Holland America Reviews in Seattle, WA | Glassdoor

Holland America Seattle Reviews

Updated June 25, 2017
136 reviews

Filter

Filter

Seattle, WA

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Holland America President and CEO Stein Kruse
Stein Kruse
73 Ratings

136 Employee Reviews

Sort: PopularRatingDate

Pros
  • 9/80 schedule allows every other Friday off; free or reduced cruises if availability allows (in 18 reviews)

  • Co-workers, opportunity to travel, location (in 9 reviews)

Cons
More Pros and Cons

  1. "Fleet Support Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fleet Support Officer in Seattle, WA
    Current Employee - Fleet Support Officer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holland America full-time (More than 3 years)

    Pros

    Company is constantly expanding

    Cons

    the location is in Seattle, that is becoming too expensive


  2. "Sr. Hotel Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Hotel Coordinator in Seattle, WA
    Former Employee - Senior Hotel Coordinator in Seattle, WA
    No opinion of CEO

    I worked at Holland America full-time (More than 8 years)

    Pros

    Co-workers, opportunity to travel, location

    Cons

    some managers hard to work with. Overall, not too many cons to note.

  3. "Over all a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Approves of CEO

    I worked at Holland America (More than 8 years)

    Pros

    Land based employees have great benefits and a good working atmosphere

    Cons

    Not a whole lot of flexibility during family crisis

    Advice to Management

    Be a little more flexible with long term employees when they need it


  4. Helpful (2)

    "Good co-workers, little respect from higher Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Disapproves of CEO

    I have been working at Holland America (More than a year)

    Pros

    Some cruise benefits (If you are able to get the time off or willing to use all of your vacation time on it.)
    9/80 schedule (but some people are working longer than normal hours during the week anyway)
    My co-workers are great to work with and very supportive.
    Learn a lot about the travel industry.
    The new Seattle building is really great. Onsite cafe with decent food.

    Cons

    Appreciation is shown to Managers and above. Everyone below that status often go unnoticed. Everything from team awards to parking spaces, they are thought of last. V.P.'s and Presidents are royalty and the rest are second citizens. Very old school mentality and a bit of a boys club.

    After going through some changes with contractors, morale is low on the IT side of things. This causes major technology disadvantages and delays. Hopefully they are working on ways to give more benefits or resources to the IT team.

    Advice to Management

    Please pay attention to your lower wage employees. They need equal appreciation and gratitude.


  5. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Seattle, WA
    Current Employee - Specialist in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holland America full-time (More than 8 years)

    Pros

    The 9/80 schedule is great, my team is flexible and great to work with.

    Cons

    Benefits are too high in cost


  6. "Great gig out of college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Musician in Seattle, WA
    Former Employee - Musician in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I took this job to travel, get playing experience, and pay off my student loans. Room and board is covered, and the performance schedule allowed me to get off the ship and explore the ports almost every day. I really enjoyed the itineraries and got to meet many wonderful people from all over the world. Lots of big personalities and fun people in the entertainment department. Overall, it was a great gig out of school.

    Cons

    It's a corporate environment. Everything comes down to ratings. This is understandable, but it limited our capacities within our roles. The trio I played in was not encouraged to play anything outside of a somewhat limited repertoire with a heavy dose of rhumbas, cha-chas, waltzes, etc. Band morale suffered while playing 5 sets a night for several months in this environment. But that is the gig. You put up with it to enjoy the lifestyle and travel.

    Advice to Management

    Trust that your musicians will be able to put their own fingerprint on the music and still keep dancers happy.


  7. Helpful (1)

    "Guest Relations customer retention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Relations in Seattle, WA
    Current Employee - Guest Relations in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Holland America full-time (More than 3 years)

    Pros

    Work from home, no commute time, company supplies computer. Travel benefits have all but been eliminated, many dissatisfied and unhappy employees

    Cons

    NO support or communications from upper management, employees are expendable. Travel benefits have all but been eliminated. Very rarely find anyone in management that cares or even knows you or about you. Please keep in mind, a year ago I told people I would never leave this company.

    Advice to Management

    Won't bother, they don't care or listen when you do express yourself

  8. "Realistic Outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pricing & Demand Manager in Seattle, WA
    Current Employee - Pricing & Demand Manager in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Holland America full-time (More than 10 years)

    Pros

    Good vacation, Floating Holidays, 9/80 work schedule (every other Friday off), employee cruise benefits, friends and family cruise benefits, good people to work with

    Cons

    Low tuition reimbursement, little to no training for new employees, not much room for negotiation on salary when hired within, no programs to support career growth and development, little to no communication from senior management to lower management

    Advice to Management

    Communicate! Invest in your employees development.


  9. "Administrative Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Holland America full-time (More than 3 years)

    Pros

    Good benefits; Optional 9/80 schedule.

    Cons

    Sometimes unorganized; many changes without notice.

    Advice to Management

    Communicate!


  10. Helpful (1)

    "Nice place to work without pressure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Seattle, WA
    Current Employee - Human Resources in Seattle, WA

    I have been working at Holland America (Less than a year)

    Pros

    No stress, nice working environment, 9/80 schedule

    Cons

    lack of procedures and structure - quite haotic; in long run hardly to see any perspective


Showing 136 of 272 reviews
Reset Filters