Holland America 206 Reviews | Glassdoor

Holland America Reviews

Updated February 13, 2017
206 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Holland America President and CEO Stein Kruse
Stein Kruse
90 Ratings

206 Employee Reviews

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Pros
  • Good benefits; Optional 9/80 schedule (in 13 reviews)

  • You get to travel around the world, experience the local scene (food, life, etc) and you get to interact with different cultures (in 7 reviews)

Cons
  • Work life balance is lip service only (in 10 reviews)

  • Raises were minimal and upper management didn't seem to care about low end workers (in 10 reviews)

More Pros and Cons

  1. "Administrative Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Holland America full-time (More than 3 years)

    Pros

    Good benefits; Optional 9/80 schedule.

    Cons

    Sometimes unorganized; many changes without notice.

    Advice to Management

    Communicate!


  2. Helpful (1)

    "Depressing work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holland America full-time

    Pros

    good salary.
    company has good perks

    Cons

    depressing work environment. company makes no attempt to show appreciation to its employees or build working relationships. They want you to show up, don't talk to anyone, no one talk to you, keep your head down and do you work. Not an environment I wanted to spend my time in.

    Advice to Management

    show appreciation to your employees.


  3. Helpful (1)

    "Nice place to work without pressure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Seattle, WA
    Current Employee - Human Resources in Seattle, WA

    I have been working at Holland America (Less than a year)

    Pros

    No stress, nice working environment, 9/80 schedule

    Cons

    lack of procedures and structure - quite haotic; in long run hardly to see any perspective


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "I was working as a dance perfomer on stage of HAL.Good experience in dancing and travelling."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dancer in San Francisco, CA
    Former Employee - Dancer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Holland America part-time (More than a year)

    Pros

    Good conditions of working,getting new skills and travel the world.

    Cons

    Sometimes there would be some rough weather,anyway it is worth it.

    Advice to Management

    We could have some more additional duties.


  6. "A good experience."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice people, a good environment to work.

    Cons

    No huge cons I personally experienced, though some teams were very hectic.


  7. "Reservations Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Holland America full-time

    Pros

    Flexibility, good work culture, work from home, adaptable schedule

    Cons

    Not personalized at all, hard to move up

    Advice to Management

    Create more ways to move up


  8. Helpful (2)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Discounted Cruises, Telecommuting, team support

    Cons

    Vague Job Details management followup and HR issues


  9. "Decent company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people - always willing to help.

    Cons

    Depending on department, limited promotion opportunities.

    Advice to Management

    Improve promotion opportunities within company.


  10. Helpful (1)

    "A decent place to learn the industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at Holland America full-time (More than 3 years)

    Pros

    Wonderful products and a commitment to the guests experience. It's a great place to learn the cruise industry and dos/don'ts of the travel world.

    Cons

    The internal corporate culture is somewhat toxic; praise is limited for good jobs but they're quick to point out your minor mistakes. Claims to promote from within but many people from all levels of the company are passed over for outside candidates.

    Advice to Management

    Reevaluate your commitment to your front facing employees, they're driven and worth investing in. An appreciated employee will shine more than one who feels neglected.


  11. Helpful (1)

    "Marketing Department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Holland America full-time (More than a year)

    Pros

    The 9/80 schedule is an obvious pro. Also, many workers in specialist positions are uncommonly interesting, lovely humans to be around. Orlando Ashford, the current president, is also awesome and genuinely trying to improve the company and company morale.

    Cons

    Everything else. Office politics are out of control. No transparency. No autonomy. Middle managers are able to pin everything that goes wrong on their employees, or lower level employees in other departments. I recently received a $100 christmas bonus. I mean, why bother?

    Advice to Management

    Scrap the management and build your team from scratch. Creative brainstorming and innovation are 100% squelched by middle and senior management, and those players seem to be operating on industry knowledge gleaned from the 90's.



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