Holiday Retirement Reviews | Glassdoor

Holiday Retirement Reviews

Updated February 18, 2017
800 reviews

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Full-time Part-time

2.2
Star Star Star Star Star
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Lilly Donohue
89 Ratings

800 Employee Reviews

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Pros
Cons
  • Very little positive support from your upper management (in 95 reviews)

  • They have no regard for the work that community Managers do (in 60 reviews)

More Pros and Cons

  1. "Sales Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Leader in Dallas, TX
    Former Employee - Sales Leader in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Holiday Retirement full-time (Less than a year)

    Pros

    Gain Experience and Enjoy Residents

    Cons

    Not the "caring" company as presented. PUSH, Push, Push for the numbers, but no support to get there.

    Advice to Management

    Less micromanagement


  2. "A step to gain experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Lake Oswego, OR
    Former Employee - Management in Lake Oswego, OR

    I worked at Holiday Retirement full-time (More than 3 years)

    Pros

    Allows opportunity for growth within the company.

    Cons

    The hours were long when your salary.


  3. Helpful (1)

    "Management restructure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Leader
    Former Employee - Sales Leader
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Holiday Retirement full-time (More than a year)

    Pros

    The residents were great. Pay is decent

    Cons

    Residents are moving out due to no 24/7 management on property which is what current residents were sold on. No scene of security at night. 20+ move outs from Dec. 2016 - Feb.15 2017.

    Advice to Management

    Support your Sales Leaders covering that amount of move outs are extremely hard to cover.


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  5. Helpful (1)

    "SL for Holiday Retirement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Leader
    Current Employee - Sales Leader
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Holiday Retirement full-time (More than 5 years)

    Pros

    High-impact work helping seniors every day. Great people and fun and supportive work environment. Good positive feedback.

    Cons

    Poor work/life balance, crazy end of month pushes, unimpressive leadership at the VP level, cutting corners to save money, generally cheap company.

    Advice to Management

    Sales is a head game. Keep work fun, expect high results, fire as needed. Don't pass along pressure downstream.

    Holiday Retirement Response

    Feb 13, 2017 – Human Resources Representative

    Thank you for your input. So glad to hear about the positive feedback and supportive environment that you work in. Thank you for helping seniors find a more fulfilling lifestyle at our communities ... More


  6. Helpful (5)

    "Employee Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Nashville, TN
    Former Employee - Manager in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holiday Retirement full-time (More than 8 years)

    Pros

    The retired residents that you help take care of.

    Cons

    Company is only interested in the bottom line for its investors. They do not care about the residents that are keeping them in business and they definitely do not care about the employees. They believe in running a building with less than skeleton staff and then will adjust the budget to do away with the staff that you were doing without. This causes the managers to work an excessive amount of OT and getting very few days off since you have no one to cover for you. The coverage that we use to have to allow for vacations has been eliminated.

    Advice to Management

    Tried multiple times to give them input since we were also training managers. Every comment fell on deaf ears that is if you could get to a human being at the home office.


  7. Helpful (2)

    "Horrible company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Manager
    Former Employee - Co-Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Holiday Retirement full-time (More than a year)

    Pros

    Working with the residents and great co workers

    Cons

    Dealing with corporate and regional directors. All they care about is filling place up so they can meet sales goals. Once resident is in on to the next one.

    Advice to Management

    If you're a community manager just realize you are at the bottom of the ladder. The wage employees have it better.


  8. Helpful (4)

    "General manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Management Team
    Former Employee - Community Management Team
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holiday Retirement full-time (More than a year)

    Pros

    Residents are fun and caring for each other.

    Cons

    Corporate hires incompetent general managers who do not know how to be kind to people or staff.

    Advice to Management

    Stop being so greedy. You get what you pay for. If you paid staff more they would not have reason to leave. Servers staff is a joke. Nobody is loyal because they can make more at subway or McDonald's. Your system is self serving. Cutting costs, and raise rents is the reason occupancy will never be where it was for so many years. I predict you will have to close doors in the near future as occupants flock to a better community.


  9. Helpful (4)

    "Community Co-Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Co-Manager in Olympia, WA
    Former Employee - Community Co-Manager in Olympia, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holiday Retirement full-time (Less than a year)

    Pros

    Working with seniors/ compassion - housing

    Cons

    Company focus is on making money - little concern for resident satisfaction

    Advice to Management

    Quit trying to recruit new residents by telling them you care about them


  10. Helpful (3)

    "Dont even waste your time (3+ year employee)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Leader
    Current Employee - Sales Leader
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Holiday Retirement full-time (More than 3 years)

    Pros

    Not many Pros in this job:
    Interaction with seniors - You get to learn their life's adventures, listen to their stories.
    Salary- Your pay is consistent.
    Schedule- Tuesday-Saturday
    Benefits- 401K, dental, vision, health, PTO, sick time.

    Cons

    Your interaction with the seniors is slim to none. You move them in, and then unfortunately your brainwashed to move to the next new lead to move them in. Building internal relationships is not important to the company. You are asked to eat, sleep, breathe sales. If you do not sit in your office chair for 8+ hours straight to make 20+ calls a day, you are a failure. If you do not do 80+ outreach a month, you are a failure. If you are not calling a new lead within 10 minutes, you are a failure. You must plan two "events" a month and have 10 new leads generated from that event if not, you are a failure. If you exceed your communities move in goal, but you still have vacancies, you are a failure. This company will never reward you for your efforts, nor do they care because you are easily replaceable. Your regional director of sales, doesn't have much experience and are happy to yell at you while they sit in the comforts of their home. My regional was always vacuuming and grocery shopping, that's why she couldn't answer her phone. You are required to work the last weekend of the month. You work 10 days straight, and then are given your two days off which ends up being in the middle of the week. You are a slave worker, just turn down the job. So many other senior living competitors out there.

    Advice to Management

    Management doesn't listen to what you have to say, so this would be pointless to comment.

    Holiday Retirement Response

    Feb 13, 2017 – Human Resources Representative

    It's very unfortunate to hear your dissatisfaction with Holiday Retirement. We strive to continuously improve and provide the best services and experience for our residents and associates. We are ... More


  11. Helpful (9)

    "Co-Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Holiday Retirement full-time

    Pros

    Decent salary, free rent, great interactions with residents

    Cons

    Micro-managing upper management, unrealistic market rates and sales expectations, inconsistent and, at times, unethical dealings by upper management, managers and co-managers were consistently overworked and received no overtime.

    Advice to Management

    Stop basing your market rates on your investors' arbitrary profit margin and start seriously considering what a senior citizen with social security can afford. Also, reward rather than punish your employees. Your company's high turnover rate is due to middle management burnout.



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