Holocaust Memorial Museum Reviews | Glassdoor

Holocaust Memorial Museum Reviews

Updated March 16, 2017
20 reviews

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Chris Testa
4 Ratings

20 Employee Reviews

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  1. Helpful (1)

    "Director, Major Gifts, Southeast Region"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Coral Springs, FL
    Former Employee - Director in Coral Springs, FL
    Recommends

    I worked at Holocaust Memorial Museum (More than 8 years)

    Pros

    Likely the best place I have ever worked.

    Cons

    At times a bit bureaucratic, but something one can get used to easily.


  2. Helpful (1)

    "So much potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Assistant in Washington, DC
    Former Employee - Program Assistant in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Holocaust Memorial Museum full-time (More than a year)

    Pros

    The Museum has so much talent, so much potential, so many young and ambitious employees and a good mission.

    Cons

    Management doesn't actually know how to manage and isn't interested in doing so, very little guidance or opportunities for junior employees. Also some major issues in pay equity across the same job and/or lesser jobs/titles.

    Advice to Management

    Retire all of the older employees, take advantage of the young talent there-- you're stifling them!

  3. Helpful (3)

    "Great Mission But Poor Leadership at the Top is Holding Them Back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Washington, DC
    Former Employee - Manager in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Holocaust Memorial Museum full-time (More than 5 years)

    Pros

    The mission aligns to many issues we struggle with in our democracy today, as well as lessons from history in teaching how the Holocaust happened and the responsibilities society bore, not just leaders. This creates an immense potential for impacting our society that could not be more relevant today.

    Within the Museums ranks at all levels are some exceptional, highly intelligent and collaborative people. When you leave the Museum for your next career position you will still have life long friendships with those you left behind.

    You will not find a better pay and benefit package anywhere in the Nonprofit sector. This applies to all levels of staff with rare exception.

    Cons

    The Museum aspires to be more than just a historical museum, which it should. However the top Museum leadership has for the most part failed to provide any real vision beyond the walls of the physical structure and are so protective of the status quo that they are unable to adapt to change or have the flexibility to pivot the mission to achieve greater impact. The leadership also has fed a culture that is not collaborative, is very silo-ed and protective, and at times even divisive and toxic. Given its mission this is inexcusable.

    While the physical museum receives a large infusion of Federal funding, it takes millions in private funding every year to cover cost of all the staff and programs. This makes the museum a mix of Federal and nonprofit. Like many nonprofits the museum needs to raise millions of dollars each year to keep the lights on, pay staff and keep programs moving forward. Unfortunately top leadership expends more attention, energy and staff resources on raising money than they do improving upon how the Museum delivers its mission. Fundraising is always crucial to any nonprofit, but it does not need to be at the expense of moving the mission forward.

    As a manager this can be an impossible place to work. Funds to provide training and career development for your staff are almost nonexistent. The toxicity of the overall culture along with the depressing content can make maintaining moral and a positive collaborative approach difficult. There is too much micromanagement from the office heads who generally have no idea about the work you do that gets in the way of decision making, operational investment and innovation.

    Depending on what area you work in your hours may be barely 40 hours a week for a F/T position. For others, 60+ hours a week is common. So work-life balance ranges from excellent to very poor.

    Advice to Management

    Your institution is desperately in need of transformation from the top down. Innovation, scalable productivity and greater mission relevance is not possible in the current dysfunctional and toxic work environment you have created.

    While the founding leadership at the top has been passionate and dedicated to the ideals of the Museum and its mission, it is time for a succession plan. The governing council needs to lead an overhaul of the museum senior leadership, operations and culture to further its mission in the 21st century.

    In many areas of the museum professional training needs to be provided to keep staff current and enable them to do their jobs more effectively.


  4. Helpful (4)

    "You have to really want to work here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visitor Services Representative in Washington, DC
    Former Employee - Visitor Services Representative in Washington, DC
    Doesn't Recommend
    Positive Outlook

    I worked at Holocaust Memorial Museum full-time (More than a year)

    Pros

    Profound mission, interaction with inspirational people (primarily Holocaust survivors), government security for those on GS scale, occasional snow days, great proximity to Metro.

    Cons

    Interaction with millions of tourists annually (not fun), lack of cohesion among staff, lots of infighting between departments, can be depressing given subject matter.

    Advice to Management

    They need to make an effort to ensure all staff feel appreciated. The Museum's top staff tend to not really care what happens to folks lower down the food chain.


  5. Helpful (5)

    "Difficult Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend

    I worked at Holocaust Memorial Museum full-time (More than a year)

    Pros

    I had a really great direct boss. Flexible work hours, rarely had to work over-time. Great benefits. Wonderful mission.

    Cons

    One of the most toxic work environments. Employees yell at each other openly in meetings and name call. Complaints to upper management go without any action. Director level staff verbally abuse younger staffers without repercussions. Certain people get promoted even though they have complaints against them.

    Advice to Management

    Do something about the toxicity of the work environment. I would've stayed on staff a lot longer had it not been such a hard working environment. Don't promote people who are cruel to younger staff/their subordinates. Listen to complaints when they come through the Chief of Staff's office, and exit interviews. People leave the Museum for a reason.


  6. "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in New York, NY
    Former Employee - Consultant in New York, NY
    Recommends
    Positive Outlook

    Pros

    Brilliant, committed staff and inspiring work environment.

    Cons

    Due to large size, takes extra effort to gather information to perform job optimally.

    Advice to Management

    Continue to promote cross organizational communication.


  7. "Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern - Hourly in Washington, DC
    Former Employee - Intern - Hourly in Washington, DC
    Recommends

    Pros

    Great team, program was well organized, met lots of different people. Overall great experience

    Cons

    More variety throughout the summer.

    Advice to Management

    none

  8. Helpful (3)

    "It's an honorable mission, but the work environment isn't ideal."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visitor Services Representative in Washington, DC
    Former Employee - Visitor Services Representative in Washington, DC
    Doesn't Recommend
    Neutral Outlook

    I worked at Holocaust Memorial Museum full-time (More than a year)

    Pros

    The good things about working here are the government salary, the federal employee benefits, and the satisfaction of educating the public about one of the darkest chapters in modern history.

    Cons

    The bad things about working here are visitors who are incredibly rude, staff who are underappreciated and do not gel as a team, and the general sense of depressing material.

    Advice to Management

    It would be nice if those in upper management made an effort to get to know their employees. They treat us like we're invisible, which is disconcerting.


  9. Helpful (1)

    "Good Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Coordinator in Washington, DC
    Current Employee - Program Coordinator in Washington, DC
    Recommends
    Positive Outlook

    I have been working at Holocaust Memorial Museum full-time (More than 5 years)

    Pros

    There is a strong sense of mission, it is a vibrant place with a lot of activity going on all the time. I have a great supervisor which makes a big difference.

    Cons

    There is a cafe, but not a lot of good places to eat nearby.


  10. Helpful (2)

    "Great benefits and compensation, but management needs work and promotions are hard to come by"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Researcher in Washington, DC
    Former Employee - Researcher in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Holocaust Memorial Museum full-time (More than 5 years)

    Pros

    Best benefits I have had so far in my professional career. Many young professionals; fun work environment for employees in their 20s-30s.

    Cons

    Glass ceiling! Too many interns and volunteers who require extra training.

    Advice to Management

    Listen to your employees and move things along faster.


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