Holland & Barrett Retail Reviews in Nuneaton, England | Glassdoor

Holland & Barrett Retail Nuneaton Reviews

Updated July 23, 2017
8 reviews

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Nuneaton, England (UK)

2.9
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Peter Aldis
7 Ratings

8 Employee Reviews

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Pros
  • 25% Staff discount including items discounted or in the 1p sale (in 55 reviews)

  • You will receive 25% discount plus 50% for one week a year on top of any promotions (in 54 reviews)

Cons
  • Lone working for substantial periods of time (in 54 reviews)

  • Bullying from managers and area managers (in 39 reviews)

More Pros and Cons

  1. Helpful (1)

    "How to lose good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nuneaton, England (UK)
    Former Employee - Anonymous Employee in Nuneaton, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Holland & Barrett Retail full-time (More than 5 years)

    Pros

    exposure to good retail practice

    Cons

    Poor pay
    Not enough opportunity to rise

    Advice to Management

    Implement a fair pay structure for head office


  2. "Mixed feelings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Nuneaton, England (UK)
    Former Contractor - Anonymous Contractor in Nuneaton, England (UK)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Holland & Barrett Retail as a contractor (Less than a year)

    Pros

    Good pay rates for Contractors
    Some great people and some exciting opportunities
    Company has a lot of scope for growth

    Cons

    Inflexible working, struggle to change hours to meet childcare needs,
    High rate of churn
    I observed a lot of casual racism, all sorts of harassment are tolerated and complaints do not get acted upon
    Rapidly expanding company but has a very hierarchical structure

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Nuneaton, England (UK)
    Current Employee - Customer Service Advisor in Nuneaton, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team, staff discount, training

    Cons

    Weekend work :( :( :( :(
    Pay could be a bit higher especially in customer services.

    Advice to Management

    You're doing a great job, keep doing what you're doing! Can't wait to move into our new office in March! :)


  4. Helpful (10)

    "Worst Company Ever worked for.....................Such a wasted opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Nuneaton, England (UK)
    Former Employee - Manager in Nuneaton, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Holland & Barrett Retail full-time (Less than a year)

    Pros

    Great colleagues, allot of enthusiastic people with great ideas joining the business. Good products.

    Cons

    The great colleagues with great ideas leave so quickly as the culture is appalling. The business haemorrhages great people as a result of the poor poor working practices. The HR agenda is one to be admired (NOT). The company have made some extremely poor senior management choices. The company went from great, to bad to worse in a very short space of time.

    Advice to Management

    Do not back the wrong horse, Consider why great people have left the business and stop denying what is around the corner if things continue....


  5. Helpful (5)

    "Morale on the floor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Nuneaton, England (UK)
    Former Employee - Customer Service Advisor in Nuneaton, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Holland & Barrett Retail full-time (More than 3 years)

    Pros

    There's a 25% staff discount and a staff car park. Free tea and coffee. Occasionally you get to test new products.

    Cons

    No respect, short staffed, management on a power trip. I worked at head office for three years. My calls stats were good but it's a Pressure cooker environment and constantly being yelled at to answer calls. No thank you or appreciation. Awful atmosphere. Avoid. Stores call in and talk to you like rubbish as do customers. You work everyday except Christmas Day.

    Advice to Management

    Treat your staff with the same respect you would like to receive.


  6. Helpful (11)

    "Company with no values and no respect towards their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Support Head Office Role in Nuneaton, England (UK)
    Former Employee - Store Support Head Office Role in Nuneaton, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holland & Barrett Retail full-time (More than 5 years)

    Pros

    You certainly have an opportunity to learn a lot as no matter what your role is within this business you are thrown in at the deep end. Survival of the fittest.

    Cons

    Sadly everything that many other ex employees have said in previous reviews is true. Working conditions across the stores are appalling (lone working, poor staff facilities, bullying, expectation to work extra hours without pay etc) Head office staff and field workers conditions are just as bad. The pressure to deliver profit is so immense that people don't matter. The business is so desperate to keep up their facade and improve staff retention and ratings that they clearly pressured their areas managers to write some favourable reviews on here. I've left them years ago and still cannot get over how bad they were.

    Advice to Management

    Start appreciating that if you don't treat your employees with respect and care your business will eventually fail.


  7. Helpful (3)

    "Enjoy the challenge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Nuneaton, England (UK)
    Current Employee - Manager in Nuneaton, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holland & Barrett Retail full-time (More than a year)

    Pros

    Opportunity to succeed and take on new challenges. Plenty of opportunity if you want it. Great USP in store staff advice

    Cons

    Location. Not much else, its a great opportunity, just need to step up and grab it

    Advice to Management

    Lead and continually develop the people

  8. Helpful (4)

    "Good but avoid if you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Service Delivery Manager in Nuneaton, England (UK)
    Current Employee - Service Delivery Manager in Nuneaton, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Holland & Barrett Retail full-time (More than 5 years)

    Pros

    Best thing is office and location if you are in and around Nuneaton.

    Cons

    No career growth, no salary hike. Shortage of desks etc.

    Advice to Management

    Bring on sound mind people on board and avoid racist people. They are not adding any value anyways.


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