Holiday Retirement Reviews | Glassdoor

Holiday Retirement Reviews

Updated March 22, 2017
822 reviews

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822 Employee Reviews

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Pros
Cons
  • Very little positive support from your upper management (in 96 reviews)

  • They have no regard for the work that community Managers do (in 61 reviews)

More Pros and Cons

  1. Helpful (9)

    "Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Holiday Retirement full-time (More than 3 years)

    Pros

    Working with the Senior Population enhancing their lives.0

    Cons

    Poor wages managers were moved off the property and Residents now have emergency devises rather that an in house system directly to manager on call.

    Advice to Management

    Move Managers back into the apartment complex. This offers some emotional
    security for this age group.


  2. Helpful (7)

    "Assistant General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager in Tampa, FL
    Former Employee - Assistant General Manager in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holiday Retirement (Less than a year)

    Pros

    Working with the senior population

    Cons

    On-site manager program - never away from the job; company puts profit over service and the outcomes are: no staff development; low wages, poor working conditions (always short-staffed); pressure to perform at the highest levels of sales success without support; broken promises (work as a couple - for a short period of time and then separated).

    Advice to Management

    You are not on the cutting edge of senior care - you are more like the Dollar Tree!!!


  3. Helpful (10)

    "Terrible Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Arlington, TX
    Current Employee - Server in Arlington, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Holiday Retirement part-time (More than a year)

    Pros

    The hours are minimal and high turn over means you'll be a shift supervisor in no time!

    Cons

    There's no extra pay for holiday's (ironic...) for part time workers, yet they mandate you work holiday's. Lots of drama in the work place and the management and cooperate do nothing about it to address to the issues a particular worker might have with another worker (i.e. lay everything out with everyone. Instead everyone has their own, basically secret, meeting with management). Part time workers are feed crap all the time, and because they're at the bottom they can't do anything about it. Bullied multiple times by the same worker over and over again. Discriminates against age.

    Advice to Management

    Fire people when they need to be fired. Don't let your best employees walk out the door because of 1 employee. 6 people to date have quite because of 1 person. They ain't gonna bully me out of job.


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  5. Helpful (8)

    "Ec"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrichment Coordinator
    Current Employee - Enrichment Coordinator
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Holiday Retirement full-time (More than 3 years)

    Pros

    Spending valuable time with residents prior to these changes ... lending them an ear to listen too as they just want to be heard. Feeling the satisfaction when one greets you early in the morning.

    Cons

    Buildings are becomming very hostile to work in as everyone is on edge. I have been with this company for 11 years now and never have i seen it get this bad. I gave my life to holiday and they only want more from me. I feel disrespected from my manager as all he cares about is collecting his bonus checks vs caring about the residents.

    Advice to Management

    You already lost a huge amount of employees .. please know most don't leave companies thry leave bosses. Focus as to who is running the buildings on a daily day to day base take a real survey as how residents feel respond back to them when they write letters to you.

    Listen to the employees that have been there long such as the ecs and house workers we all stayed faithful for a reason. ... please have a rotation on saturdays as its not fair to work every Saturday and have general managers get out of working every big event.

    Holiday Retirement Response

    Jan 27, 2017 – Human Resources Representative

    Thank you for taking pride your job and for taking great care of our residents. We appreciate you taking the time to submit your comments. We strive to continuously improve and provide the best ... More


  6. Helpful (2)

    "Family"

    Star Star Star Star Star
    Current Employee - Server/Kitchen Help in Yuma, AZ
    Current Employee - Server/Kitchen Help in Yuma, AZ

    I have been working at Holiday Retirement (More than a year)

    Pros

    The residents there are so great, they treat you like family. I love them!

    Cons

    You would have to make your own desicions on this subject.


  7. Helpful (9)

    "Co-Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Manager in Albuquerque, NM
    Former Employee - Co-Manager in Albuquerque, NM
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Holiday Retirement full-time (Less than a year)

    Pros

    I loved working with the Residents and the Associates at my community.

    Cons

    Horrible Lead Managers who resented us from the very beginning and refused to train us properly. Had a problem with my husband and I being an interracial couple. Made our lives a living hell and Corporate was no help.

    Advice to Management

    Listen to your employees when there is a problem and help them when there is a hostile work environment. Live up to your vision and principles.


  8. Helpful (7)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Francisco, CA
    Former Employee - Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Holiday Retirement full-time (More than 3 years)

    Pros

    Residents. Loved meeting and serving the seniors. A few still send me letters, emails etc. Some employees were also special, mostly because they too had a heart for the residents and were dedicated to them. I liked living in the same building with residents and being available for emergencies, which at times were frequent.

    Cons

    Hours required were always 60-75. If the other management team was ill or on vacation or at a required company meeting, we had extra work with no extra pay or time off. If the kitchen was short staffed we had to cover. Same with maintenance. We were salaried, no overtime so we were always the answer to any situation that resulted from hourly staff being unavailable.

    Advice to Management

    After five years and many Regional managers I became convinced this company doesn't listen because they don't care. I visited a community recently, somehow it continues to get worse. Thankful to be gone.


  9. Helpful (9)

    "Enrichment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Life Enrichment
    Current Employee - Life Enrichment
    Doesn't Recommend
    Negative Outlook

    I have been working at Holiday Retirement full-time (More than 5 years)

    Pros

    Residents making them happy
    Learning from them. What a experience so so much fun. Always excited to come to Work

    Cons

    Have a great calender. Building I work in is 98 percent full. Residents rave that they moved into my community because of my calender. Now my new regional is telling me what to add to and take off my calender. I have over 40 volunteers at my property.

    Advice to Management

    You are about to loose a lot of great people. Don't micro manage. I hope Tess can respond to this.I love my job and some new person comes in tells us what we can do at our properties. and now I feel sick to my stomach being told what I can and cannot do.

    Holiday Retirement Response

    Jan 27, 2017 – Human Resources Representative

    We are glad to hear that you are excited to come to work. Thank you for taking great care of our residents and for taking the time to submit your comments. At Holiday, we strive to continuously ... More


  10. Helpful (5)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flex Manager in Knoxville, TN
    Current Employee - Flex Manager in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holiday Retirement full-time (More than 3 years)

    Pros

    Community full of Happy Residents and Happy Workers working in a very Happy Environment. Home office making great changes to make things even better. Wonderful to be working at Holiday and experience the best IL company in the industry.

    Cons

    Wish changes in community management had come sooner.

    Advice to Management

    Keep keeping the residents needs of utmost importance.


  11. Helpful (2)

    "Love my job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant General Manager
    Current Employee - Assistant General Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Holiday Retirement full-time (More than a year)

    Pros

    I love being able to make a difference, a positive impact on a senior's life and that of their families.

    Cons

    The long hours, constant barrage of emails wanting more move ins. It can also be difficult trying to mesh 2 married couples and their personalities. But the new changes should take care of some of the negatives and provide some sense of a normal work/personal life balance.

    Advice to Management

    Listen to your community team and be more supportive and proactive regarding resident and/or associate issues.

    Holiday Retirement Response

    Nov 1, 2016 – Human Resources Representative

    Thank you for sharing your comments. As you noted, we have been modernizing our business to better meet the needs of our residents and workforce, today and in the future. A lot has changed in senior ... More



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