Holland America Reviews

Updated May 12, 2021

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3.9
73%
Recommend to a Friend
80%
Approve of CEO
Holland America President and CEO Stein Kruse
Stein Kruse
187 Ratings
Pros
  • "9/80 shifts, exposure to the industry , travel, pay was ok (you need to negotiate that), co workers(in 33 reviews)

  • "9/80 schedule with every other Friday off(in 20 reviews)

  • Cons
  • "Long hours and no time off - takes a little getting used to(in 19 reviews)

  • "24/7 availability , stress stress nature of the work, some upper management with an attitude that man(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Holland America and is not affected by filters.

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    1. 5.0
      Former Employee, more than 10 years

      Band

      Apr 26, 2021 - Musician in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Travel to all different countries

      Cons

      Roommate in every contract two person

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    2. 5.0
      Current Employee, more than 1 year

      In charge of all food and beverage department overall looking after more than 300 crew

      Apr 24, 2021 - F & B Manager in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      be around the world and meet great people

      Cons

      long time away from home

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    3. 4.0
      Former Employee, less than 1 year

      Culturally diverse workplace

      Apr 24, 2021 - Maintenance Planner in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great People, good environment, travel and 9/80.

      Cons

      Long hours, very challenging to balance work and family.

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    4. 3.0
      Former Employee, less than 1 year

      HA

      May 7, 2021 - Senior Project Manager in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      people you work with are great.

      Cons

      Management does not recognize or value your work

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    5. 4.0
      Former Employee, less than 1 year

      Culture

      Apr 19, 2021 - Internal Audit Manager in Santa Clarita, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and people and atmosphere.

      Cons

      Salary and benefits aren’t the best

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    6. 3.0
      Former Employee, more than 1 year

      Solid, stable environmenal work. Until Covid hit of course.

      Apr 26, 2021 - Environmental Specialist in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Travel opportunities, beautiful office space, training opportunities

      Cons

      Bureaucracy, sexist barriers as a female, harder to be taken seriously if you do not have maritime experience

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    7. 3.0
      Former Employee, more than 1 year

      No supporr

      May 3, 2021 - Personal Cruise Consultant in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home is good

      Cons

      No support or follow up from supervisors or team leads when needing solutions.

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    8. 5.0
      Former Employee, less than 1 year

      Great job great company

      Mar 20, 2021 - Assistant Cruise Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Exploration of the world and you meet amazing people

      Cons

      Little flexibility in the activities you perform. You must stick with what your given. Not totally a con as you can find ways to get creative, but it was sometimes hard to do activities you knew guests weren’t interested in. I love working for Holland America.

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    9. 3.0
      Former Employee, more than 5 years

      Good company but.......

      Mar 31, 2021 - National Accounts Senior Manager in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The cruise product has always been very good, food is great, entertainment has gotten better over the last 5 years, the new ships are beautiful and designed perfectly.

      Cons

      Like most companies, there are internal issues. The company likes to appoint or promote unqualified individuals to certain key positions and keep poor performing individuals in other key positions

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      1 person found this review helpful
    10. 4.0
      Former Employee, less than 1 year

      Great company to work for.

      Mar 8, 2021 - Reservations Support Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really great work environment. Coworkers are very collaborative. Benefits are great.

      Cons

      Pay is lacking for some positions.

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    Viewing 1 - 10 of 402 Reviews

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