Holiday Retirement Reviews | Glassdoor

Holiday Retirement Reviews

Updated December 15, 2017
940 reviews

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Pros
Cons
  • upper management doesn't know what each author is doing (in 108 reviews)

  • extremely long hours for those who are salaried (60 (in 68 reviews)

More Pros and Cons

  1. Helpful (14)

    "Manager/Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Manager
    Former Employee - Training Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holiday Retirement full-time (More than 5 years)

    Pros

    Providing a great staff for senior care and management

    Cons

    To much turnover! Not enough money in budget to care for the residents or staff. Can you feed your mom or dad 3 GOOD meals a day for under 4.00 ? Holiday says it can but they lie, I ate that crap too. CEO Lily comes from Fortress where the holy grail is money and profit at any costs. I know it's a business and needs to make profit but always at the expense of the resident or staff. Never enough staff so Lily's answer let go of all the managements teams with the experience and compassion and bring on people who don't even have experience in the industry to lower over all salary costs. I wouldnt ever let a relative of mine go there period.

    Advice to Management

    What's been told a million times to deaf ears more concerned about bottom line income and bonus earnings. You have half the staff you used to many untrained, stop the micro managing and your motivational threats get it done or your gone mentality. Wake up and care about your residents that pay you well and get some proper staff and let them do their job. They manage a multimillion dollar building yet need to call for approval if spending more than 50.00 REALLY come on man!! And get rid of multiple calls per day and also some of the stupid daily reports. Management could care less about these reviews, residents, or staff ! Good luck


  2. Helpful (7)

    "Driving away talent and residents"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holiday Retirement full-time (More than 3 years)

    Pros

    Good introduction into senior living industry. A great stepping stone.

    Cons

    Micro-management nightmare. The company recently laid off half of its management Workforce and then took away the bonus structure for the remaining managers. Be wary. Be very wary.

    Advice to Management

    Reward loyalty and performance. Be realistic about the services you offer in price comparison to your competition. You cannot set the prices at home office giving no control to the general managers and set the prices higher than the competition when the competition offers more services and then hold the general manager accountable for losing potential residents to the competition and use that as a reason to withhold bonus. It just doesn't make good business sense if you're looking at any type of long-term plan. You are losing excellent managers in favor of showing a short-term, albeit false, gain in ROI to investors.

  3. "Better than described"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Holiday Retirement full-time

    Pros

    Autonomy, respect, residents and communication.

    Cons

    Not for those lacking businesses acumen.

    Advice to Management

    Get rid of whiners faster. Regional sales lead role is a waste of resource.


  4. Helpful (3)

    "Community Management Team, Sales Leader, General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holiday Retirement full-time (More than 5 years)

    Pros

    Seniors and making a difference in a sometimes forgotten society.

    Cons

    Outside of the Seniors and a very few like minded handful of associates, absolutely nothing. The company went from horrible to worse. Old Holiday was to not respect its hardworking staff, treat everyone like they were disposable and they were. New Holiday now treats even the senior citizens that way. Disgraceful. No respect.

    Advice to Management

    Respect and get to know, not only the numbers for investment purposes and YOUR bonuses, but the actual lives of the Seniors you claim to love and the front line staff that really does care for each & every one of them! 6 years for the residents; not for the rude, disrespectful corporate supposed support or the regional and higher up bigots.


  5. Helpful (7)

    "Worst company ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holiday Retirement full-time (More than 3 years)

    Pros

    Working with seniors is so rewarding, great people

    Cons

    Long, long hours, no appreciation from upper Management, do not care about the residents or employees, constantly wanting more. Upper management should be required to work a property for a month to see what it is really like for the employees.

    Advice to Management

    Pull your head out of you butt and get real. Holiday should be shut down!!!


  6. Helpful (6)

    "Executive Chef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Chef in South Bend, IN
    Current Employee - Executive Chef in South Bend, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Holiday Retirement full-time (More than 8 years)

    Pros

    Steady work. Pay is good

    Cons

    Company is calling apart. Not the same. NO VALUES

    Advice to Management

    LISTEN


  7. Helpful (9)

    "Terrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Lake Oswego, OR
    Former Employee - Vice President in Lake Oswego, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holiday Retirement full-time (More than 3 years)

    Pros

    Serves residents three meals a day for about $2.50/day/resident. Very good at expense side management.

    Cons

    Everything, where to start? Upper management does not care about people. The current CEO told me himself it is creepy to him to go into the communities. Turnover is over 100% annually at all levels.

    Advice to Management

    Give residents and employees some kindness and much deserved gratitude.

  8. Helpful (5)

    "Poor Training at facility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager
    Former Employee - Assistant General Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Holiday Retirement full-time (Less than a year)

    Pros

    Residents are great. Training at HQ was good.

    Cons

    GM was not professional. She blamed everyone else for the building being low occupancy. She was dishonest on some of her reports to make herself look better. Write-up happy over little issues. Not to mention the poor training that was given. I learned a lot on my own, however, I was still blamed for not knowing more.

    Advice to Management

    Give the new hires a learning curve. Also get their side of the situation before write ups, especially for little issues.


  9. Helpful (14)

    "After a month I'm through with these people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance in Bridgeport, CT
    Current Employee - Maintenance in Bridgeport, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Holiday Retirement full-time (Less than a year)

    Pros

    I really enjoy working with the elderly but its not work taking the abuse Holiday dishes out.

    Cons

    Why Holiday Retirement exists is puzzling and troubling at the same time. They play you and the residents like pro's to get them in then treat them like they don't exist. Lazy overpaid arrogant management and CEO who train their managers to be exactly the same. If you want to work like a dog, get verbally abused and hounded every day to do more feel free to join this boot camp.

    Advice to Management

    I don't believe anything I can say will matter. Its just unbelievable this company is still in business. Perfect example of the rich get richer at your expense.


  10. Helpful (4)

    "This company has undergone a massive overhaul. Lots of turnovers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Holiday Retirement full-time (More than 3 years)

    Pros

    You get to work with seniors

    Cons

    There are several. But the the company is changing directions with their management & other programs. It's not clear yet whether or not it's going to be the right direction. I know there are a lot of unhappy residents, family members & staff. I hope for the sake of the residents they can get this right.


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