Hollywood Video Reviews | Glassdoor

Hollywood Video Reviews

Updated April 25, 2017
144 reviews

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144 Employee Reviews

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Pros
  • Free movie rentals, talking about movies you love to customers (in 38 reviews)

  • Flexible schedule, free movie rentals and the ability to watch movies before they come out to the general public (in 29 reviews)

Cons
  • low pay, long hours, open 365 days a year (in 14 reviews)

  • must often work long hours as a manager (in 6 reviews)

More Pros and Cons

  1. "Good Starter Job, Poor High Level Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Sacramento, CA
    Former Employee - Shift Manager in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hollywood Video full-time (More than a year)

    Pros

    Fun environment with a great client base. Provides an excellent opportunity to work around media that you are passionate about and to find others with shared interests and ideas.

    Cons

    Poor compensation and a management structure that focuses too heavily on sales quotas as opposed to client service. Quota structure incentivizes sale of product with lower profit margins defeating purpose of holding sales force accountable for increasing company's bottom line.

    Advice to Management

    Focus on Client Service not Salesmanship and Qoutas


  2. "Wasn't bad while it lasted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Director in Shoreline, WA
    Former Employee - Store Director in Shoreline, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hollywood Video full-time (More than 5 years)

    Pros

    Moved up quickly within the company. From entry level to Store Manager in about 2 years. Flexible schedule, free movie rentals and the ability to watch movies before they come out to the general public. Decent benefits and even offered them to Part-Time employees.

    Cons

    High pressure sales, tyrannical leadership. Business model that was not successful for apparent reasons (because the company is not Out Of Business). Never put any serious effort or money into advertising, instead had their Salaried Store Managers out spamming parking lots with flyers.

    Advice to Management

    Less corporate spending next time. Keep current with technology.


  3. "Assistant Manager At Game Crazy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Medford, OR
    Former Employee - Assistant Manager in Medford, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hollywood Video full-time (More than 3 years)

    Pros

    You got to play video games all day except when you had to help those pesky customers. New and interesting people come in all the time. Coworkers were awesome.

    Cons

    Meth addicts would bring cans in to try and buy video games. Silly meth addicts. District managers were just the worst. They would come down and tell you to sell more crap customers didn't need, start a huge project to remodel the whole store and then leave in the middle of it leaving you to pick up the pieces of their mess.

    Advice to Management

    What management? It was run by a bunch of kids trying to manage kids.


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  5. "Customer Service Representative interview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Westwood, CA
    Former Employee - Customer Service in Westwood, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Hollywood Video full-time (More than a year)

    Pros

    I began my first job here during college and I learned a lot in regards to how to treat customers and what daily tasks to be responsible for. I also began to take on extra duties not originally assigned to me and began to work my way upward using them as leverage for raises.

    Cons

    I was in college at the time, and although I loved working at Hollywood Video I felt that at times since the schedule was a bit on the late side for me, as well as not having a car, I would be getting home at a very late hour and would go to sleep immediately and wake up a bit tired the next day.

    Advice to Management

    I feel that there could have been many more opportunities for growth and training sessions that could have propelled me faster toward management.


  6. "very great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Brookhaven, PA
    Former Employee - Assistant Store Manager in Brookhaven, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hollywood Video full-time

    Pros

    the people that i had worked with and the customers

    Cons

    there really wasnt any if i had to pick the paper work inventory

    Advice to Management

    as long as your doing ur job and showing inprovement you cna move up the ladder quickly


  7. "Good job for a kid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Torrance, CA
    Former Employee - Shift Leader in Torrance, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hollywood Video part-time (More than a year)

    Pros

    Get to talk about movies, video games. Not difficult, brainless work.

    Cons

    I felt like the characters in Clerks the movie. Waiting around was okay.


  8. "Enjoyed the people I work along side and my store manager, but the Hollywood Corporation ruined their clientele."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Lacey, WA
    Former Employee - Guest Service Representative in Lacey, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hollywood Video part-time (More than 3 years)

    Pros

    Enjoy free movies and 20% of concessions and new/previously viewed movies.

    Cons

    Corporation ran the company into the ground. No work/life balance.


  9. "Best Retail Job I Ever Had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Cleveland, OH
    Former Employee - Shift Leader in Cleveland, OH
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Hollywood Video part-time (More than a year)

    Pros

    Worked with a great team, learned a great deal about management, plenty of independence in getting things done through out the day but also team work with other management in completing projects, pay was decent, free rentals and discounts on purchases were great too.

    Cons

    Corporate RUINED HW video with Power Play. Constantly pushed it and it was not competitive enough for Netflix, instead it pushed customers away in my opinion.

    Advice to Management

    Sad to see all the video stores gone! Can't say they didn't run themselves into the ground pushing ridiculous Power Play sales goals though....


  10. "Good first time manger job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Chino, CA
    Former Employee - Store Manager in Chino, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hollywood Video full-time (More than 3 years)

    Pros

    Quick progression from entry level to store management

    Cons

    Inconsistencies from district to district

    Advice to Management

    Invest in the developement of your district managers and it will trickle down


  11. "They weren't a bad company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Athens, OH
    Former Employee - Shift Manager in Athens, OH
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Hollywood Video part-time (More than a year)

    Pros

    Flexible hours. Free movie rentals.

    Cons

    Sometimes a lot of responsibility for little pay.


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