Holland America Reviews | Glassdoor

Holland America Reviews

Updated March 11, 2019
282 reviews

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3.2
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Holland America President and CEO Stein Kruse
Stein Kruse
132 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance is lip service only" (in 11 reviews)

  • "Long hours, low pay, management rules strictly by fear and intimidation" (in 13 reviews)

More Pros and Cons

  1. "bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Trainer/Bartender in Seattle, WA
    Former Employee - Server Trainer/Bartender in Seattle, WA
    Recommends
    Positive Outlook

    I worked at Holland America full-time (More than 10 years)

    Pros

    I love being on this profession it is my passion.

    Cons

    having hard guest i love being challenged by them to manage and to solve divert the issues into a positived.


  2. "Overall enjoyable place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Holland America full-time (More than a year)

    Pros

    Great work life balance. 9/80 work schedule. Interesting industry that provides travel benefits.

    Cons

    Hiring process seems to be slow so some teams are left short handed for a long period of time.

  3. "International Guest Services Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Holland America full-time (More than a year)

    Pros

    travelling the world, free accommodation and food

    Cons

    Bad training, micromanagent, high pressure, less leisure time, mediocre salary


  4. Helpful (1)

    "Too much work & a lack of appreciation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Accountant in Seattle, WA
    Former Employee - Senior Accountant in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Holland America full-time (More than a year)

    Pros

    9/80 work schedule, Work from Home, Free cruise once a year, Fun people, Open concept work space

    Cons

    Open Concept work space, Salaried individuals expected to work crazy overtime schedule, Will do what they can to save a buck off their employees (i.e merit increases are simply just a cost of living adjustment, will find whatever reasons needed to not match 401K or payout bonuses), Lack of communication & unclear path to find resolutions to workplace issues.


  5. "Data Scientist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good company to work with. Great workplace.

    Cons

    You are supposed to work very independently.


  6. Helpful (1)

    "Not great."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holland America full-time

    Pros

    Great travel experience. Excellent sea going team.

    Cons

    Shore side management aloof and deaf to the needs of sea going team. Poor communication with sea going team members. Inadequate pay.


  7. Helpful (2)

    "Senior Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Santa Clarita, CA
    Former Employee - Senior Financial Analyst in Santa Clarita, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Holland America full-time (More than a year)

    Pros

    The people, benefits and culture are great!

    Cons

    The work/life balance is difficult. Many long hours are expected.

  8. Helpful (3)

    "Great Company and Great Work/Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Seattle, WA
    Current Employee - Senior Financial Analyst in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holland America full-time (More than 5 years)

    Pros

    Vacation Time
    9/80 days (Every other Friday off)
    Recognition from Management for Hard Work

    Cons

    Long Hours at Times
    Lots of Vacation but No Time to Use it
    Pay is low for the region

    Advice to Management

    Pay should be in line with inflation, 2-3% increase per year does not keep up with cost of living increases and home affordability in the Seattle Area


  9. Helpful (2)

    "This is a good place to get some experience, then go get a better job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Budget Analyst in Anchorage, AK
    Current Employee - Budget Analyst in Anchorage, AK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Holland America full-time (More than 10 years)

    Pros

    Good benefits, opportunities to advance, cruise and travel benefits.

    Cons

    Long hours, low pay, management rules strictly by fear and intimidation. This company wants to wring everything it can out of its employees and the towns it’s ships visit, and contribute nothing to the local economies.

    Advice to Management

    Try being a partner to the State and people of Alaska, instead of a drain on the economy and resources. Put a meaningful number of year round jobs with benefits in the State.


  10. "Driver guide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver Guide in Juneau, AK
    Current Employee - Driver Guide in Juneau, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holland America part-time (Less than a year)

    Pros

    Great location with opportunity to experience nature; super staff and coworkers and great spirit.

    Cons

    The five plus month season flies by too quickly.

    Advice to Management

    Increase use of experienced guides to train newcomers