

    Better team building and support from management is required for better production.


  7. Helpful (3)

    "agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent
    Current Employee - Agent
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hogg Robinson Group full-time (More than 10 years)

    Pros

    There are very few pros for this company. The Agents are top notch, but as this is NOT a US company, and HRG has a very small percentage of business in US, they find us too expensive, insurance etc is very expensive to them so they pay very little of it. - as no other part of their firm is insured. They have a very hard time keeping management.

    Cons

    One of the lowest paying large agencys in US. - They have lost many clients due to bad accounting systems etc. - Be aware, they offer no free tickets/no comp rooms earned/ very few benefits.

  8. Helpful (1)

    "Senior Corporate Travel Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Corporate Travel Agent
    Current Employee - Senior Corporate Travel Agent
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hogg Robinson Group full-time

    Pros

    Excellent benefits including a great amount of PTO.

    Cons

    Poor leadership waters down the rest of the staff. Agents are treated as call center employees instead of the super star VIP agents we are.

    Advice to Management

    Please communicate with the staff so we know what's going on. Not everything needs to be hush hush. A lot of lost accounts and no new accounts coming on board which means lay offs.


  9. "Good People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great team and support internally. Executive team very supportive.

    Cons

    Very disjointed with messaging, roll out of initiatives and overall communication.


  10. "HRG"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ

    I worked at Hogg Robinson Group (More than 3 years)

    Pros

    Client Account Manager was onsite weekly to meet with the client and available to address any issues that might arise. Offered limited access to software to assist in daily program management.

    Cons

    Home office was located outside US. Operations Manager changed often throughout the vendor contract with little contact to employees working offsite/remotely.

    Advice to Management

    Better communication with offsite/remote employees is necessary to maintain rapport and offer support. More training on available software for improved program management.


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