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Holland America Reviews
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    Holland America Reviews

    Updated March 11, 2019
    282 reviews

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    3.2
    StarStarStarStarStar
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    Recommend to a friend
    Approve of CEO
    Holland America President and CEO Stein Kruse
    Stein Kruse
    132 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Work life balance is lip service only" (in 11 reviews)

    • "Long hours, low pay, management rules strictly by fear and intimidation" (in 13 reviews)

    More Pros and Cons

    1. "bartender"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Server Trainer/Bartender in Seattle, WA
      Former Employee - Server Trainer/Bartender in Seattle, WA
      Recommends
      Positive Outlook

      I worked at Holland America full-time (More than 10 years)

      Pros

      I love being on this profession it is my passion.

      Cons

      having hard guest i love being challenged by them to manage and to solve divert the issues into a positived.

    2. "Overall enjoyable place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Holland America full-time (More than a year)

      Pros

      Great work life balance. 9/80 work schedule. Interesting industry that provides travel benefits.

      Cons

      Hiring process seems to be slow so some teams are left short handed for a long period of time.

      3. Join the Holland America team
      See Our Latest Jobs

    3. "International Guest Services Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Seattle, WA
      Former Employee - Anonymous Employee in Seattle, WA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Holland America full-time (More than a year)

      Pros

      travelling the world, free accommodation and food

      Cons

      Bad training, micromanagent, high pressure, less leisure time, mediocre salary

    4. Helpful (1)

      "Too much work & a lack of appreciation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Accountant in Seattle, WA
      Former Employee - Senior Accountant in Seattle, WA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Holland America full-time (More than a year)

      Pros

      9/80 work schedule, Work from Home, Free cruise once a year, Fun people, Open concept work space

      Cons

      Open Concept work space, Salaried individuals expected to work crazy overtime schedule, Will do what they can to save a buck off their employees (i.e merit increases are simply just a cost of living adjustment, will find whatever reasons needed to not match 401K or payout bonuses), Lack of communication & unclear path to find resolutions to workplace issues.

    5. "Data Scientist"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Good company to work with. Great workplace.

      Cons

      You are supposed to work very independently.

    6. Helpful (1)

      "Not great."

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Holland America full-time

      Pros

      Great travel experience. Excellent sea going team.

      Cons

      Shore side management aloof and deaf to the needs of sea going team. Poor communication with sea going team members. Inadequate pay.

    7. Helpful (2)

      "Senior Financial Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Financial Analyst in Santa Clarita, CA
      Former Employee - Senior Financial Analyst in Santa Clarita, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Holland America full-time (More than a year)

      Pros

      The people, benefits and culture are great!

      Cons

      The work/life balance is difficult. Many long hours are expected.

    8. Helpful (3)

      "Great Company and Great Work/Life Balance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Financial Analyst in Seattle, WA
      Current Employee - Senior Financial Analyst in Seattle, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Holland America full-time (More than 5 years)

      Pros

      Vacation Time
      9/80 days (Every other Friday off)
      Recognition from Management for Hard Work

      Cons

      Long Hours at Times
      Lots of Vacation but No Time to Use it
      Pay is low for the region

      Advice to Management

      Pay should be in line with inflation, 2-3% increase per year does not keep up with cost of living increases and home affordability in the Seattle Area

    9. Helpful (2)

      "This is a good place to get some experience, then go get a better job."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Budget Analyst in Anchorage, AK
      Current Employee - Budget Analyst in Anchorage, AK
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Holland America full-time (More than 10 years)

      Pros

      Good benefits, opportunities to advance, cruise and travel benefits.

      Cons

      Long hours, low pay, management rules strictly by fear and intimidation. This company wants to wring everything it can out of its employees and the towns it’s ships visit, and contribute nothing to the local economies.

      Advice to Management

      Try being a partner to the State and people of Alaska, instead of a drain on the economy and resources. Put a meaningful number of year round jobs with benefits in the State.

    10. "Driver guide"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Driver Guide in Juneau, AK
      Current Employee - Driver Guide in Juneau, AK
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Holland America part-time (Less than a year)

      Pros

      Great location with opportunity to experience nature; super staff and coworkers and great spirit.

      Cons

      The five plus month season flies by too quickly.

      Advice to Management

      Increase use of experienced guides to train newcomers