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Hollywood Video Reviews

Updated November 14, 2017
146 reviews

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146 Employee Reviews

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Pros
  • Free movie rentals, talking about movies you love to customers (in 38 reviews)

  • Flexible schedule, free movie rentals and the ability to watch movies before they come out to the general public (in 29 reviews)

Cons
  • High pressure sales, tyrannical leadership (in 3 reviews)

  • We are forced to make around a hundred cold calls a day, pretty much begging old customers to return by offering free rentals to them (in 8 reviews)

More Pros and Cons

  1. "Shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Love Movies get to talk about movies. Very little oversight except for selling things per sale.

    Cons

    Poor treatment, little direction for company. Overall management incompetence.


  2. "Good company, sad to see them go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Sandy, OR
    Former Employee - General Manager in Sandy, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Helpful upper management, good training and support. Lots of good incentive programs for team members, decent benefits. Competitive Pay for the area.

    Cons

    Poor management with finances, could not keep up with the changing technology.

    Advice to Management

    I have no advice, It is no longer an issue but they should have probably tried to change in order to keep up with the changing market.

  3. "Thank goodness they went out of business"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Free rentals on videos and 10% discount on other items

    Cons

    Making customers pay late fees. High stress environment. Low pay


  4. "Was great for high school"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at Hollywood Video part-time (More than 3 years)

    Pros

    Free movie rentals. Always up to date on releases. Could watch G / PG movies while working on weekday mornings, very chill.

    Cons

    Video stores aren't really around anymore. People would get angry about late fees. Had to deal with a lot of theft.

    Advice to Management

    Try to emulate red box and netflix to keep up with the times. It may be too late, may have already gone under.


  5. "What could you expect from a video store?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hollywood Video part-time (More than 5 years)

    Pros

    Free movies, and games, cool customers and co-workers, at one point a great place to work

    Cons

    I worked at Hollywood for five years. I joined when Vhs was still around. Due to the access of the Internet, this industry became cut throat. By the last year, we had a new store manager every month, sales were so low, we could only have one person per shift. Employees were stealing, customers were stealing. It was honestly a free for all and no one cared. I still miss working there from time to time. The pay was low. I was an assistant store manager making 7.90 while new hires were starting at 8.50 or even higher. Oh well.

    Advice to Management

    You messed up. Way to go


  6. "Pawn for upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hollywood Video part-time

    Pros

    There were no redeeming qualities that made working here worth it, other than the recession and needing to pay bills. The entry-level staff were usually easygoing and created a nice atmosphere to work in, but everything else was awful.

    Cons

    Upper management didn't care about employees. Hours given per week were based on sales numbers, and if you didn't meet a quota you wouldn't be on next week's schedule. I was promised promotions that were never granted and only used to incentivize me in the mean time, as well as to give me a larger workload as "training" without having any increase in pay. You were harshly penalized for making customers angry, even when doing so simply resulted from adhering to company policy.

    Advice to Management

    Focus on not only pushing sales but also keeping employee morale up, fostering an environment where they are motivated and do not feel taken advantage of.


  7. "Nothing Spectacular"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Las Vegas, NV
    Former Employee - Store Manager in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hollywood Video (More than a year)

    Pros

    Able to make our own schedule and corporate pretty much let each manager have full control of staffing and setting store, even down to concession orders

    Cons

    Company closed and called people at 9 p.m. in the evening to let them know they were being asked to work 2 more weeks and then left managers and store associates without instructions on how to get employment verification, pay checks, etc.

  8. "horrible job horrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Good movies good games and snacks

    Cons

    It closed because everyone was stealing


  9. "Not very good"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Store Manager in Spring Hill, FL
    Current Employee - Training Store Manager in Spring Hill, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good food for the time management

    Cons

    Bad management for the good food

    Advice to Management

    More management


  10. "Go discounts on movies."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Seattle, WA
    Former Employee - Store Manager in Seattle, WA

    I worked at Hollywood Video full-time (More than a year)

    Pros

    Free movie rentals. Free game rental. Discounted used movies. Discounted used games. Discounted new movies.

    Cons

    Long hours. Not enough labor hours given. Not even new rental movies ordered. Not enough new games ordered. Sales goals unfair.

    Advice to Management

    Give more labor hours.


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