Holyoke Medical Center Reviews | Glassdoor

Holyoke Medical Center Reviews

Updated May 29, 2017
8 reviews

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  1. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Holyoke, MA
    Current Employee - Anonymous Employee in Holyoke, MA
    Recommends
    Positive Outlook

    I have been working at Holyoke Medical Center full-time (More than a year)

    Pros

    The people here are friendly and easy to get a long with. My department's management team is amazing and supportive. You can even get an affordable lunch for those of us that can't pull it together to pack a lunch!

    Cons

    I haven't found any yet

    Advice to Management

    Keep up the good work


  2. "Physician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Holyoke Medical Center (More than 3 years)

    Pros

    Good employed salary
    Wonderful support and nursing staff

    Cons

    Poor management
    Rude and inappropriate management

  3. "hard to execute any qualities you bring to the team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Holyoke Medical Center full-time

    Pros

    wages without benefits-- I didn't need insurance or other benefits and the 18% pay raise helped fund any vacation time, education expenses

    upon hire you find that many people have been here for decades (25+ years)

    cheap cafeteria meals if you desire what they're serving up that day

    HR is amazing-- namely Fela. Any questions are respectfully and fully answered by her and she's always happy to help.

    Cons

    In my dept (OR and related) it is heavily clique-dependent and if you're not adding/participating in the social drama you are essentially shunned. Lack of communication skills amongst staff, they simply report their concerns with the OR manager. This resorts to a laundry list of faults that are never addressed until the employee is already on their way out.

    Benefits are from HNE now, apparently this is a downfall from the previous Blue Benefit.

    Hard to move up in career ladder due to seniority on same level calling the shots.

    Management often doesn't have training or prior managing experience and this can impact said communication skills.

    Cliquey environment. Started dreading coming into work after the first month for the first time in my life. Manager added to drama and gossip instead of working it out amongst employees involved.

    Advice to Management

    There may come times when new employees come from bigger, more advanced hospitals-- take their ideas and experience into consideration. HMC may not have the funds to do what their previous employers are doing but it's worth working towards. The big picture is to form GOALS.

    Train new management on leadership skills, decision making, and resolving conflicts if need be.


  4. "Wonderful Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Holyoke, MA
    Current Employee - Registered Nurse in Holyoke, MA
    Recommends
    Positive Outlook

    I have been working at Holyoke Medical Center full-time (Less than a year)

    Pros

    The managers seem to really care and want you to succeed as a new graduate nurse. It's a wonderful community hospital who really treat everyone very nice. Patients generally have a positive experience and everyone is so friendly to each other. It's like one big family. Love the infused water that is offered.

    Cons

    The HR department can't get their information on the same page. You can ask two HR reps the same question and get two different answers. The health insurance is Health New England which is very expensive for people who need the higher insurance coverage.

    Advice to Management

    Keep continuing to care so much for your employees. They really need all the support from their managers to keep a great work environment.


  5. "Very emotionally toxic place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Springfield, MA
    Former Employee - Project Manager in Springfield, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Holyoke Medical Center full-time (More than a year)

    Pros

    Couldn't find much to compliment whilst there since praise is rare. Look around and you will observe that most if not all of senior management are Irish. Recruitment of ethnic minorities are solely for meeting quotas.

    Cons

    Very cliquey organization since most of senior management either grew up together, went to school together, live in the same community or children go to school together. As a result, it is impossible for management to be objective and fair.
    The environment is toxic to anyone who opposes the status quo.
    Only the fat cats get a pension - hence the reason they don't like to retire.

    Advice to Management

    Most of you need to be flushed out and a fresh team inserted.


  6. "Phlebotomy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phlebotomist in Holyoke, MA
    Current Employee - Phlebotomist in Holyoke, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at Holyoke Medical Center part-time (More than 3 years)

    Pros

    This is a good place to get your foot in the door if you are a NEW Phlebotomist. You will learn a lot due to the other employees passing off their work load but as soon as you gain enough experience to find work elsewhere, RUN FOR THE DOOR! if you have experience, don't waste your time. Go somewhere where you'll be paid what your worth.

    Cons

    To sum up the phlebotomy department specifically: IT SUCKS!! I If you are not personal friends with with the female supervisor or don't figure it out in time to kiss her and her cliques' butts, you will get no where fast. Almost all new employees are treated as gofers and the worst thing you can do is stand up for yourself about it. It's easy to get burned out in this dept. because the supervisor will assign duties that only her friends are trained to do which require you to sit down at a computer or general busy work, while everyone else is going to every floor and department of the hospital to collect blood from patients. The same people have the same two hours of computer time every day. When asked to be trained to do the things that the "clique" gets to do, the excuse is always "it's too busy." In other words, 'I need you to keep working so my friends can keep slacking.' New positions that become available are quietly posted and filled so that the friends of the supervisors get them before any one even knows there was even a new position, whether they have more seniority or not. No one that the supervisor is friends with has anything damaging in their employee file, no matter how habitually late they are or how many mistakes are made. It always gets covered up, but to anyone outside of the circle, everything is documented, no matter how big or small the incident. Lastly, as much as they will deny it, most of the "clique" are straight up racists, mostly against hispanics or any one who can't understand or speak English.

    Advice to Management

    Stop with the cover-ups and treat everyone the same. Start making the Supervisor accountable.


  7. "Metal heAlth assistant is a rewarding job hear at holyoke hospital."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mental Health Assistant in Holyoke, MA
    Current Employee - Mental Health Assistant in Holyoke, MA
    Recommends

    Pros

    The management makes an extra effort to help out all of the staff. The managers on the unit welcome new staff with open arms and truly help new employees succeed in there career.

    Cons

    Working in a hospital in general can be very emotionally and physically demanding and this is the same at holyoke medical center. Another downside is That in the emergency room it is very clicky and this can be Distracting experience.

    Advice to Management

    I think the floor management is great but I think the higher management should make more of an effort to learn the staff by name or at least by face I think this should be easily accomplished due to not being that big of a hospital.

  8. "just average"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Holyoke, MA
    Current Employee - Anonymous Employee in Holyoke, MA

    Pros

    Center for behavioral health has a lot of nice staff but i can not say that for the rest of the hospital.

    Cons

    there is not much support from upper management. there is not a that much potential for job growth without being a nurse or doctor

    Advice to Management

    I think the upper management and human resources department should be more visible within the workplace and not just in certain situations. you do not take into account how hard some of your employers work. when they get sick you just let them go.