Holland America Reviews | Glassdoor

Holland America Reviews

Updated November 2, 2017
237 reviews

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2.8
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Holland America President and CEO Stein Kruse
Stein Kruse
104 Ratings

237 Employee Reviews

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Pros
  • Good benefits; Optional 9/80 schedule (in 20 reviews)

  • Co-workers, opportunity to travel, location (in 10 reviews)

Cons
More Pros and Cons

  1. "Office Building"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holland America full-time (More than 3 years)

    Pros

    open concept, new building, nice cafeteria, spacious surroundings

    Cons

    takes long to get to major highways


  2. Helpful (1)

    "Ok company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Seattle, WA
    Former Employee - Accountant in Seattle, WA

    I worked at Holland America (More than a year)

    Pros

    Free cruises, 9/80 work hours.

    Cons

    Medical and 401k matching are not good.

  3. Helpful (1)

    "Forward thinking company undergoing lots of changes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Entertainment in Seattle, WA
    Former Employee - Entertainment in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Holland America full-time (More than a year)

    Pros

    Passionate team who care about their work, product and brand.
    New innovations are being installed onboard, and within the management structure
    HAL is a high-end brand that maintains its prestige in an oversaturated market that often cheapens their product.

    Cons

    Still working out kinks in management (ie: who is in charge of what).

    Advice to Management

    Continue to motivate your teams using positive reinforcement and team morale.


  4. Helpful (1)

    "Marketing Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Holland America full-time

    Pros

    Decent benefits; mostly friendly co-workers; good product; embraces diversity; company president making positive changes and trying to do the right thing.

    Cons

    Legacy systems. Many longtime employees don't want to do any more than they absolutely have to. Overall pay is below market (if you don't like it they can find someone else to fill your role). Change can come slowly with a 143 year old company. Huge gaps between rank & file staff and senior managers. Tradition of being "penny wise and pound foolish."

    Advice to Management

    Don't cheap out on your important support positions. It saves more $$ in the long run and create stronger loyalty and less churn.


  5. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Warehouse Architect in Seattle, WA
    Current Employee - Data Warehouse Architect in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holland America full-time (More than a year)

    Pros

    Opportunity to work on multiple Technologies

    Cons

    You will have Work pressure


  6. "Finance Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Neutral Outlook
    No opinion of CEO

    I worked at Holland America full-time (More than 5 years)

    Pros

    Good benefits, promote work life balance.

    Cons

    Recently, high turn over due to power struggle between management in two sister companies.


  7. Helpful (1)

    "Not a company that cares about it's employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    No opinion of CEO

    I worked at Holland America full-time (More than 10 years)

    Pros

    Possible travel opportunities, decent benefits

    Cons

    Used to love working here for over 25 years, then company merged operations with Princess Cruises and a ton of people were laid off. Instead of honoring the severance package they originally said we would all get, they decided that, since they had offered me a job (that I didn't want or apply for), they didn't have to give me severance. They had also tried to make all employees pay for 2 years of back taxes that they didn't do correctly on payroll, until they were forced to take care of it themselves when employees started a class-action lawsuit.
    Not a company that cares about it's employees anymore.

  8. Helpful (5)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Seattle, WA
    Current Employee - Marketing Specialist in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    9/80 work schedule, meaning you have to deal with HAL chaos one less day every two weeks. Supposedly a free cruise once a yeast, but they'll tell you if there's room about a week or less in advance, so good luck getting time off or being able to afford the last minute plane flight.

    Cons

    A bunch of white ladies acting like old European men fighting each other for domination. Handful of men in leadership who get accolades for no reason. If you're not in leadership, expect to be handed a world of sht and blamed for a world of sht. Don't worry tho, it's not your fault! This company is 150 years old and stuck in the 1800's/50's/80's or who knows. Whatever decade is, it's the one where everyone with a modicum of power runs around like a chicken without a head and treats their employees like shy.

    Advice to Management

    Exercise your power trip on your mediocre white children please.


  9. Helpful (4)

    "Worst Place I have ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Seattle, WA
    Former Employee - Human Resources in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holland America full-time (More than 3 years)

    Pros

    you could possibly earn free cruiese

    Cons

    Management is horrible. Huge turnover and the company president has taken over the human resources department because it is such a mess.

    Advice to Management

    Stop hiring consultants who live across the country to help a floundering human resources department. When something is this much of a mess, there need to be boots on the ground to fix it. you won't let us telecommute, but your consultants and temporary leaders are never around and sure don't talk to the average worker.


  10. Helpful (5)

    "Good Company; Bad Corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Nice coworkers. Solid Sr. Leadership Team.

    Cons

    Questionable influence from Parent Corporation.

    Advice to Management

    Bill Gates is credited with saying, "The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency." This sums us my advice to corporate leadership.


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