Holiday Retirement Reviews

Pros

The company's first priority is to help older adults live better and remain independent for as long as possible.
The pay is good. And they equip you with tools to succeed

Pros

We care about the mission of helping older people live better! My team works together very well to solve problems.

Advice to Management

Keep up the positive energy!

Pros

Helping seniors live happy healthy lives

Advice to Management

Hire. Middle and senior management that has served in a Holiday community for a year before being place in a regional or corporate position.

Pros

Opportunities to make a difference in someone's life everyday. Making relationships with some amazing Seniors.

Advice to Management

Companies that fail to invest in their buildings and associates while increasing annual rents to the residents tend to have low occupancy. When residents sense that the focus is Profit, not resident satisfaction, they will not stay or refer their friends.

Pros

The only reason to work at Holiday is to make a positive difference in the lives of our senior generations. Self-fulfillment, monetary gain and work life balance are not usually part of the deal.

Advice to Management

Polish up a little and look how executives are supposed to look when presenting to the entire company. If I had a meeting with the CEO, I would wear something especially nice and professional. My hair would be fixed and makeup on my face. I would want to make a good impression in the short amount of time we would spend together. What we look like presents to others their impression of how we handle our jobs. In the last Town Hall video live meeting the executives sat side by side in small chairs. Casual clothing and a real need for some consideration of what the harsh lights do to the way a person's face looks. Makeup is needed to look normal under these conditions and it appeared everyone rolled out of bed and just slipped into something comfy and left for work. Perception of an employee's worth is a quick glance from the executive's eye and it can mean you are in or out. Give us an example of professionalism from the way you look to the way you treat people and believe in the initiatives you launch with enough time and money for your foot soldiers to get it done. Somebody should know how to present a video.

Pros

Absolutely the most rewarding job I have ever had. Residents consider employees part of their families and you feel like you are part of their family! Never a dull moment in the community. Benefits are OK and 401K is great!

Advice to Management

Stop putting so many extra jobs to GM, AGM, REC, OM and Sales leaders. Its getting to be too much. Also realize that we are dealing with people daily and Corp has NO CLUE what we go thru! Our REC can never get a break and I worry she will quit with all the new on-boarding Corp wants.

Pros

Good with residents bad for workers

Advice to Management

Figure out management

Pros

They have doors, so you can leave. Other than that, nothing.

Advice to Management

Get a clue. Stop putting people with zero people or management skills in charge. Until this changes, it will be a revolving door of unhappy employees.

Pros

Working with seniors is a wonderful thing!

Advice to Management

Figure out who you want to be and stick with it for more than a month! If you want to be a wonderful home for seniors show more love to the people that work with them--your staff!

Pros

Co-Workers, Residents, Pay is decent, and vacation time used to be good.

Advice to Management

Invest money into your communities and understand that you will not get results when you have communities that are falling apart because they are 20-30+ years old and yet they are asking for more rent than buildings that are 1/10th their age and are a lot nicer.

We all understand that money is important. But in the past 6 months we have had our budgets cut, vacation time taken away, we are working massive overtime, and not once has corporate done anything to try and encourage the team, instead they spend massive amounts of money sending the Sales Leaders to Vegas for a leadership conference where Rick Wiggington got to stand on stage and let his Ego do all of the talking for 5 days.

Sales are all that matter..... Corporate never cares about the state of the current residents. Once those residents sign a lease and move into the building they are nothing more than a % on the occupancy scale, after that it is time to move on and find someone else to lease.

Everyone on the leadership team needs to look around and realize that spending money on stupid side projects is not going to fix anything. Buildings need new carpet, new furniture, new ovens, new cabinets. We do not need to sink every dime we have into trying to move people in because guess what??? That isn't sustainable. The buildings are falling apart and yet this is ignored because if we don't have sales coming in, then it must be managements fault instead.

If you want to succeed get rid of Rick immediately, he is running sales as if he is a used care salesman, and he doesn't care who gets in his way, he will say that he is wanting to enrich the lives of our seniors, but then he never will say how, he just uses it as a sentence to encourage people to move in.