Holland America Reviews
Updated May 12, 2021
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Approve of CEO
Stein Kruse
187 Ratings
Pros
"9/80 shifts, exposure to the industry , travel, pay was ok (you need to negotiate that), co workers" (in 33 reviews)
"9/80 schedule with every other Friday off" (in 20 reviews)
Cons
"Long hours and no time off - takes a little getting used to" (in 19 reviews)
"24/7 availability , stress stress nature of the work, some upper management with an attitude that man" (in 15 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Holland America and is not affected by filters.
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- Former Employee, more than 10 years★★★★★
Pros
Travel to all different countries
Cons
Roommate in every contract two person
Continue reading - Current Employee, more than 1 year★★★★★
In charge of all food and beverage department overall looking after more than 300 crew
RecommendCEO ApprovalBusiness OutlookPros
be around the world and meet great people
Cons
long time away from home
- Former Employee, less than 1 year★★★★★
Pros
Great People, good environment, travel and 9/80.
Cons
Long hours, very challenging to balance work and family.
- Former Employee, less than 1 year★★★★★
Pros
people you work with are great.
Cons
Management does not recognize or value your work
- Former Employee, less than 1 year★★★★★
Pros
Great culture and people and atmosphere.
Cons
Salary and benefits aren’t the best
- Former Employee, more than 1 year★★★★★
Pros
Travel opportunities, beautiful office space, training opportunities
Cons
Bureaucracy, sexist barriers as a female, harder to be taken seriously if you do not have maritime experience
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Work from home is good
Cons
No support or follow up from supervisors or team leads when needing solutions.
- Former Employee, less than 1 year★★★★★
Pros
Exploration of the world and you meet amazing people
Cons
Little flexibility in the activities you perform. You must stick with what your given. Not totally a con as you can find ways to get creative, but it was sometimes hard to do activities you knew guests weren’t interested in. I love working for Holland America.
- Former Employee, more than 5 years★★★★★
Pros
The cruise product has always been very good, food is great, entertainment has gotten better over the last 5 years, the new ships are beautiful and designed perfectly.
Cons
Like most companies, there are internal issues. The company likes to appoint or promote unqualified individuals to certain key positions and keep poor performing individuals in other key positions
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Really great work environment. Coworkers are very collaborative. Benefits are great.
Cons
Pay is lacking for some positions.
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