Hollywood Video Reviews | Glassdoor

Hollywood Video Reviews

Updated January 26, 2017
143 reviews

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3.1
Star Star Star Star Star
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Hollywood Video CEO Mark Wattles
Mark Wattles
51 Ratings

143 Employee Reviews

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Pros
  • Free movie rentals, talking about movies you love to customers (in 37 reviews)

  • Flexible schedule, free movie rentals and the ability to watch movies before they come out to the general public (in 29 reviews)

Cons
  • low pay, long hours, open 365 days a year (in 14 reviews)

  • must often work long hours as a manager (in 6 reviews)

More Pros and Cons

  1. "Good Memories"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Tampa, FL
    Former Employee - Shift Leader in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hollywood Video part-time (More than 8 years)

    Pros

    Talking to customers about movies all day was the greatest! Staff were very fun to work with and also loved movies. You could check out three movies/games at a time for free. Flexible schedule!

    Cons

    Working holidays wasn't fun. You could receive late fees on your free movie rentals even though you worked there. We went through a good four managers at several locations that I worked at. Basically I moved from each store in Tampa until they were all closed; starting at Bruce B Downs. Pay was very low.

    Advice to Management

    I think they could have lasted a few more years like Blockbuster if they had not changed the monthly rental system to some messed up point system. It confused the customers so badly that they left in droves that last year. If I, as an employee, can barely describe the new rental system then your customers sure are not going to understand. It definitely was their quicker downfall.


  2. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service
    Former Employee - Customer Service

    I worked at Hollywood Video part-time (More than a year)

    Pros

    The people are fun to work with and the hours are flexible

    Cons

    Pay is not so great


  3. "Jobs of The Past"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Oceanside, CA
    Former Employee - Guest Service Representative in Oceanside, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hollywood Video part-time (More than a year)

    Pros

    Working as a Guest Service Representative at Hollywood video was great for the most part. Our customers were generally easy to work with.

    Cons

    Some of the promotions that we were told to push on customers were ridiculous and a nuisance to customers. The company didn't know how to compete in the digital landscape of streaming video and as a result they folded.


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  5. "Good while it lasted"

    Star Star Star Star Star
    Former Employee - District Manager in Houston, TX
    Former Employee - District Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hollywood Video full-time

    Pros

    Free movie rentals and general laid back atmoshpere

    Cons

    They couldn't manage their money so they went bankrupt. No keeping up with the times

    Advice to Management

    Don't over extend and find ways to keep relevant


  6. "GSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Santa Maria, CA
    Former Employee - Shift Leader in Santa Maria, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Hollywood Video part-time

    Pros

    Great team and awesome management! Loved working there part time while in college. Our manager cared about his employees as much as he cared about the store. He always encouraged work-life balance.

    Cons

    Working during the holidays wasn't always the best, but I worked with great people so I didnt mind it as much. And the time and half OT pay made it worth it.

    Advice to Management

    Keep up the good work! I Iearned great management skills from my boss and now use those skills as a manager myself. Some of my fondest memories of a manager involved my Hollywood video manager.


  7. "Hollywood Video"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Philadelphia, PA
    Former Employee - Store Manager in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hollywood Video full-time

    Pros

    Great company to work for. If you loved movies and games, this was the place for you.

    Cons

    Minimal hrs for associates and went out of business :/


  8. "Best Job Ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Ridgefield, CT
    Former Employee - Shift Manager in Ridgefield, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hollywood Video (More than a year)

    Pros

    This was one of the best jobs Ive ever had. It was amazing to be able to watch movies and talk about my favorite films with customers.

    Cons

    WENT OUT OF BUSINESS !

    Advice to Management

    DON'T GO OUT OF BUSINESS


  9. "Store director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Director in Uniontown, PA
    Former Employee - Store Director in Uniontown, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Hollywood Video full-time (More than 5 years)

    Pros

    close to home, low travel

    Cons

    low pay, long hours, open 365 days a year


  10. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Diego, CA
    Former Employee - Customer Service Representative in San Diego, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Hollywood Video (Less than a year)

    Pros

    I had fun working here...it was only fun on the weekends

    Cons

    Boring on a tuesday morning!


  11. "Hollywood Video"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people I worked with were nice and friendly and the management was effective, at least at our location. It was a relaxed environment.

    Cons

    A major con was that there were no health insurance or benefits options for employees when I first began but they tried to rectify that, I suppose. Ultimately, this place just couldn't last because of Netflix.

    Advice to Management

    What can I really say? The company failed. It folded. They should have tried to figure out some sort of cheaper rental options or developed a streaming service or something like that.



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