Holocaust Memorial Museum Reviews | Glassdoor

Holocaust Memorial Museum Reviews

Updated January 3, 2018
26 reviews

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3.8
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Chris Testa
6 Ratings

26 Employee Reviews

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  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Manager in Washington, DC
    Current Employee - Event Manager in Washington, DC
    Recommends
    Positive Outlook

    I have been working at Holocaust Memorial Museum full-time (More than 5 years)

    Pros

    Wonderful, mission driven organization. If you have the right boss, you will have a great experience.

    Cons

    There is a lot of diversity in the pool of managers. Some are wonderful, some need to move on to other places or retirement.

    Advice to Management

    Continue to invest in your employees.


  2. "Working with the donors."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holocaust Memorial Museum full-time (More than 10 years)

    Pros

    Organization really cares about their mission and working hard to ensure that this kind of hatred never happens again. Employees treated well.

    Cons

    Not enough areas to grow, therefore everyone is trying to fight for the top positions. But if you're excited about the mission and do well, positions will open up for you.

    Advice to Management

    Listen to your staff.

  3. "Great mission, dysfunctional organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holocaust Memorial Museum full-time (More than 8 years)

    Pros

    The mission of the museum and the scope of its work is powerful and deeply meaningful.

    Cons

    Very dysfunctionally run organization with little to no room for career growth or professional development. Rather than promote from within, the leadership recruits from the outside. Most of the top performers leave.

    Advice to Management

    Please take younger staff seriously and listen to their ideas, discourage gender discrimination and provide leadership opportunities for the next generation. Create a mentorship progeam for staff and clear career path trajectories.


  4. "devleopment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holocaust Memorial Museum full-time

    Pros

    Mission, program colleagues, donors, opportunities to learn

    Cons

    disconnect between DC and regional offices, lack of support for regional fundraisers, WAY too much red-tape,


  5. "Great Museum!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Holocaust Memorial Museum full-time (More than 5 years)

    Pros

    Great mission, great people, good flexibility

    Cons

    Difficult content, Lots of change


  6. Helpful (1)

    "Srong Mission, Weak Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Holocaust Memorial Museum full-time (More than 5 years)

    Pros

    The museum provides world-class exhibits and education. It is a pleasure to be a part of fulfilling that mission. Pay is decent, and benefits are excellent.

    Cons

    The drive for excellence takes a toll on the employees. There is no respect for personal time. Competition is valued over cooperation, so employees sabotage each other's efforts, ultimately damaging the organization as a whole. Yelling is a frequent feature of meetings. From the very highest leadership there is a culture of verbal abuse and backstabbing.

    Advice to Management

    Focus on collaboration and cooperation. Foster a supportive work environment based on mutual respect. Encourage employees to unplug when they're away from the office.


  7. Helpful (1)

    "Director, Major Gifts, Southeast Region"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Coral Springs, FL
    Former Employee - Director in Coral Springs, FL
    Recommends

    I worked at Holocaust Memorial Museum (More than 8 years)

    Pros

    Likely the best place I have ever worked.

    Cons

    At times a bit bureaucratic, but something one can get used to easily.

  8. "Investment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Holocaust Memorial Museum full-time

    Pros

    Great place to work in DC

    Cons

    None that I can think of


  9. Helpful (1)

    "So much potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Assistant in Washington, DC
    Former Employee - Program Assistant in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Holocaust Memorial Museum full-time (More than a year)

    Pros

    The Museum has so much talent, so much potential, so many young and ambitious employees and a good mission.

    Cons

    Management doesn't actually know how to manage and isn't interested in doing so, very little guidance or opportunities for junior employees. Also some major issues in pay equity across the same job and/or lesser jobs/titles.

    Advice to Management

    Retire all of the older employees, take advantage of the young talent there-- you're stifling them!


  10. Helpful (3)

    "Great Mission But Poor Leadership at the Top is Holding Them Back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Washington, DC
    Former Employee - Manager in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Holocaust Memorial Museum full-time (More than 5 years)

    Pros

    The mission aligns to many issues we struggle with in our democracy today, as well as lessons from history in teaching how the Holocaust happened and the responsibilities society bore, not just leaders. This creates an immense potential for impacting our society that could not be more relevant today.

    Within the Museums ranks at all levels are some exceptional, highly intelligent and collaborative people. When you leave the Museum for your next career position you will still have life long friendships with those you left behind.

    You will not find a better pay and benefit package anywhere in the Nonprofit sector. This applies to all levels of staff with rare exception.

    Cons

    The Museum aspires to be more than just a historical museum, which it should. However the top Museum leadership has for the most part failed to provide any real vision beyond the walls of the physical structure and are so protective of the status quo that they are unable to adapt to change or have the flexibility to pivot the mission to achieve greater impact. The leadership also has fed a culture that is not collaborative, is very silo-ed and protective, and at times even divisive and toxic. Given its mission this is inexcusable.

    While the physical museum receives a large infusion of Federal funding, it takes millions in private funding every year to cover cost of all the staff and programs. This makes the museum a mix of Federal and nonprofit. Like many nonprofits the museum needs to raise millions of dollars each year to keep the lights on, pay staff and keep programs moving forward. Unfortunately top leadership expends more attention, energy and staff resources on raising money than they do improving upon how the Museum delivers its mission. Fundraising is always crucial to any nonprofit, but it does not need to be at the expense of moving the mission forward.

    As a manager this can be an impossible place to work. Funds to provide training and career development for your staff are almost nonexistent. The toxicity of the overall culture along with the depressing content can make maintaining moral and a positive collaborative approach difficult. There is too much micromanagement from the office heads who generally have no idea about the work you do that gets in the way of decision making, operational investment and innovation.

    Depending on what area you work in your hours may be barely 40 hours a week for a F/T position. For others, 60+ hours a week is common. So work-life balance ranges from excellent to very poor.

    Advice to Management

    Your institution is desperately in need of transformation from the top down. Innovation, scalable productivity and greater mission relevance is not possible in the current dysfunctional and toxic work environment you have created.

    While the founding leadership at the top has been passionate and dedicated to the ideals of the Museum and its mission, it is time for a succession plan. The governing council needs to lead an overhaul of the museum senior leadership, operations and culture to further its mission in the 21st century.

    In many areas of the museum professional training needs to be provided to keep staff current and enable them to do their jobs more effectively.


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