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Hollywood Video Reviews

40 reviews

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3.0
Star Star Star Star Star
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Hollywood Video CEO Mark Wattles
Mark Wattles
13 Ratings

40 Employee Reviews

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Pros
  • Free movie rentals, talking about movies you love to customers (in 37 reviews)

  • Flexible schedule, free movie rentals and the ability to watch movies before they come out to the general public (in 29 reviews)

Cons
  • low pay, long hours, open 365 days a year (in 14 reviews)

  • must often work long hours as a manager (in 6 reviews)

More Pros and Cons

  1. "Good while it lasted"

    Star Star Star Star Star
    Former Employee - District Manager in Houston, TX
    Former Employee - District Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hollywood Video full-time

    Pros

    Free movie rentals and general laid back atmoshpere

    Cons

    They couldn't manage their money so they went bankrupt. No keeping up with the times

    Advice to Management

    Don't over extend and find ways to keep relevant


  2. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Diego, CA
    Former Employee - Customer Service Representative in San Diego, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Hollywood Video (Less than a year)

    Pros

    I had fun working here...it was only fun on the weekends

    Cons

    Boring on a tuesday morning!


  3. "Shift Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy
    People = Hate/Love relationship
    Free movies

    Cons

    Closing can be a drag


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Fun job but needed help"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Director in Topeka, KS
    Former Employee - Store Director in Topeka, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hollywood Video full-time (More than 3 years)

    Pros

    Free rentals. Fun, low-key atmosphere. Flexible work schedules. Watch PG and G rated movies during the day. Nice for a 2nd job.

    Cons

    Theft was terrible. Some stores were in very bad condition i.e carpeting was coming up, tv's that didn't work, etc. Forcing bundles on guests.


  6. "Good company, sad to see them go"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Sandy, OR
    Former Employee - General Manager in Sandy, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Helpful upper management, good training and support. Lots of good incentive programs for team members, decent benefits. Competitive Pay for the area.

    Cons

    Poor management with finances, could not keep up with the changing technology.

    Advice to Management

    I have no advice, It is no longer an issue but they should have probably tried to change in order to keep up with the changing market.


  7. "Nothing Spectacular"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Las Vegas, NV
    Former Employee - Store Manager in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hollywood Video (More than a year)

    Pros

    Able to make our own schedule and corporate pretty much let each manager have full control of staffing and setting store, even down to concession orders

    Cons

    Company closed and called people at 9 p.m. in the evening to let them know they were being asked to work 2 more weeks and then left managers and store associates without instructions on how to get employment verification, pay checks, etc.


  8. "Not very good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Store Manager in Spring Hill, FL
    Current Employee - Training Store Manager in Spring Hill, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good food for the time management

    Cons

    Bad management for the good food

    Advice to Management

    More management


  9. "Reason they are gone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in Omaha, NE
    Former Employee - Regional Manager in Omaha, NE

    I worked at Hollywood Video full-time (More than 3 years)

    Pros

    Communication, fun place to work, good team with great people. The leaders tried hard to make it a good place to work and enjoy the team.

    Cons

    The leaders tried to keep every store open and not save the half of the company that could have been saved. There were a lot of stores that were extremly profitable. The problem was they had the same approach with the stores that lost money as the one that were making tons of it.....backwards thinking.


  10. "Good Job. Fun"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great experience, Great people, fun times

    Cons

    Long hours, low pay, Dealing with customers


  11. "Good Starter Job, Poor High Level Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Sacramento, CA
    Former Employee - Shift Manager in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hollywood Video full-time (More than a year)

    Pros

    Fun environment with a great client base. Provides an excellent opportunity to work around media that you are passionate about and to find others with shared interests and ideas.

    Cons

    Poor compensation and a management structure that focuses too heavily on sales quotas as opposed to client service. Quota structure incentivizes sale of product with lower profit margins defeating purpose of holding sales force accountable for increasing company's bottom line.

    Advice to Management

    Focus on Client Service not Salesmanship and Qoutas



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