Hollywood Casino Reviews

Updated May 12, 2021

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3.6
55%
Recommend to a Friend
77%
Approve of CEO
Hollywood Casino President and Chief Executive Officer Timothy J Wilmott
Timothy J Wilmott
55 Ratings
Pros
  • "Meeting people inside the casino(in 16 reviews)

  • "Good benefits if your full time(in 12 reviews)

  • Cons
  • "Splitting casino floors on busy nights sucks because you don’t make as much money(in 27 reviews)

  • "Long hours, lots of standing, boring(in 18 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Good paying job

      Mar 25, 2021 - Slot Attendant in Toledo, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good paying job work not to hard.

      Cons

      Expensive insurance horrible copays and working every holiday

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    2. 1.0
      Former Employee, more than 8 years

      Smoke and Mirrors

      Mar 24, 2021 - Casino Security - Assistant Shift Manager in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The security staff is a really tight knit group, including management.

      Cons

      The casino industry is an awful place to work. Not only do you have to deal with absolute scumbag bottom feeder guests, the executive staff are some of the most disconnected, robotic, bloodsuckers who never practice what they preach. Thus comes the 'Smoke and Mirrors' title. You'll hear things like "valued employee" and the "chain of success", you know, Happy Employee > Efficient Work > Happy Guest > Profitability... First of all, there is no such thing as a happy guest in casinos. There are only winning guests and losing guests (emphasis on the losing). Then you have trickle down effect from the executive staff, where if there is a bump in the road when it comes to hitting budget, EVERYBODY suffers. You go from valued employee, to a statistic on a sheet of paper. Over 10 years of working in the industry, I've seen employees come in with so much energy, only to have it sucked out within their first year and become the mopes you see wandering the floor today. You have been warned.

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    3. 3.0
      Current Employee, more than 5 years

      Meh

      May 12, 2021 - Table Games Dealer in Charles Town, WV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You make decent money. Good co-workers.

      Cons

      Smoking allowed in the casino. You are a cog in the wheel and are disposable.

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    4. 2.0
      Current Employee, more than 3 years

      overworked and undertrained

      Apr 23, 2021 - Marketing Specialist in Kansas City, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great coworkers, some job opportunity across the country

      Cons

      understaffed, overworked, underpaid, strict, stressful, poor training, no food options for employees

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    5. 4.0
      Current Employee

      Great place to grow

      Apr 5, 2021 - Supervisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Tons of room for advancement, fun environment, great leadership

      Cons

      Not your standard 9-5 schedule, weekends and holidays.

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    6. 3.0
      Former Employee, more than 3 years

      Great people, unfortunately ruined by being run by HR

      Apr 13, 2021 - BAR 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Money is fantastic behind the bar, people are great, and the coworkers are a joy to work with, regardless of the department.

      Cons

      The company is 100% run by HR, management has no say so or pull for there employees.

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    7. 4.0
      Former Employee

      Cool

      Mar 27, 2021 - Supervisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun place to work most days

      Cons

      Hours were long at times

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    8. 3.0
      Former Employee

      Ok place to work

      Apr 22, 2021 - Table Games Dealer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun environment to work in

      Cons

      Horrible scheduling, your shifts change every week

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    9. 4.0
      Former Employee, more than 3 years

      Ehhh

      Mar 16, 2021 - Food &Amp; Beverage in Toledo, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some nice perks if casino is making revenue

      Cons

      Management are rude and tend to promote lazy workers

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    10. 2.0
      Former Employee

      Overworked and Underpaid

      Apr 21, 2021 - Food and Beverage in Aurora, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      easy to cross train and learn

      Cons

      low pay and horrible management

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    Viewing 1 - 10 of 353 Reviews

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