Holiday Retirement Reviews | Glassdoor

Holiday Retirement Reviews

Updated September 22, 2017
898 reviews

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2.2
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Lilly Donohue
143 Ratings

898 Employee Reviews

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Pros
Cons
  • upper management doesn't know what each author is doing (in 105 reviews)

  • extremely long hours for those who are salaried (60 (in 65 reviews)

More Pros and Cons

  1. Helpful (1)

    "Houskeeping/Kitchen/Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Housekeeping/Kitchen/Receptionist in La Mirada, CA
    Current Employee - Housekeeping/Kitchen/Receptionist in La Mirada, CA
    Recommends
    Positive Outlook

    I have been working at Holiday Retirement full-time (Less than a year)

    Pros

    I love working here...the staff i work with are the best!

    Cons

    no cons so far that i know of


  2. "Corporate MIA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Longmont, CO
    Former Employee - Assistant Manager in Longmont, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Holiday Retirement full-time (Less than a year)

    Pros

    Great training program. Thorough and treated very well.

    Cons

    Treatment post training was the issue. 14 hour days on a low salary. Issues ignored by corporate.

    Advice to Management

    Work-life balance and a willingness to listen to those in the field.

  3. Helpful (2)

    "My View"

    StarStarStarStarStar
    • Comp & Benefits
    Current Employee - Business Manager in Lakeland, FL
    Current Employee - Business Manager in Lakeland, FL
    No opinion of CEO

    I have been working at Holiday Retirement full-time (More than 3 years)

    Pros

    Coworkers/residents are wonderful to work with. Everyone is polite and upbeat even on hetic days

    Cons

    Benefits for associates are terrible as well as the pay

    Advice to Management

    Ask questions of your staff, learn what is actually happening within a community, acknowledge and appreciate when you have good staff. Its the staff members behind the scene that are assisting to make management look good.


  4. Helpful (4)

    "Only stayed for the residents"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrihment Coordinator in Salt Lake City, UT
    Former Employee - Enrihment Coordinator in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Holiday Retirement full-time (More than 5 years)

    Pros

    From day 1 on the job as a 16-year-old server, I heard from one of the other servers that was training me, "I'm still working here only because of the residents". As time would go on, I would discover that to be true for myself. I loved the residents and because of that, I stayed with the company for many years. The residents and the service you get to provide them is priceless.

    Cons

    I gave the "Career Opportunities" tab 2 stars. I began as a server at age 16 and was able to work up through some kitchen positions to the Enrichment Coordinator position (glorified term for Activity Director). From there, I actively pursued a promotion into Management but to no avail. I would sometimes work 70 plus hours a week, make server schedules, respond to emergency calls, and much more outside my job description. I got some appreciation and was even sent on the "Touch of Excellence" trip. However, I never was promoted into management even though I was far more qualified and dedicated than the other managers I saw come through there. I personally believe it was because I was young and therefore overlooked.
    During my time there, I went through 13 individual managers, not including different flex teams that would come in and cover in between management. However, they never considered my 5 years of dedication and experience as something valuable for the manager position.
    Holiday counts on staff members getting attached to the residents and that's why they pay so little. As a server, I could have gone to work at a local movie theater for the same pay plus get free movies. I had tons of interviews and job offers but I ultimately turned them down because of the residents.
    I'm part of a community that is being bought out by another company and I look forward to seeing how this new company reacts with its employees.

    Advice to Management

    Give promotion opportunities to your good, dedicated employees.


  5. "Very innovative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Holiday Retirement full-time

    Pros

    Trying to crack something big.

    Cons

    Start-up environment with big ups but also big downs.


  6. "Holiday"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Oswego, OR
    Current Employee - Anonymous Employee in Lake Oswego, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Holiday Retirement full-time (More than a year)

    Pros

    I love working for a company that cares about people and our jobs as associates is to take care of our residents.

    Cons

    Moving the corporate office to Florida left a lot of people looking for new jobs.

    Advice to Management

    Better transparency. Changes that are made need more clarity and information resources so people can adapt their tasks appropriately and thoroughly.


  7. Helpful (2)

    "Great company to work for if you are adaptable to change, Growth and diversion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Holiday Retirement full-time (More than 3 years)

    Pros

    Holiday has had a consistent and Great training program for the sales teams. You come in qualified but you start working equipped with knowledge, tools and resources to make you successful if you are ready and willing to work hard. The Regional team is always readily available to assist as needed and to coach whenever you 'get stuck in a bubble' or when the market 'fails you'. The medical benefits are not the best but they are good and they have a good 401 K match as well.

    Cons

    There has been too many changes in the very recent past and current and all at once/suddenly creating unrest in both employees and residents alike.
    Lack of growth opportunities for actual qualified staff.

    Advice to Management

    This is to the RD's , RDS's and District level leaders- Develop and mentor real qualified candidates for growth-not those that are more your friends or families.

  8. "GM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Holiday Retirement full-time

    Pros

    Great corporate office team and training

    Cons

    Horrendous GM to work alongside.

    Advice to Management

    Take a close look at CT GM's ethics, treatment of residents and financials (rent collections in particular).


  9. Helpful (6)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend

    I worked at Holiday Retirement full-time

    Pros

    Managed 2 communities. Loved my residents. Loved most of my staff.

    Cons

    LONG hours. Worked in a situation where I couldn't leave my apartment when on-call, as there was no mobile emergency system in place. As I was a single manager, worked at my 2nd community over a year training (2) permanent co-managers or relying on relief help who may or may not have known what they were doing, but were mostly warm bodies. My co-managers left for less hours. I left when I could do longer do the job of 2 people working (or on-call) 52+ hours a week.
    In addition, the food budget is totally inadequate. And the Executive Chefs are expected to produce nutritional food that is also "elegant" (look at the web site).
    In addition, management should not have to do housekeeping on the weekends, which is often some as their busiest time. For instance, if an unscheduled tour walks through the door, who is going to clean up the mess in the bathroom or unplug the overflowing toilet in the guest room?

    Advice to Management

    Get a clue. You talk the talk - I do think you ought to take a look at the lower ranks and make their lives worth staying with Holiday.


  10. Helpful (6)

    "Money greedy upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Portland, OR
    Former Employee - General Manager in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holiday Retirement full-time (More than 3 years)

    Pros

    Current company culture leaves me thinking there are no pros.

    Cons

    Overworked. No work life balance. Upper management pits managers against associates. Not enough money budgeted to buy quality food in proper quantities. Old and degraded buildings. Big changes are still coming that leave extremely vulnerable seniors at risk 12 hours every day. Many managers live up to an hour from the buildings with no employee available in case of an emergency.

    Advice to Management

    Stop playing games and work with managers. Look at the population in your buildings. They are people who should be in assisted living. You are a bunch of ostriches with your head in the sand.


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